Author Topic: Credit Card Retention Bonuses (Read 1836859 times)

Wolf · « **Reply #360 on:** December 25, 2011, 03:06:49 PM »

Just looked over my bills, I was charged $95 for my delta gold Amex on July 17.
Can I still get any bonus if I call them up or change my account to the Classic (they already took away the boost miles, so gold status its worthless to me)...

dvol · « **Reply #361 on:** December 27, 2011, 10:54:45 AM »

Just got charged $65 for starwood annual fee. If I remember correctly last year I got a $50 retention bonus through SM.

Should I try SM or better to call?

spetropo · « **Reply #362 on:** December 27, 2011, 03:08:56 PM »

Is there any easy way to tell when the Annual fee is due? Should it be noted on the online account?
Thanks
S

bades · « **Reply #363 on:** December 27, 2011, 03:25:54 PM »

did anyone have any luck getting any good offers with Amex plat recently on a renewal

mclovin · « **Reply #364 on:** December 27, 2011, 04:08:54 PM »

Quote from: Saver2000 on December 19, 2011, 02:56:24 PM

Got my citi AAdvantage statement in the mail today, I noticd that I was charged $85 annual fee.
spoke to retentions dept. They credited me $85 and also for the next 12 months, every month that I spend more than $750, I will get 750 bonus miles!

i got the same thing today though they gave me 15 months

gswannabe · « **Reply #365 on:** December 28, 2011, 01:38:04 PM »

just got 3000 spg points retention bonus

Armadillo · « **Reply #366 on:** January 01, 2012, 04:19:21 PM »

Just got 15000 MR for keeping my Plat open. I told them 450 was a lot of money for me right now (true) though i enjoyed the benefits of having the card i was wondering if there was anything they can offer me to make it easier to keep open - either in fee reduction or extra points. They told me the fee can't be reduced b/c of the benefits but they transferred me to member services who offered me $100 or 15000 points if i agree to keep it open for a year, to post w/in 2 weeks. I tried getting 20k but no dice. All in a day's work.
<edit>4:54 pm est Points already posted.

Drago · « **Reply #367 on:** January 04, 2012, 02:53:37 PM »

Quote from: Armadillo on January 01, 2012, 04:19:21 PM

Just got 15000 MR for keeping my Plat open. I told them 450 was a lot of money for me right now (true) though i enjoyed the benefits of having the card i was wondering if there was anything they can offer me to make it easier to keep open - either in fee reduction or extra points. They told me the fee can't be reduced b/c of the benefits but they transferred me to member services who offered me $100 or 15000 points if i agree to keep it open for a year, to post w/in 2 weeks. I tried getting 20k but no dice. All in a day's work.
<edit>4:54 pm est Points already posted.

Do you still plan on canceling?

AJK · « **Reply #368 on:** January 04, 2012, 02:54:44 PM »

Quote from: Armadillo on January 01, 2012, 04:19:21 PM

Just got 15000 MR for keeping my Plat open. I told them 450 was a lot of money for me right now (true) though i enjoyed the benefits of having the card i was wondering if there was anything they can offer me to make it easier to keep open - either in fee reduction or extra points. They told me the fee can't be reduced b/c of the benefits but they transferred me to member services who offered me $100 or 15000 points if i agree to keep it open for a year, to post w/in 2 weeks. I tried getting 20k but no dice. All in a day's work.
<edit>4:54 pm est Points already posted.

They made you agree to that?

3ZeroT · « **Reply #369 on:** January 04, 2012, 06:50:07 PM »

Quote from: AJK on January 04, 2012, 02:54:44 PM

They made you agree to that?

I was wondering the same if it was an actual 'agreement'. Citi gave my wife hell for asking to close an AA account after giving her the $85 retention credit, as *if* she agreed to keep it open. Obviously that wasn't a condition but they verbally almost forbid her from closing the card, haha.

AJK · « **Reply #370 on:** January 04, 2012, 09:35:22 PM »

Quote from: 3ZeroT on January 04, 2012, 06:50:07 PM

I was wondering the same if it was an actual 'agreement'. Citi gave my wife hell for asking to close an AA account after giving her the $85 retention credit, as *if* she agreed to keep it open. Obviously that wasn't a condition but they verbally almost forbid her from closing the card, haha.

It's (presumably) not a binding agreement. Obviously they're giving you a retention bonus so that you keep the card open for the next year--especially if they're crediting the annual fee to you--but, IME, the retention agent just wants to prevent you from cancelling your account on that phone call. (AFAIK, the compensation for these agents is at least somewhat performance based.)

That's why I find it weird that the CSR expressly conditioned the bonus on the yearly "agreement."

sawlw · « **Reply #371 on:** January 05, 2012, 12:08:12 PM »

co onepass got 2500

gotta try again i guess

Shmelly · « **Reply #372 on:** January 05, 2012, 01:38:09 PM »

Quote from: sawlw on January 05, 2012, 12:08:12 PM

co onepass got 2500

gotta try again i guess

I tried 3 times with that card, an SM and 2 calls. Never got anything.

Fan of Dan · « **Reply #373 on:** January 05, 2012, 02:41:31 PM »

Quote from: sawlw on January 05, 2012, 12:08:12 PM

co onepass got 2500

gotta try again i guess

Once they give you something isn't it harder to get them to up it? I would have said forget it don't give me anything and tried again. Btw do you use the card a lot?

sawlw · « **Reply #374 on:** January 05, 2012, 07:13:24 PM »

Quote from: Fan of Dan on January 05, 2012, 02:41:31 PM

Once they give you something isn't it harder to get them to up it? I would have said forget it don't give me anything and tried again. Btw do you use the card a lot?

Not realy! Under 5k
Gave me a whole speech how the bennies pay for themself bla bla. Asked can't I get any kind of insentive/gift for keep in it, was offered 2500, tried bargening, no luck

Armadillo · « **Reply #375 on:** January 05, 2012, 09:07:40 PM »

Quote from: AJK on January 04, 2012, 02:54:44 PM

They made you agree to that?

He expressly asked me and waited for an explicit answer. I happen to plan on keeping it open anyway, because I do like having it. I really just wanted to cover the costs of another year (or most of them), though I didn't expect 100k this time, I figured if they'd give me anything close to a signup bonus it'd cover costs. As I mentioned previously somewhere else, I already signed up for and got another Plat w/o closing this one, figuring I'd close whichever after getting the bonuses. It's def better for me to leave open the longer standing one.