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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820388 times)

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Re: Credit Card Retention Bonuses
« Reply #5280 on: February 09, 2017, 11:21:00 PM »
Amex rep claims that retention offers are related to how many credits (late fee reversals, goodwill) were credited to your accounts (@across all accounts) in the past. Any truth to that?
Dropr, sounds off.

Offline israel11219

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Re: Credit Card Retention Bonuses
« Reply #5281 on: February 09, 2017, 11:22:22 PM »
$85k in 2016 non of it office supply or any MS for that matter.
that's nice amount of spending, i guess that's the reason you got statement credit. i'm only spending in the 5% category and not even close to 85k! 

Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5282 on: February 09, 2017, 11:22:51 PM »
Dropr, sounds off.
Obviously dropr, just wanted to know if anyone has ever heard anything like that

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Re: Credit Card Retention Bonuses
« Reply #5283 on: February 09, 2017, 11:27:07 PM »
why wouldn't you spend the 85k on another card if you're not using ink bonus categories?
Which part of my answer triggered you to conclude that I'm not spending on my other cards?

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Re: Credit Card Retention Bonuses
« Reply #5284 on: February 09, 2017, 11:33:11 PM »
Which part of my answer triggered you to conclude that I'm not spending on my other cards?
i didn't say you aren't but it seems that you are spending 85k on an ink in non bonus categories so you are better off spending that on other cards

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #5285 on: February 09, 2017, 11:47:02 PM »
i didn't say you aren't but it seems that you are spending 85k on an ink in non bonus categories so you are better off spending that on other cards
The other cards might be maxed out, you know, if they're so good..

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Re: Credit Card Retention Bonuses
« Reply #5286 on: February 10, 2017, 12:07:07 AM »
The other cards might be maxed out, you know, if they're so good..
im not gonna keep going back and forth when I don't have the details but you are better off using a freedom unlimited where you get unlimited 1.5 ppd instead of 1 ppd on ink

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5287 on: February 10, 2017, 12:07:40 AM »
Amex rep claims that retention offers are related to how many credits (late fee reversals, goodwill) were credited to your accounts (@across all accounts) in the past. Any truth to that?
Funny you say that, when ever I have a problem with my account whether a late fee reversal or payment declined..they don't even give me time to say all my stories, they usually come right onto saying that I will see a credit on my account... and last time I wanted to waive my AF, as there was really no point in keeping the card so I said I will probably close it and that's when I was transferred to a specialist, and they offered me a nice bonus,so took that offer.
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Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5288 on: February 10, 2017, 12:14:47 AM »
Anyone got anything on the Southwest premier card lately?

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #5289 on: February 10, 2017, 12:18:24 AM »
im not gonna keep going back and forth when I don't have the details but you are better off using a freedom unlimited where you get unlimited 1.5 ppd instead of 1 ppd on ink
Of course, unless you're-
• 5/24
• maxed out
• not willing to max out
• etc etc

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5290 on: February 10, 2017, 12:26:09 AM »
Of course, unless you're-
• 5/24
• maxed out
• not willing to max out
• etc etc
And business stays off your credit report, don't have to worry about the spending and paying back like a personal card. (probably what you meant as well)
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Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

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Re: Credit Card Retention Bonuses
« Reply #5291 on: February 13, 2017, 11:47:00 AM »
Just got offered for delta gold skymiles, $100 Credit or 12.5k miles
If you think nobody cares about you... just forget to pay your credit card bill

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Re: Credit Card Retention Bonuses
« Reply #5292 on: February 13, 2017, 01:35:31 PM »
The United Mileage plus Explorer card is the presidential one?

There's a free one then the MPE and then the club, which is the presidential?
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Re: Credit Card Retention Bonuses
« Reply #5293 on: February 13, 2017, 01:44:06 PM »
When one calls to get a retention bonus is every call recorded that every rep can see how many times you called? (when you have to play huca? )
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Re: Credit Card Retention Bonuses
« Reply #5294 on: February 13, 2017, 03:03:14 PM »
When one calls to get a retention bonus is every call recorded that every rep can see how many times you called? (when you have to play huca? )
In my experience they had a log of all the times I called to get the fee waived

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Re: Credit Card Retention Bonuses
« Reply #5295 on: February 13, 2017, 03:18:08 PM »
The United Mileage plus Explorer card is the presidential one?

There's a free one then the MPE and then the club, which is the presidential?

they dont offer it anymore, it was before the club card, has a few perks like PQD waiver and earns PQM, its $395 instead of $450. I got $65 retention credit. really never sure if i should give it up or not since its not available.

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Re: Credit Card Retention Bonuses
« Reply #5296 on: February 14, 2017, 10:45:02 AM »
just got hit with my annual fee for AMex Gold Business. Any recent retention offers?

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Re: Credit Card Retention Bonuses
« Reply #5297 on: February 16, 2017, 07:39:04 PM »
United explorer, was offered to downgrade to a no AF united card called united rewards.

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Re: Credit Card Retention Bonuses
« Reply #5298 on: February 16, 2017, 08:16:58 PM »
United explorer, was offered to downgrade to a no AF united card called united rewards.
Personal or Business?

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Re: Credit Card Retention Bonuses
« Reply #5299 on: February 16, 2017, 08:18:28 PM »
Any success with Amex retention thru chat or have to call in?