Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1839144 times)

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5400 on: March 24, 2017, 05:29:35 PM »
$100 or 10k spg points.
2 diff personal cards
I hope you took the points....
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline gubevo18

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Re: Credit Card Retention Bonuses
« Reply #5401 on: March 25, 2017, 09:32:32 PM »
How long is your card open for?
2 years and 1 year.
I hope you took the points....
obviously

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #5402 on: March 26, 2017, 07:33:43 AM »
2 years and 1 year.obviously

what number did u call? did they offer it on first try?

Offline SoloExperiment

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Re: Credit Card Retention Bonuses
« Reply #5403 on: March 26, 2017, 09:23:15 AM »
The AF on my SPG personal card is set to hit in 4 months (July statement), I called and asked for a retention offer to keep the card and immediately got offered the 10k spg. This is the first year I've had the card and put maybe $6k total on the card (including min spend)

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #5404 on: March 26, 2017, 09:54:25 AM »
The AF on my SPG personal card is set to hit in 4 months (July statement), I called and asked for a retention offer to keep the card and immediately got offered the 10k spg. This is the first year I've had the card and put maybe $6k total on the card (including min spend)
Nice!

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #5405 on: March 26, 2017, 12:55:44 PM »
just called for my wife and my personal SPG cards. Offered 10k SPG points for each card to keep open. amazing.

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #5406 on: March 26, 2017, 12:57:04 PM »
Seems like a good time to try for spg retention
just called for my wife and my personal SPG cards. Offered 10k SPG points for each card to keep open. amazing.

The AF on my SPG personal card is set to hit in 4 months (July statement), I called and asked for a retention offer to keep the card and immediately got offered the 10k spg. This is the first year I've had the card and put maybe $6k total on the card (including min spend)

Offline avremie

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Re: Credit Card Retention Bonuses
« Reply #5407 on: March 26, 2017, 04:32:59 PM »
just called for my wife and my personal SPG cards. Offered 10k SPG points for each card to keep open. amazing.
you directly asked for retention or first asked to close?

Offline TimT

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Re: Credit Card Retention Bonuses
« Reply #5408 on: March 26, 2017, 04:49:23 PM »
you directly asked for retention or first asked to close?
I tried all ways & nothing worked. So YMMV

Offline shulem92

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Re: Credit Card Retention Bonuses
« Reply #5409 on: March 26, 2017, 05:19:33 PM »
I tried all ways & nothing worked. So YMMV
+2 nothing doing

Offline avremie

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Re: Credit Card Retention Bonuses
« Reply #5410 on: March 26, 2017, 05:31:57 PM »
i tried now as well they wouldn't give me anything. same thing every year.

Offline gubevo18

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Re: Credit Card Retention Bonuses
« Reply #5411 on: March 27, 2017, 12:14:46 AM »
I got it in my first try. Didn't even have to ask.

Offline lubonics

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Re: Credit Card Retention Bonuses
« Reply #5412 on: March 29, 2017, 11:55:02 AM »
I've seen this question asked, but haven't seen any consensus--- if I downgrade from Ink Plus to Ink Cash to avoid the AF, as long as I (or my wife) has a CSR or CSP to transfer the points to, is there really such a difference in having the Ink cash or Plus? I don't spend more than 25K on the 5x categories.

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5413 on: March 29, 2017, 12:51:58 PM »
I don't spend more than 25K on the 5x categories.
That's the real problem here
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5414 on: March 30, 2017, 03:46:08 AM »
That's the real problem here
Maybe you have a fix that I don't know about?  :D
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Offline regular

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Re: Credit Card Retention Bonuses
« Reply #5415 on: March 30, 2017, 11:11:39 PM »
Just got 10k for mine and dw's personal Spg after asking for retention offer!
The DROPR was trying to let me know what a good card I had she said they're not accepting any new applicants for Spg personal and I'm so lucky that I'm grandfathered in to the card. Set the women straight after laughing my face off.

Offline yitzgar

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Re: Credit Card Retention Bonuses
« Reply #5416 on: March 30, 2017, 11:30:42 PM »
Just got 10k for mine and dw's personal Spg after asking for retention offer!
The DROPR was trying to let me know what a good card I had she said they're not accepting any new applicants for Spg personal and I'm so lucky that I'm grandfathered in to the card. Set the women straight after laughing my face off.
Where do they find these people.....

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #5417 on: March 30, 2017, 11:37:56 PM »
Where do they find these people.....
She was actually the most normal sounding Amex rep I ever spoke to

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5418 on: March 31, 2017, 12:00:22 AM »
That's great! Now we just need a direct line.....
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #5419 on: March 31, 2017, 12:07:30 AM »
Amex front line reps don't actually have direct numbers.
Even the membership department? 
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