Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820193 times)

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5480 on: April 06, 2017, 11:14:57 AM »
No, not at all, BH. From what I read here somewhere about the RATS.
Are you sure that was an FR and not a clawback?
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Re: Credit Card Retention Bonuses
« Reply #5481 on: April 06, 2017, 11:31:44 AM »
Are you sure that was an FR and not a clawback?
Oh, maybe. You're probably right.

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #5482 on: April 06, 2017, 11:34:29 AM »
Are the 3k MR that phone reps give considered a "retention offer" and they get upset if you close the card?

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5483 on: April 06, 2017, 11:35:24 AM »
Are the 3k MR that phone reps give considered a "retention offer" and they get upset if you close the card?
Not if it's a regular frontline rep.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #5484 on: April 06, 2017, 11:36:03 AM »
Are the 3k MR that phone reps give considered a "retention offer" and they get upset if you close the card?
I believe it's just goodwill bonuses.

Offline TBD

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Re: Credit Card Retention Bonuses
« Reply #5485 on: April 06, 2017, 11:41:45 AM »
I was calling on Business platinum opened in december was told that since recently opened there is no retention offers available

Online mochjas

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Re: Credit Card Retention Bonuses
« Reply #5486 on: April 06, 2017, 11:57:13 AM »
As far as I understand, specifically the Platinum card..
im not saying it will for sure but it definitely causes them to look at the account and once they start looking all bets are off

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Re: Credit Card Retention Bonuses
« Reply #5487 on: April 06, 2017, 12:06:51 PM »
Hmm, I don't really have anything to hide...

Offline chbochur

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Re: Credit Card Retention Bonuses
« Reply #5488 on: April 06, 2017, 12:10:04 PM »
Called about the Chase ba was offered $100 steamy
Statement credit for keeping the account open

Offline PillanSmye

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Re: Credit Card Retention Bonuses
« Reply #5489 on: April 06, 2017, 01:37:40 PM »
Called about the Chase ba was offered $100 steamy
Statement credit for keeping the account open

Wow. They hate giving retention offers for that product.

Offline chbochur

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Re: Credit Card Retention Bonuses
« Reply #5490 on: April 06, 2017, 01:52:04 PM »
Wow. They hate giving retention offers for that product.
Ya I was actually surprised, could be cause I do allot of spending on the card...

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #5491 on: April 06, 2017, 02:08:07 PM »

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #5492 on: April 06, 2017, 02:39:15 PM »
Memories last forever, make them while you can.

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Re: Credit Card Retention Bonuses
« Reply #5493 on: April 07, 2017, 02:40:40 AM »
Called for another Retention and who do I get another rep from Tampa bay.. willing to help but said they would need the Membership consulting(MR department) which is closed now and opens at 8am, but from what I can see with the overall history,you can definitely qualify for some type of retention.

 Curios to know is it common for an AF to be waived entirely? 
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Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #5494 on: April 07, 2017, 08:27:49 AM »
Got offered $50 statement credit on the Marriott Card.

Offline Iz

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Re: Credit Card Retention Bonuses
« Reply #5495 on: April 08, 2017, 10:50:51 PM »
Cit Prestige offered either $200 credit for spending 4k x 3 months, or 10k TYP for spending 3k within 6 months. Doesn't seem worth it to me. Am I making a mistake?

Online tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #5496 on: April 08, 2017, 10:57:24 PM »
Cit Prestige offered either $200 credit for spending 4k x 3 months, or 10k TYP for spending 3k within 6 months. Doesn't seem worth it to me. Am I making a mistake?
not worth it.

Offline Iz

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Re: Credit Card Retention Bonuses
« Reply #5497 on: April 08, 2017, 10:58:27 PM »

Online tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #5498 on: April 08, 2017, 11:02:52 PM »
:)  HUCA?
personally I never got much retention from Citi. Others may have had better luck.

Offline Iz

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Re: Credit Card Retention Bonuses
« Reply #5499 on: April 08, 2017, 11:08:08 PM »
personally I never got much retention from Citi. Others may have had better luck.
Thanks. I just wonder if there's any point to HUCA, or they all see the same offers on the account.