Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1245844 times)

Offline MrKaplan

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Re: Credit Card Retention Bonuses
« Reply #5580 on: May 13, 2017, 11:39:16 PM »
Called Chase for for my CSP she says one sec let me check your account comes back on the phone tells me I have  a
CSR and I should close my CSP :(

Offline 12HRS

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Re: Credit Card Retention Bonuses
« Reply #5581 on: May 13, 2017, 11:43:38 PM »
Called Chase for for my CSP she says one sec let me check your account comes back on the phone tells me I have  a
CSR and I should close my CSP :(

downgrade to freedom or freedom unlimited, but she is right no reason to keep CSP with CSR

eta: mrkaplan - blacklist?

Offline MrKaplan

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Re: Credit Card Retention Bonuses
« Reply #5582 on: May 14, 2017, 12:48:42 AM »
downgrade to freedom or freedom unlimited, but she is right no reason to keep CSP with CSR

eta: mrkaplan - blacklist?
;)

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5583 on: May 14, 2017, 12:49:18 AM »
eta: mrkaplan - blacklist?
So I'm not the only one....
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline georgew

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Re: Credit Card Retention Bonuses
« Reply #5584 on: May 14, 2017, 12:53:59 AM »

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #5585 on: May 14, 2017, 12:56:10 AM »
What's this blacklisting all about?

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #5586 on: May 14, 2017, 12:57:28 AM »
What's this blacklisting all about?
The Blacklist = A TV show, Mr. Kaplan I'd a character in the show.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline theyankel

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Re: Credit Card Retention Bonuses
« Reply #5587 on: May 16, 2017, 11:21:12 AM »
citi amex just offered me either $95 statement credit if spend $95 within 30 days or 7,500 bonus aa miles if i spend $1,000 in 3 months. i have 400k aa miles (+300k wife) so 7,500 wouldnt do much especially given the many devaluations and lack  of award space so i took the $95 spend for $95 credit. please make me feel better by saying i did the right thing  :)

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #5588 on: May 16, 2017, 11:24:09 AM »
citi amex just offered me either $95 statement credit if spend $95 within 30 days or 7,500 bonus aa miles if i spend $1,000 in 3 months. i have 400k aa miles (+300k wife) so 7,500 wouldnt do much especially given the many devaluations and lack  of award space so i took the $95 spend for $95 credit. please make me feel better by saying i did the right thing  :)
Citi amex?
Memories last forever, make them while you can.

Offline theyankel

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Offline as2

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Re: Credit Card Retention Bonuses
« Reply #5590 on: May 16, 2017, 11:30:37 AM »
Memories last forever, make them while you can.

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #5591 on: May 16, 2017, 11:32:13 AM »
citi amex just offered me either $95 statement credit if spend $95 within 30 days or 7,500 bonus aa miles if i spend $1,000 in 3 months. i have 400k aa miles (+300k wife) so 7,500 wouldnt do much especially given the many devaluations and lack  of award space so i took the $95 spend for $95 credit. please make me feel better by saying i did the right thing  :)
You did the right thing, i did the same.

Offline theyankel

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Re: Credit Card Retention Bonuses
« Reply #5592 on: May 16, 2017, 11:34:25 AM »
You did the right thing, i did the same.
Gotcha. I think you made the right choice, but that's just my opinion.
was looking for opinions. thx

Offline elimmm

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Re: Credit Card Retention Bonuses
« Reply #5593 on: May 17, 2017, 04:58:18 PM »
wiki needs an updated number. this one no longer works:

Retention contact numbers:
Citi: 800-444-2568

Offline casualchurner

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Re: Credit Card Retention Bonuses
« Reply #5594 on: May 17, 2017, 06:00:54 PM »
Success!
Just called AMEX re: SPG consumer. Paid the AF last week.
After some small talk with the rep about SPG Gold upgrades (through AMEX Plat), she offered:
  • $75 statement credit with a minimum spend of $2k in 3 months; or
  • 10k points with a minimum spend of $1k in 3 months.
Thanks everyone for the success stories!

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #5595 on: May 17, 2017, 06:11:16 PM »
Success!
Just called AMEX re: SPG consumer. Paid the AF last week.
After some small talk with the rep about SPG Gold upgrades (through AMEX Plat), she offered:
  • $75 statement credit with a minimum spend of $2k in 3 months; or
  • 10k points with a minimum spend of $1k in 3 months.
Thanks everyone for the success stories!
Just curious which one did you take ?

Offline Wizard

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Re: Credit Card Retention Bonuses
« Reply #5596 on: May 17, 2017, 06:12:46 PM »
Success!
Just called AMEX re: SPG consumer. Paid the AF last week.
After some small talk with the rep about SPG Gold upgrades (through AMEX Plat), she offered:
  • $75 statement credit with a minimum spend of $2k in 3 months; or
  • 10k points with a minimum spend of $1k in 3 months.
Thanks everyone for the success stories!
Congrats. Seems like they added the spend requirements since I got it
If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

Offline casualchurner

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Re: Credit Card Retention Bonuses
« Reply #5597 on: May 17, 2017, 06:30:43 PM »
Just curious which one did you take ?
Points.
Have potential redemption value of significantly more than $75.

Offline mobobs770

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Is Amex Platinum still offering retention bonuses?
« Reply #5598 on: May 18, 2017, 04:16:37 PM »
I called Amex and even though I spend over $500K a year on supplies they said they couldn't offer me a retention bonus on my platinum card. Did anyone else have a similar experience? This happened twice. Is it worth trying again or did they really change their policy?

Offline B.D.Da'ehu

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Re: Is Amex Platinum still offering retention bonuses?
« Reply #5599 on: May 18, 2017, 05:17:17 PM »
I called Amex and even though I spend over $500K a year on supplies they said they couldn't offer me a retention bonus on my platinum card. Did anyone else have a similar experience? This happened twice. Is it worth trying again or did they really change their policy?
Call again