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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1839090 times)

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #480 on: February 14, 2012, 09:48:45 PM »
Yup, Andaz WeHo and Hyatt 48 Lex are outstanding values at category 4.
Other incredible deals at cat. 4 are the PH Seoul and PH Melbourne.
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Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #481 on: February 14, 2012, 11:11:46 PM »
Quote from: Dan on February 14, 2012, 09:42:52 PM
So don't.
There's no sin in paying $75 for a cat. 4 night.

Or you can (ostensibly) pay the $75 and cancel within 30 days, you get the night and keep the cash :)
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #482 on: February 14, 2012, 11:24:32 PM »
Quote from: AsherO on February 14, 2012, 11:11:46 PM
Or you can (ostensibly) pay the $75 and cancel within 30 days, you get the night and keep the cash :)

...unless they don't award it until after the 30 days...
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Offline Ergel

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Re: Re: Credit Card Retention Bonuses
« Reply #483 on: February 14, 2012, 11:25:38 PM »
Quote from: AsherO on February 14, 2012, 11:11:46 PM
Or you can (ostensibly) pay the $75 and cancel within 30 days, you get the night and keep the cash :)

Don't think that works. They say the night posts 6-8 weeks after your card anniversary
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Offline AJK

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Re: Re: Credit Card Retention Bonuses
« Reply #484 on: February 15, 2012, 10:33:04 AM »
Quote from: Ergel on February 14, 2012, 11:25:38 PM
Don't think that works. They say the night posts 6-8 weeks after your card anniversary

Good catch.
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Offline TC610

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Re: Credit Card Retention Bonuses
« Reply #485 on: February 15, 2012, 12:01:32 PM »
Quote from: Ergel on February 14, 2012, 11:25:38 PM
They say the night posts 6-8 weeks after your card anniversary

They also said 6-8 weeks after my anniversary I'd receive my CO/UA lounge passes.  My fee hit on 2/1 and the passes arrived 2/14.  I plan on calling to cancel after work tonight (well, I plan on aiming for a retention bonus, but I just got my new UA card last month so nothing lost if I have to cancel).  Granted, CO/UA is a different program than Hyatt...
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Offline ohiojeans

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Re: Credit Card Retention Bonuses
« Reply #486 on: February 15, 2012, 03:34:19 PM »
I had a continental card. I called several times to ask for retention bonus. They wouldn't budge so i canceled it
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Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #487 on: February 15, 2012, 03:35:27 PM »
Quote from: ohiojeans on February 15, 2012, 03:34:19 PM
I had a continental card. I called several times to ask for retention bonus. They wouldn't budge so i canceled it
That's a mistake. Should've applied for a new card and moved over the line to get it approved.
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #488 on: February 15, 2012, 03:38:48 PM »
I got 1000 spg points. They actually made me verbally agree not to close my account. The next day I received an email stating as per my request they closed all the additional cards. As this never happened I now have my way out, if they don't upkeep their end of the deal I don't have to either.
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Offline askmoses

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How to best get bonus miles for threatening cancellation?
« Reply #489 on: February 19, 2012, 02:03:35 AM »
I have an aadvantage card(my oldest current one so I don't really want to close it) and I just got hit for this next years renewal fee. I read many times that if you call and threaten to complain you can get out of them some retention bonuses. Anyone have experience with this card? Tips?
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Offline AsherO

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Re: How to best get bonus miles for threatening cancellation?
« Reply #490 on: February 19, 2012, 02:53:01 AM »
Quote from: askmoses on February 19, 2012, 02:03:35 AM
I have an aadvantage card(my oldest current one so I don't really want to close it) and I just got hit for this next years renewal fee. I read many times that if you call and threaten to complain you can get out of them some retention bonuses. Anyone have experience with this card? Tips?

PUTPAC, duh!
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Offline bem684

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Re: How to best get bonus miles for threatening cancellation?
« Reply #491 on: February 19, 2012, 11:30:10 AM »
Quote from: askmoses on February 19, 2012, 02:03:35 AM
I have an aadvantage card(my oldest current one so I don't really want to close it) and I just got hit for this next years renewal fee. I read many times that if you call and threaten to complain you can get out of them some retention bonuses. Anyone have experience with this card? Tips?

I found that I didn't have to threaten at all.  I just calmly explained that "I have too many cards with an annual fee, and I am probably going to close some, but would like to keep this one open.  The fee is rather steep for me, so is there any possibility of waiving it?"

3 minutes later the rep told me they credited my account for the fee.
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Offline JoshW

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Re: How to best get bonus miles for threatening cancellation?
« Reply #492 on: February 19, 2012, 11:50:29 AM »
Quote from: askmoses on February 19, 2012, 02:03:35 AM
I have an aadvantage card(my oldest current one so I don't really want to close it) and I just got hit for this next years renewal fee. I read many times that if you call and threaten to complain you can get out of them some retention bonuses. Anyone have experience with this card? Tips?
I'm pretty sure that Dan's moving credit suggestion aside(assuming you. Get declined or just don't want to apply) you can probably switch your card to any other Citi card with no annual fee rather than close it and then decide what you want to do
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Offline Thingywingy

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Re: Credit Card Retention Bonuses
« Reply #493 on: February 19, 2012, 07:31:51 PM »
I sent a secure msg to amex re my starwood card asking to wave annual fee. They said they cant. They also denied to give any retention bonus. What would you suggest?
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Offline bubbles

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Credit Card Retention Bonuses
« Reply #494 on: February 19, 2012, 07:34:50 PM »
Quote from: Thingywingy on February 19, 2012, 07:31:51 PM
I sent a secure msg to amex re my starwood card asking to wave annual fee. They said they cant. They also denied to give any retention bonus. What would you suggest?

PUTPAC

Remember, once they tell you no to waiving the fee (which they will), ask for points
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Offline Thingywingy

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Re: Credit Card Retention Bonuses
« Reply #495 on: February 19, 2012, 08:00:18 PM »
I did. What's PUTPAC?
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Offline Saver2000

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Re: Credit Card Retention Bonuses
« Reply #496 on: February 19, 2012, 08:13:58 PM »
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Offline yossi4k

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Re: Credit Card Retention Bonuses
« Reply #497 on: February 20, 2012, 09:55:42 AM »
Quote from: PlatinumGuy on February 02, 2012, 12:16:57 AM
Amex platinum after 1st year. Was offered choice of $200 or 25,000 MR. I took the later.
Was anybody successful in getting platinum retention bonuses by requesting it from the agent?
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Offline askmoses

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Re: Credit Card Retention Bonuses
« Reply #498 on: February 20, 2012, 05:01:01 PM »
just got an AAdvantage card to provide me with $50 statement credit to retain my gold card(only $50/yr card).... 
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Offline Mikeoracle

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Re: Credit Card Retention Bonuses
« Reply #499 on: February 27, 2012, 04:20:28 PM »
My year is up and I called to cancel my amex plat to avoid the $450 fee. Even though I was very serious about canceling they offered me $400 or 50K MR to stay another year.
Took the 50K MR of course.
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