Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1070776 times)

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6090 on: March 22, 2018, 12:10:07 AM »
Was offered 30k points after spending 3k for keeping my PRG open.
Wow! That's beautiful!
Spending?

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6091 on: March 22, 2018, 12:10:51 AM »
Like I said, if it's good, take it unless you've heard better. Otherwise can't hurt to call again
If you heard better, and you give up on a offer you do have, there isn't a chance you went get your offer again?
Say you are offered 20k and you've heard of 25k, if you don't take 20k,not only you may not get the 25k you may lose the 20k too, no?
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline ilherman

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Re: Credit Card Retention Bonuses
« Reply #6092 on: March 22, 2018, 12:14:09 AM »
Wow! That's beautiful!
Spending?
Around 200k p/ month. Agent sounded surprised. She said she never saw such a high offer.
You can say what you think when you think what you say.

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6093 on: March 22, 2018, 12:15:01 AM »


If you heard better, and you give up on a offer you do have, there isn't a chance you went get your offer again?
Say you are offered 20k and you've heard of 25k, if you don't take 20k,not only you may not get the 25k you may lose the 20k too, no?
Maybe, but


so random its crazy

Also, I figured it was more like "they offered me $20 statement credit and I heard of a $200"
Memories last forever, make them while you can.

Online myi

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Re: Credit Card Retention Bonuses
« Reply #6094 on: March 22, 2018, 12:37:56 AM »
Around 200k p/ month. Agent sounded surprised. She said she never saw such a high offer.
Well for such spending 30k is not who knows what.

  If spending that much by having the card alone with regular spending you hit 2.4 million, so another 30k is a drop in the bucket or a nice way of saying ty for being a member.
Don't try to be someone else , be who you are because everyone else is taken.

Online myi

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Re: Credit Card Retention Bonuses
« Reply #6095 on: March 22, 2018, 12:40:24 AM »
If you heard better, and you give up on a offer you do have, there isn't a chance you went get your offer again?
Say you are offered 20k and you've heard of 25k, if you don't take 20k,not only you may not get the 25k you may lose the 20k too, no?
To take a risk and decline the first offer and then call back and ask for another offer I don't know if I would do that but with one rep I would definitely try to haggle and see what I can pull out, it can't hurt once they offered you something the only thing you could expect is something better, CMIIW
Don't try to be someone else , be who you are because everyone else is taken.

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6096 on: March 22, 2018, 12:45:01 AM »
To take a risk and decline the first offer and then call back and ask for another offer I don't know if I would do that but with one rep I would definitely try to haggle and see what I can pull out, it can't hurt once they offered you something the only thing you could expect is something better, CMIIW
IINM these offers come AND go
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Online myi

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Re: Credit Card Retention Bonuses
« Reply #6097 on: March 22, 2018, 02:25:14 AM »
IINM these offers come AND go
So your telling me if I call five times and all the reps say sorry there's no offers for you calling the six-time might break it?
Don't try to be someone else , be who you are because everyone else is taken.

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6098 on: March 22, 2018, 02:27:27 AM »
So your telling me if I call five times and all the reps say sorry there's no offers for you calling the six-time might break it?
I'm sorry, seems I misread your original message, but yes the sixth time may break (with significant time in between calls).
My point was the offers aren't steady, so if you have one now you may lose it later, same if you don't have any you may get one later.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6099 on: March 30, 2018, 01:50:03 PM »
Personal SPG first AF
Call 1: shut down within 30 seconds with out reviewing accounts.
Call 2: may have been same rep as call one so an immediate HUCA.
Call 3: 7k/1k or $75/2k obviously took option 1.

She said "obviously we are giving this offer so you should keep the card open for another year." but then when she read the disclosure it read "the card must remain OPEN and in good standing at TIME OF OFFER COMPLETION"
So go figure.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Mountain Man

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Re: Credit Card Retention Bonuses
« Reply #6100 on: March 30, 2018, 05:49:06 PM »
Business Platinum. $150 or 15k MR no spend. I took the MR.
Quote from: JTZ link=topic=10531.msg1695873
If you never had to eat crow then you lived one boring life.

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #6101 on: April 03, 2018, 05:12:30 PM »
I called twice for my spg and both times they said that we already gave you 10k last year so there are no offers available now. Any point in trying more?

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6102 on: April 03, 2018, 10:02:59 PM »
I called twice for my spg and both times they said that we already gave you 10k last year so there are no offers available now. Any point in trying more?
Has that, too back in September. Only worked after more than a month after my annual fee posted.

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #6103 on: April 03, 2018, 10:28:30 PM »
Has that, too back in September. Only worked after more than a month after my annual fee posted.
but I don’t want to risk having to pay the annual fee and not get any offer

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6104 on: April 04, 2018, 10:13:07 AM »
I called twice for my spg and both times they said that we already gave you 10k last year so there are no offers available now. Any point in trying more?

I called as well an they told me offers populate every 13 months since the last accepted offer