Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820515 times)

Offline ben89

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Re: Credit Card Retention Bonuses
« Reply #6180 on: May 07, 2018, 11:38:46 PM »
Lady was not too excited about offering a thing. Finally worked it and worked it and got 10K points for 1k spend in a month.
on which card?

Offline Dave327

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Re: Credit Card Retention Bonuses
« Reply #6181 on: May 07, 2018, 11:50:42 PM »
Still paying the annual fee?
Not sure I understand your question. Of course I’m paying the annual fee..

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #6182 on: May 07, 2018, 11:52:49 PM »
I tried SPG today and the guy told me the new policy is not to give any retention bonus until the annual fee is due... For some reason I don’t think that’s true

Offline mmgfarb

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Re: Credit Card Retention Bonuses
« Reply #6183 on: May 08, 2018, 01:30:29 AM »
Amex BRG Spent 6K last 12 Months. Called number on the statement and was given the option to downgrade to the green card, or upgrade to Platinum, 50K bonus after 10K spend in 5 months.
The rep also suggested to connect me to the MR team to see if I can pay the AF with my points...
Any better phone number to call?
I assume you mean the BGR and not the PRG?
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Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6184 on: May 08, 2018, 06:32:04 AM »
I tried SPG today and the guy told me the new policy is not to give any retention bonus until the annual fee is due... For some reason I don’t think that’s true


Personal?

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #6185 on: May 08, 2018, 06:58:11 AM »

Offline Abe100

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Re: Credit Card Retention Bonuses
« Reply #6186 on: May 08, 2018, 11:46:00 AM »
I assume you mean the BGR and not the PRG?

Thant's correct, I'm talking about the business rewards gold card. I have the card for a few years already and never tried to wave the AF.

What's the best number to call? is there a dedicated retention line?

Offline Abe100

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Re: Credit Card Retention Bonuses
« Reply #6187 on: May 08, 2018, 06:54:17 PM »
Amex BRG Spent 6K last 12 Months. Called number on the statement and was given the option to downgrade to the green card, or upgrade to Platinum, 50K bonus after 10K spend in 5 months.
The rep also suggested to connect me to the MR team to see if I can pay the AF with my points...
Any better phone number to call?

I called the retention number mentioned in the Wiki, was told that's for personal, not business. they transferred me to the business division (I didn't ask for the number)

Was offered either a 50.00 stmt CR or a 2000 MR upfront plus 5000 after 3K spend in 90 days. Opted for the latter.

Offline regular

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Re: Credit Card Retention Bonuses
« Reply #6188 on: May 08, 2018, 10:20:27 PM »
BP: Af waived. 1st year. Spent about 125k

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #6189 on: May 08, 2018, 10:24:43 PM »
BP: Af waived. 1st year. Spent about 125k

Consider yourlsef lucky...

I spent way more and no luck
“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6190 on: May 08, 2018, 10:28:01 PM »
Consider yourlsef lucky...

I spent way more and no luck
How about you give another shot now. If you didn't close it that is
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Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #6191 on: May 08, 2018, 10:36:48 PM »
How about you give another shot now. If you didn't close it that is

Tried calling now. They seem to be closed.

Anyway I paid for Af already
“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6192 on: May 08, 2018, 10:37:19 PM »
Tried calling now. They seem to be closed.

Anyway I paid for Af already
Worth a shot. Try tomorrow.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #6193 on: May 08, 2018, 10:38:06 PM »
Worth a shot. Try tomorrow.

You seem to be good at it... wanna call for me;)
“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6194 on: May 08, 2018, 10:38:59 PM »
You seem to be good at it... wanna call for me;)
I actually need some improvement in it with Amex.
But sure, for half of what I get I'll do it:)
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #6195 on: May 08, 2018, 10:55:39 PM »
I actually need some improvement in it with Amex.
But sure, for half of what I get I'll do it:)

So where is your strong point;)
 Maybe
“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6196 on: May 08, 2018, 11:00:48 PM »
So where is your strong point;)
 Maybe
Annoying you :)
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #6197 on: May 08, 2018, 11:11:43 PM »
“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline Z56

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Re: Credit Card Retention Bonuses
« Reply #6198 on: May 10, 2018, 01:25:05 AM »
I actually need some improvement in it with Amex.
But sure, for half of what I get I'll do it:)

Tried calling again today. No luck:(((
“I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work

Offline ah giten

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Re: Credit Card Retention Bonuses
« Reply #6199 on: May 13, 2018, 11:16:33 PM »
The amex number listed in the wiki sounds like spam, no?