Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1821138 times)

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #6260 on: May 28, 2018, 02:47:30 AM »
Anything recently on AA platinum card ?
meant theAA executive card ?

Offline moe8555

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Re: Credit Card Retention Bonuses
« Reply #6261 on: May 28, 2018, 09:51:20 AM »
I have long ago stopped working to accumulate AA miles. It's quite rare that I find a situation of practical usability for them considering the near nonexistence of non-BA flight availability connecting North America to TLV.

Agreed.  I'm earning enough points organically on cards with points that can be transferred to more lucrative partners, no need to spend $89 for 10K AA miles although 40K AA on RJ J TLV-BKK is decent.  I was also very disappointed at their lack of willingness to throw me a bone after 6 years of membership and numerous reports of offers given.

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #6262 on: May 28, 2018, 10:24:38 AM »
Any number to Citi retention dept ?

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #6263 on: May 28, 2018, 08:30:01 PM »
Just got 7k on SPG if I spend $500

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6264 on: May 28, 2018, 08:32:45 PM »
Just got 7k on SPG if I spend $500
When was your last retention offer?

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #6265 on: May 28, 2018, 08:43:03 PM »
Exactly 13 months ago.... I’ve been trying over the past few months and didn’t get anywhere, but now it’s 13 Months and they offered it right away with me even asking for it

Offline ah1981

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Re: Credit Card Retention Bonuses
« Reply #6266 on: June 01, 2018, 05:23:38 PM »
Amex Business Platinum
called after renewal date.
- 30K immediate
- 90K additional with 40K spend in the next 90 days.  For some reason broken down as one bonus of 50K and another of 40K.

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6267 on: June 01, 2018, 05:28:17 PM »
Amex Business Platinum
called after renewal date.
- 30K immediate
- 90K additional with 40K spend in the next 90 days.  For some reason broken down as one bonus of 50K and another of 40K.
Wow. Are you sure it's not a bonus of 50k,and the 40k was referring to from the spend?
How much did you put on annually?
Previously got a retention bonus?
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline ah1981

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Re: Credit Card Retention Bonuses
« Reply #6268 on: June 01, 2018, 05:41:29 PM »
Wow. Are you sure it's not a bonus of 50k,and the 40k was referring to from the spend?
How much did you put on annually?
Previously got a retention bonus?
It is possible I misunderstood...but when I repeated it the way you are saying and she corrected me. So, at least my understanding is the way I wrote it. I'm sure she specifically said in addition to the points from spending...  But again, maybe I misunderstood.   I guess I'll find out in the future.  Either way, seems decent.
Second renewal, first time retention
about 180K in 2017...pretty much only on over 5K charges....
Clearly the offers are based on past spending...she said that, and mentioned this is about average quarterly spend on the card.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6269 on: June 03, 2018, 11:18:19 PM »
Just got 7k on SPG if I spend $500
After attitude of rep he offered 75$ after spending  $2000..... much worse then the offer you got

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6270 on: June 03, 2018, 11:20:19 PM »
After attitude of rep he offered 75$ after spending  $2000..... much worse then the offer you got
Asked for points option?
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6271 on: June 03, 2018, 11:20:51 PM »
Asked for points option?
He said that's the only offer he has .

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #6272 on: June 05, 2018, 11:54:06 PM »
I took:
BP: $150 statement credit (no spend)
SPG Business: $50 statement credit (no spend)
SPG: 7500 points ($1500 spend)
CitiBusiness AAdvantage: $95 statement credit ($95 spend)

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #6273 on: June 05, 2018, 11:55:37 PM »
After attitude of rep he offered 75$ after spending  $2000..... much worse then the offer you got
I didn’t get any good offers until it was exactly 13 months from last bonus

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6274 on: June 05, 2018, 11:59:48 PM »
I didn’t get any good offers until it was exactly 13 months from last bonus
It was 13 months exactly at that time. 
Today I called in they again offered that offer.
I asked if they have any points offer after putting me on hold he came back with 7k offer

Offline S123

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Re: Credit Card Retention Bonuses
« Reply #6275 on: June 06, 2018, 12:23:42 AM »
Any recent offers on ink preferred?

Offline Azis Papa

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Re: Credit Card Retention Bonuses
« Reply #6276 on: June 08, 2018, 01:08:34 PM »
PRG - nothing, nada, zilch, gornischt!  CSR said I got the $50 + $50 statement credit last year and the $100 Airline fee credit this year.  She had nothing for me other than downgrade to Green.  Does it pay to HUCA or is it in the system?

Offline US

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Re: Credit Card Retention Bonuses
« Reply #6277 on: June 08, 2018, 01:15:37 PM »
PRG - nothing, nada, zilch, gornischt!  CSR said I got the $50 + $50 statement credit last year and the $100 Airline fee credit this year.  She had nothing for me other than downgrade to Green.  Does it pay to HUCA or is it in the system?
13 months since last Retention?

Offline Azis Papa

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Re: Credit Card Retention Bonuses
« Reply #6278 on: June 08, 2018, 01:32:48 PM »
13 months since last Retention?
How do you calculate 13 months?  The AF posted on May 11 so the 30 days is up on June 10. 

I guess the retention offer was, like, 13 months ago.  The actual account credits came later. 

Online yelped

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Re: Credit Card Retention Bonuses
« Reply #6279 on: June 08, 2018, 02:26:21 PM »
How do you calculate 13 months?  The AF posted on May 11 so the 30 days is up on June 10. 

I guess the retention offer was, like, 13 months ago.  The actual account credits came later.
By me (biz plat) it was the statement please pay by date.