Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1839847 times)

Offline Mordyk

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Re: Credit Card Retention Bonuses
« Reply #6280 on: June 11, 2018, 01:57:45 PM »
Finally got a retention offer on my Amex Biz Plat account. It was 13 "please pay by" dates since the last retention offer. More than 13 months. Was told by a rep to call right after the date, and viola, there was an offer. 5k MR immediately, plus an additional 15k after spending $10k within 90 days.
+1 just got this
#TYH

Offline keepsmiling123

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Re: Credit Card Retention Bonuses
« Reply #6281 on: June 13, 2018, 08:49:48 AM »
Biz Plat: was offered 3 different offers

1) 15k for no spend
2) $150 for no spend
3) 20k with $10k spend

I took option 3 b/c I put close to 10k a month on the card anyways for the bonus on 5k purchases

« Last Edit: June 13, 2018, 09:26:53 AM by keepsmiling123 »

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6282 on: June 13, 2018, 09:07:13 AM »
Biz Plat: was offered 3 different offers

1) 15k for no spend
2) $150k for no spend
3) 20k with $10k spend

I took option 3 b/c I put close to 10k a month on the card anyways for the bonus on 5k purchases

Option 2 looked good to :P

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6283 on: June 14, 2018, 09:20:38 AM »
It was 13 months exactly at that time. 
Today I called in they again offered that offer.
I asked if they have any points offer after putting me on hold he came back with 7k offer

14 months after AF charged and still no offers on spg consumer, so cancelled.

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6284 on: June 14, 2018, 10:11:02 AM »
14 months after AF charged and still no offers on spg consumer, so cancelled.
After paying AF?
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Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #6285 on: June 14, 2018, 07:12:02 PM »
5k miles for personal Delta Gold, no spend requirement.

Nothing on the delta business gold. (Interestingly, the rep mentioned that I got 5k MR in Nov last year as retention, I clarified that it was for the BGR which I paid the AF for and kept it open, not sure if it made any difference).

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6286 on: June 14, 2018, 10:02:14 PM »
After paying AF?

It’s prorated, so only lost a month ($8).
« Last Edit: June 14, 2018, 10:22:54 PM by nirc »

Offline nirc

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Ink business cash - retention offer?
« Reply #6287 on: June 14, 2018, 10:04:31 PM »
So they just offered me a $50 credit for keeping this no annual fee card open. Does anyone know of better offers that I should negotiate for?

Offline TimT

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Re: Ink business cash - retention offer?
« Reply #6288 on: June 14, 2018, 10:11:10 PM »
http://forums.dansdeals.com/index.php?topic=1572.0
You requested to close it or they just volunteered it ?

ETA I recall this offer last year as well

Offline nirc

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Re: Ink business cash - retention offer?
« Reply #6289 on: June 14, 2018, 10:21:05 PM »
http://forums.dansdeals.com/index.php?topic=1572.0
You requested to close it or they just volunteered it ?

ETA I recall this offer last year as well

they just offered once i asked for retention department. was wondering if perhaps there was something better out there.

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6290 on: June 14, 2018, 10:23:23 PM »
http://forums.dansdeals.com/index.php?topic=1572.0
You requested to close it or they just volunteered it ?

ETA I recall this offer last year as well
+1
I got it a few months ago.
I haven't called for a retention in a while, considering that I don't want eyes on my account, it may not make a difference, but I saw such a report which scared me off.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6291 on: June 14, 2018, 11:04:56 PM »
+1
I got it a few months ago.
I haven't called for a retention in a while, considering that I don't want eyes on my account, it may not make a difference, but I saw such a report which scared me off.

pls explain

Offline Jack out of the box

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Re: Credit Card Retention Bonuses
« Reply #6292 on: June 15, 2018, 03:19:11 AM »
It’s prorated, so only lost a month ($8).
That's news! I thought Amex stopped prorating AFs some time ago. I just closed my SPG because I didn't want to risk $95. $8 would have been worth a gamble.

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6293 on: June 15, 2018, 09:19:07 AM »
It’s prorated, so only lost a month ($8).
Are you guessing that, or you got it prorated? Because AFAIK you won't get it prorated unless you downgrade.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6294 on: June 17, 2018, 03:33:25 PM »
Are you guessing that, or you got it prorated? Because AFAIK you won't get it prorated unless you downgrade.

it happened.

Offline alexstern1

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Re: Credit Card Retention Bonuses
« Reply #6295 on: June 17, 2018, 09:10:38 PM »
anyone ever get southwest annual fee waived? whats best way to do that?

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6296 on: June 18, 2018, 02:13:54 PM »
anyone ever get southwest annual fee waived? whats best way to do that?
I had one waived, and will be calling for another this month. My friend just had his biz and personal waived too.
Memories last forever, make them while you can.

Offline steve_z

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Re: Credit Card Retention Bonuses
« Reply #6297 on: June 19, 2018, 06:25:08 AM »
Anyone have any success with a retention bonus on the Chase Hyatt Card ??  Thanks to all..

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6298 on: June 19, 2018, 09:07:02 AM »
I had one waived, and will be calling for another this month. My friend just had his biz and personal waived too.

How long did you have card for? What was your shpiel?

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6299 on: June 19, 2018, 01:29:49 PM »
Anyone see anything lately with the BGR?
ETA: Just called after 1st AF charged, no offer. Worth it to wait, or just shut down?
« Last Edit: June 19, 2018, 01:37:05 PM by davidrotts63 »
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch