Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066

Author Topic: Credit Card Retention Bonuses  (Read 815255 times)

Offline jes

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jan 2018
  • Posts: 35
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6315 on: July 06, 2018, 04:19:37 PM »
I was only offered $50 statement credit or 2,000 MR right away + 5,000 MR after $3k spend in 3 months. Spent over $50k on card.
HUCA

Offline meme

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2015
  • Posts: 614
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6316 on: July 11, 2018, 05:43:26 PM »
Any chance at getting SPG personal AF waived or some kind of retention bonus?

Online as2

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2013
  • Posts: 4013
  • Total likes: 373
  • DansDeals.com Hat Tips 19
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6317 on: July 11, 2018, 05:45:06 PM »
Any chance at getting SPG personal AF waived or some kind of retention bonus?
Sure. I believe its been reported up thread.

Offline meme

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2015
  • Posts: 614
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6318 on: July 11, 2018, 05:49:22 PM »
Sure. I believe its been reported up thread.
Ok thanks. Do I have to threaten to cancel or can just ask for it to be waived or for some other bonus?

Online as2

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2013
  • Posts: 4013
  • Total likes: 373
  • DansDeals.com Hat Tips 19
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6319 on: July 11, 2018, 05:53:25 PM »
Ok thanks. Do I have to threaten to cancel or can just ask for it to be waived or for some other bonus?
It's always YMMV. You can ask them if there are any offers, you can ask to cancel and see if they offer, or both.

Offline meme

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2015
  • Posts: 614
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6320 on: July 11, 2018, 06:08:31 PM »
It's always YMMV. You can ask them if there are any offers, you can ask to cancel and see if they offer, or both.
One down. Just called and was told no option to waive AF and no other offers available. But didn’t threaten to cancel (yet).

Online davidrotts63

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2017
  • Posts: 4998
  • Total likes: 433
  • DansDeals.com Hat Tips 18
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6321 on: July 11, 2018, 06:10:14 PM »
Maybe say how you will have to pay 2 AFs for the free night.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Online Davidthebest

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 6768
  • Total likes: 365
  • DansDeals.com Hat Tips 709
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6322 on: July 11, 2018, 06:12:48 PM »
One down. Just called and was told no option to waive AF and no other offers available. But didn’t threaten to cancel (yet).
Did it pass 13 months since you paid last your AF?

Online shapsam

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2017
  • Posts: 1279
  • Total likes: 99
  • DansDeals.com Hat Tips 4
    • View Profile
  • Location: Tri State
  • Programs: UIA Premium
Re: Credit Card Retention Bonuses
« Reply #6323 on: July 11, 2018, 06:13:36 PM »
One down. Just called and was told no option to waive AF and no other offers available. But didn’t threaten to cancel (yet).
I just got today $75 after $2000 spend. regular rep didn't have anything, only the retention department had it.
She explained that there are no points options now because of the changes coming to SPG.

Online as2

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2013
  • Posts: 4013
  • Total likes: 373
  • DansDeals.com Hat Tips 19
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6324 on: July 11, 2018, 06:13:51 PM »
Did it pass 13 months since you paid last your AF?
This is what I was getting at. If not, many have been reporting that this has caused offers to appear.

Offline meme

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2015
  • Posts: 614
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6325 on: July 11, 2018, 06:18:10 PM »
My last AF payment was 12 months ago (early July 2017)

Online yelped

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2015
  • Posts: 3369
  • Total likes: 124
  • DansDeals.com Hat Tips 7
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6326 on: July 11, 2018, 06:25:16 PM »
My last AF payment was 12 months ago (early July 2017)
When did you last receive a retention offer?

Online Davidthebest

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 6768
  • Total likes: 365
  • DansDeals.com Hat Tips 709
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6327 on: July 11, 2018, 06:26:52 PM »
My last AF payment was 12 months ago (early July 2017)
Wait another month

Offline meme

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2015
  • Posts: 614
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6328 on: July 11, 2018, 06:31:00 PM »
Wait another month
To request waive? Have to pay AF now- they will credit?

Offline meme

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2015
  • Posts: 614
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6329 on: July 11, 2018, 06:31:57 PM »
When did you last receive a retention offer?
Never (on this card)