Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820222 times)

Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6320 on: July 11, 2018, 06:10:14 PM »
Maybe say how you will have to pay 2 AFs for the free night.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6321 on: July 11, 2018, 06:12:48 PM »
One down. Just called and was told no option to waive AF and no other offers available. But didn’t threaten to cancel (yet).
Did it pass 13 months since you paid last your AF?

Offline shapsam

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Re: Credit Card Retention Bonuses
« Reply #6322 on: July 11, 2018, 06:13:36 PM »
One down. Just called and was told no option to waive AF and no other offers available. But didn’t threaten to cancel (yet).
I just got today $75 after $2000 spend. regular rep didn't have anything, only the retention department had it.
She explained that there are no points options now because of the changes coming to SPG.

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6323 on: July 11, 2018, 06:13:51 PM »
Did it pass 13 months since you paid last your AF?
This is what I was getting at. If not, many have been reporting that this has caused offers to appear.
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Offline meme

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Re: Credit Card Retention Bonuses
« Reply #6324 on: July 11, 2018, 06:18:10 PM »
My last AF payment was 12 months ago (early July 2017)

Online yelped

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Re: Credit Card Retention Bonuses
« Reply #6325 on: July 11, 2018, 06:25:16 PM »
My last AF payment was 12 months ago (early July 2017)
When did you last receive a retention offer?

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6326 on: July 11, 2018, 06:26:52 PM »
My last AF payment was 12 months ago (early July 2017)
Wait another month

Offline meme

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Re: Credit Card Retention Bonuses
« Reply #6327 on: July 11, 2018, 06:31:00 PM »
Wait another month
To request waive? Have to pay AF now- they will credit?

Offline meme

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Re: Credit Card Retention Bonuses
« Reply #6328 on: July 11, 2018, 06:31:57 PM »
When did you last receive a retention offer?
Never (on this card)

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Re: Credit Card Retention Bonuses
« Reply #6329 on: July 11, 2018, 06:46:28 PM »
Never (on this card)
So HUCA. I did hear it's tough recently for the SPG card.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6330 on: July 11, 2018, 06:56:43 PM »
To request waive? Have to pay AF now- they will credit?
99% it will show up after 13 months.  Worth the risk .

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Re: Credit Card Retention Bonuses
« Reply #6331 on: July 11, 2018, 06:58:11 PM »
99% it will show up after 13 months.  Worth the risk .
After no retention offer? Never heard of waiting 13 months for first retention offer.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6332 on: July 11, 2018, 06:59:16 PM »
After no retention offer? Never heard of waiting 13 months for first retention offer.
Yes it been said lots in the thread. And this was my experience as well.

Offline meme

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Re: Credit Card Retention Bonuses
« Reply #6333 on: July 11, 2018, 07:07:21 PM »
Yes it been said lots in the thread. And this was my experience as well.
I’m a little confused (sorry, never really followed this topic).
When you suggest waiting 13 months are you assuming this was my first AF charge? I have this card for 10 years!

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Re: Credit Card Retention Bonuses
« Reply #6334 on: July 11, 2018, 07:16:21 PM »
I’m a little confused (sorry, never really followed this topic).
When you suggest waiting 13 months are you assuming this was my first AF charge? I have this card for 10 years!
It has nothing to do with how long you had the card for, it has to do with how long was your last retention offer. If it was more than 13 months you should be able to get another one.

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #6335 on: July 12, 2018, 04:57:07 PM »
With Chase how long do you have after the AF posts to get it refunded?

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6336 on: July 12, 2018, 05:28:59 PM »
With Chase how long do you have after the AF posts to get it refunded?
I believe its 30daya for refund and 60 downgrade, but I may be confusing it with Amex.
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Offline mgarfin

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Re: Credit Card Retention Bonuses
« Reply #6337 on: July 25, 2018, 07:32:57 PM »
Any reason to push for spg retention before merger?


P.s. I'm not really following what is going to change, it's to overwhelming.

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6338 on: July 26, 2018, 07:49:48 PM »
Any reason to push for spg retention before merger?


P.s. I'm not really following what is going to change, it's to overwhelming.
+1. They're only offering to spend 2k and get $75. Should I hold off?

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6339 on: July 29, 2018, 01:49:12 PM »
+1. They're only offering to spend 2k and get $75. Should I hold off?
Anyone?