Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820535 times)

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6340 on: July 29, 2018, 03:44:50 PM »
I just got today $75 after $2000 spend. regular rep didn't have anything, only the retention department had it.
She explained that there are no points options now because of the changes coming to SPG.
Did the rep transfer you to retention? Yesterday I tried 2x and was told no one available currently from the retention dept? Also no offers at all for SPG or any other Amex cards I tried? Only offer was to upgrade Hilton Surpass to the $450 new card for 100000 points.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline ggblueblah

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Re: Credit Card Retention Bonuses
« Reply #6341 on: July 30, 2018, 04:05:06 PM »
75 for 2k spend on spg personal nothing for biz

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6342 on: July 30, 2018, 04:18:10 PM »
75 for 2k spend on spg personal nothing for biz
+1. Is it worth it? Or should we wait until the merger?

Offline beirush228

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Re: Credit Card Retention Bonuses
« Reply #6343 on: July 31, 2018, 11:07:28 PM »
AMEX Premier - 2 options.
1) $50 + another $50 after $500 spend.
2) 10,000 points after $1,500 spend.

Chose the first one. Data point: I was 13 months after the last retention bonus (paid the AF 2 months ago)

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6344 on: August 01, 2018, 03:22:48 AM »
AMEX Premier - 2 options.
1) $50 + another $50 after $500 spend.
2) 10,000 points after $1,500 spend.

Chose the first one. Data point: I was 13 months after the last retention bonus (paid the AF 2 months ago)
Were you offered this by the rep. or did you ask for a retention specialist?
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline Dave327

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Re: Credit Card Retention Bonuses
« Reply #6345 on: August 02, 2018, 12:59:27 PM »
Biz Plat: Fee waived

Offline keemster26

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Re: Credit Card Retention Bonuses
« Reply #6346 on: August 02, 2018, 02:15:55 PM »
Biz Plat: Fee waived
How much spend?

Offline Dave327

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Re: Credit Card Retention Bonuses
« Reply #6347 on: August 02, 2018, 05:16:36 PM »

Offline S123

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Re: Credit Card Retention Bonuses
« Reply #6348 on: August 03, 2018, 12:32:26 AM »
Anything on united explorer recently?

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #6349 on: August 05, 2018, 12:17:47 PM »
$60 statement credit on CSP.

Offline Jellybelly

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Re: Credit Card Retention Bonuses
« Reply #6350 on: August 07, 2018, 11:24:20 PM »
7500 miles on my delta gold card

Offline hide4

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Re: Credit Card Retention Bonuses
« Reply #6351 on: August 09, 2018, 01:08:32 PM »
Any DPs for the Barclays arrival? Last year was a pita for me.

Offline myi

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Re: Credit Card Retention Bonuses
« Reply #6352 on: August 09, 2018, 03:33:40 PM »
$60 statement credit on CSP.
Any keywords used? Asked to close or for retention offer?
Quote
Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline zow

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Re: Credit Card Retention Bonuses
« Reply #6353 on: August 10, 2018, 08:53:28 AM »
AA Citi AAdvantage Executive.
Shpiel: Just got my statement with my annual membership fee posted. Am re-evaluating all my credit card costs and usage and, given that I have several cards from other companies, am considering costs and benefits of keeping this card open. Want to know if there are any offers available to me on this account? 
First agent looked, said no, asked if I'm considering closing the account, said yes, she said need to transfer you to retention specialist.  Maria then asked me the same, and I told her I had gotten offers to motivate my retnention in the past and would like to know if offers exist at present.
She read the first one: 7 months, spend $1,500 per month, get $50 statement credit per month.
I asked if there are any other offers, and she said there are no other offers related to the annual fee. "Would you like to me see if there are any other offers available to you?"  I said no, I would rather not know if there is any way to save money.  (j/k).
She then read me the second offer:
"It's not an offer specific to the annual fee." Spend $5,000 in 3 months and get 15,000 AA miles.
I asked if the two offers are mutually exclusive, or if I could have them both. (Greedy much?)
She said only one or the other, so I took the latter. :)
Cheshbon:
First offer: Spend $10,500 over 7 months, get back $350.
Second offer: Spend $5,000 over 3 months, get back 15,000 AA, which to me are worth at least $225, maybe more.


Offline farvus nisht?

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Re: Credit Card Retention Bonuses
« Reply #6354 on: August 12, 2018, 02:32:19 PM »
Any recent DP on Citi Prestige?

Offline Ygold

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Re: Credit Card Retention Bonuses
« Reply #6355 on: August 18, 2018, 09:05:36 PM »
Got offered 20k with $3,000 spend on Amex Platinum. Good?
Shout out to Meshugener!

Offline LoLo

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Re: Credit Card Retention Bonuses
« Reply #6356 on: August 19, 2018, 02:56:49 AM »
Any keywords used? Asked to close or for retention offer?
Asked for retention offer, said I was considering to close otherwise.

Offline B.D.Da'ehu

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Re: Credit Card Retention Bonuses
« Reply #6357 on: August 19, 2018, 03:53:28 AM »
SPG personal any chance?

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #6358 on: August 19, 2018, 07:23:01 AM »
[quote author=zow link=topic=1572.msg1972241#msg1972241 date=1533905608
, so I took the latter. :)
Cheshbon:
First offer: Spend $10,500 over 7 months, get back $350.
Second offer: Spend $5,000 over 3 months, get back 15,000 AA, which to me are worth at least $225, maybe more.


[/quote] isn't $350 better then $225 ?

Offline yosefchaim

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Re: Credit Card Retention Bonuses
« Reply #6359 on: August 19, 2018, 08:02:21 PM »
How many days do I have to downgrade (if I can't get retention bonus) for Amex in order to get full refund of the Annual Fee?