Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066

Author Topic: Credit Card Retention Bonuses  (Read 817419 times)

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6405 on: October 21, 2018, 01:38:51 PM »
After. She said that it would be as a statement credit. So far didn't post. Was a few days ago.

Offline confu

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Re: Credit Card Retention Bonuses
« Reply #6406 on: October 23, 2018, 02:36:03 PM »
spg personal 20,000 points or $75 after 2k spend

Online IGBES

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Re: Credit Card Retention Bonuses
« Reply #6407 on: October 23, 2018, 07:34:44 PM »
Anyone have any luck with CSR?
I called today, and the rep told me "we don't have any retention offer for the reserve, because it has $300 travel credit, plus lots of benefits..."

Offline moe8555

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Re: Credit Card Retention Bonuses
« Reply #6408 on: October 24, 2018, 02:28:47 AM »
Anyone have any luck with CSR?
I called today, and the rep told me "we don't have any retention offer for the reserve, because it has $300 travel credit, plus lots of benefits..."

Hopefully that will be changing with the new Prestige and Amex Gold in the ring.

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #6409 on: November 06, 2018, 08:04:01 PM »
SPG Biz: AF refunded

How did you get this? I got 10k + 20k after $6k spend which I’m not too thrilled about. Going to give it another try tomorrow

Offline Dave327

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Re: Credit Card Retention Bonuses
« Reply #6410 on: November 09, 2018, 01:28:12 PM »
How did you get this? I got 10k + 20k after $6k spend which I’m not too thrilled about. Going to give it another try tomorrow
Why not accept the current offer. 30k points seems way better then $95. Isn’t?

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #6411 on: November 11, 2018, 11:23:52 AM »
Anyone got anything for chase deserve ?

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #6412 on: November 14, 2018, 02:19:56 PM »
Why not accept the current offer. 30k points seems way better then $95. Isn’t?

Don't want to put the additional spend on the card. Would rather work on a sign up bonus for a new card

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6413 on: November 14, 2018, 02:26:55 PM »
Anyone get anything for United Club card recently?

Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #6414 on: November 15, 2018, 04:06:55 PM »
Anyone have a direct number for Citi retention?

Offline a good yeshiva bachur

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Re: Credit Card Retention Bonuses
« Reply #6415 on: November 19, 2018, 10:49:46 AM »
Anyone have a direct number for Citi retention?
its on the back of your card

Offline mochjas

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Re: Credit Card Retention Bonuses
« Reply #6416 on: November 19, 2018, 11:36:03 AM »
its on the back of your card
looking for a retention department number not general CS