Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 868988 times)

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #6480 on: February 10, 2019, 04:34:42 PM »
nothing in this industry is "forsure" but yes after 13month you should be fine.
read more here : https://forums.dansdeals.com/index.php?topic=91409.msg2056590#msg2056590

Presumably the SPG Luxury upgrade should be okay since its a cobranded card

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6481 on: February 10, 2019, 07:09:34 PM »
Was told by someone within Amex, that they aren't offering retention on the BP due to it being rebranded.
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Offline davidrotts63

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Re: Credit Card Retention Bonuses
« Reply #6482 on: February 10, 2019, 07:10:24 PM »
Well they've certainly given within the last 3 days.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6483 on: February 10, 2019, 07:12:04 PM »
Well they've certainly given within the last 3 days.
Good to hear. That info did sound a bit off, but you never know...
Memories last forever, make them while you can.

Offline Abey

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Re: Credit Card Retention Bonuses
« Reply #6484 on: February 10, 2019, 07:24:25 PM »
$100 on sw premier
$60 on csp ( weird that I didn’t get full af waived since this card had the most spend...)

Offline Hamavin

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Re: Credit Card Retention Bonuses
« Reply #6485 on: February 10, 2019, 07:55:54 PM »
Presumably the SPG Luxury upgrade should be okay since its a cobranded card
Can you downgrade spg luxury?

Offline shmielyosef

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Re: Credit Card Retention Bonuses
« Reply #6486 on: February 11, 2019, 05:19:18 AM »
Can you downgrade spg luxury?
Yes. According to (I think) DoC you'll be able to downgrade even after they discontinue the regular spg personal for new applications

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #6487 on: February 11, 2019, 02:58:50 PM »
Friend thinks his shutdown may have to do with the fact that he downgraded his SPG Lux card within a year but as soon as the new AF hit.


Also, do the Amex retention reps have the ability to have ones cards investigated? I stupidly called retention and they noticed some shtick on the card that they called me out for... 
“To avoid criticism say nothing, do nothing, be nothing.”


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Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6488 on: February 11, 2019, 03:04:08 PM »
Friend thinks his shutdown may have to do with the fact that he downgraded his SPG Lux card within a year but as soon as the new AF hit.


Also, do the Amex retention reps have the ability to have ones cards investigated? I stupidly called retention and they noticed some shtick on the card that they called me out for...
MS? I called Chase on a declined fraud alert and the rep started telling me that you just bought the same amount $505.95 from CVS a few days ago!!
I was the Best,still the Best, and will always be the Best.
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Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #6489 on: February 11, 2019, 03:06:42 PM »
MS? I called Chase on a declined fraud alert and the rep started telling me that you just bought the same amount $505.95 from CVS a few days ago!!
the retention guy issue? or the friend that got shut?
“To avoid criticism say nothing, do nothing, be nothing.”


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Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6490 on: February 11, 2019, 03:07:27 PM »
the retention guy issue? or the friend that got shut?
Retention guy.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline Yehuda25

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Re: Credit Card Retention Bonuses
« Reply #6491 on: February 11, 2019, 03:10:06 PM »
Retention guy.
Pm sent, nothing crazy.
“To avoid criticism say nothing, do nothing, be nothing.”


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Offline dz164

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Re: Credit Card Retention Bonuses
« Reply #6492 on: February 13, 2019, 02:13:55 PM »
SW Premier Business

$100 statement credit

no spend

Offline maylei

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Re: Credit Card Retention Bonuses
« Reply #6493 on: February 14, 2019, 10:10:12 AM »
I just got AMEX gold card
$150 refund for $3000.00 spending in 3 months

Offline Muhammad

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Re: Credit Card Retention Bonuses
« Reply #6494 on: February 16, 2019, 04:06:54 PM »
I just got AMEX gold card
$150 refund for $3000.00 spending in 3 months
how much was the AF $195 or $250?