Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1836559 times)

Offline mb1

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Re: Credit Card Retention Bonuses
« Reply #6600 on: June 07, 2019, 11:23:28 AM »
Is there any way to downgrade the chase marriott to a no annual fee card?
SM responded that at this time they can not change my account to a no annual fee card.
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Offline shimino1

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Re: Credit Card Retention Bonuses
« Reply #6601 on: June 10, 2019, 09:36:01 AM »
AMEX
Personal Plat
50k points, no spend requirement.
I took the offer ;D

Business Plat
15k points, no spend requierment OR 30k points for spending 10k in 3 months.
I took the 15k points.

Personal Marriott
20k points for spending $2000 in 3 months
I took the offer

Business Marriott
15k points, no spend OR 30k points for 20k spend in 3 months.
Took the first offer.

Hilton (The no fee version)

No offer

Another good year with AMEX!
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Offline Pesach

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Re: Credit Card Retention Bonuses
« Reply #6602 on: June 15, 2019, 11:14:57 PM »
are the amex retention bonus up to the rep or are they targeted to individuals?
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Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6603 on: June 15, 2019, 11:48:19 PM »
Quote from: Pesach on June 15, 2019, 11:14:57 PM
are the amex retention bonus up to the rep or are they targeted to individuals?
IME the offer(s) will either be in your account, or they won't. The rep can choose to tell you about them, or if multiple, which to offer you.
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Offline Pesach

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Re: Credit Card Retention Bonuses
« Reply #6604 on: June 16, 2019, 03:48:18 PM »
Quote from: as2 on June 15, 2019, 11:48:19 PM
IME the offer(s) will either be in your account, or they won't. The rep can choose to tell you about them, or if multiple, which to offer you.
thank you, i think the rep by me asked me a few questions and didnt want to offer me anything based on what i responded, or maybe read out the offers available
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Offline Muhammad

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Re: Credit Card Retention Bonuses
« Reply #6605 on: June 17, 2019, 12:12:51 PM »
Quote from: Pesach on June 16, 2019, 03:48:18 PM
thank you, i think the rep by me asked me a few questions and didnt want to offer me anything based on what i responded, or maybe read out the offers available
so call again ;)
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Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6606 on: June 17, 2019, 09:50:07 PM »
Did anyone here get a retention offer in the last 2 years on the same card that was less than 13 months apart? It seems to me that it's a hard and fast rule. Unless there are exceptions for super high spenders or similar perhaps?

Recent call yielded 10k immediately, plus 20k after $6,000 spend within 90 days for SPG Biz card (rep couldn't stop laughing each time she read Bonvoy in the T&C's). Two Biz Plats had nothing yet. Will call again past 13 months.
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Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6607 on: June 19, 2019, 07:28:14 PM »
Nothing for the spg. Personal paid the annual fee 2 months ago. Called several times. They claim that because I got a retantion offer last they won't have anything for me this year.
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Offline US

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Re: Credit Card Retention Bonuses
« Reply #6608 on: June 19, 2019, 08:02:56 PM »
Quote from: Davidthebest on June 19, 2019, 07:28:14 PM
Nothing for the spg. Personal paid the annual fee 2 months ago. Called several times. They claim that because I got a retantion offer last they won't have anything for me this year.
Same.
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Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6609 on: June 20, 2019, 12:02:08 AM »
Tried after 13 months?
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Offline US

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Re: Credit Card Retention Bonuses
« Reply #6610 on: June 20, 2019, 12:36:05 AM »
Quote from: yelped on June 20, 2019, 12:02:08 AM
Tried after 13 months?
Yup, now at 15 months.
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Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #6611 on: June 20, 2019, 02:16:35 AM »
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Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6612 on: June 20, 2019, 11:00:16 AM »
:(.
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Offline db23

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Re: Credit Card Retention Bonuses
« Reply #6613 on: June 24, 2019, 09:13:35 AM »
has anyone recently been offered a retention on any hilton cards?

my AF just hit and had no offer. spent min $20k on the hilton business card.
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Offline israshot

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Re: Credit Card Retention Bonuses
« Reply #6614 on: June 24, 2019, 09:18:56 AM »
Quote from: db23 on June 24, 2019, 09:13:35 AM
has anyone recently been offered a retention on any hilton cards?

my AF just hit and had no offer. spent min $20k on the hilton business card.
Quote from: israshot on June 03, 2019, 12:09:30 PM
Got $50 credit on my Hilton Biz on the $95 AF.
Spent $75k with it the past year.
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Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #6615 on: June 26, 2019, 11:17:09 PM »
CSP $60 statement credit after it posted, did a product change to CSR effective AF $90!

Amex Gold no offer after 6 times calling,  closed card. (Time to open another one for the bonus)
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Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6616 on: June 27, 2019, 12:46:47 PM »
capital one venture - just called and they offered a 1 time $95 credit to offset the annual fee. no mess no fuss.
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Offline qwerty123

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Re: Credit Card Retention Bonuses
« Reply #6617 on: June 27, 2019, 11:18:22 PM »
have the platinum for 3 months and they offerred me 30k mr after 4k spend. but told me will have to keep the card open for one year from today or else they will claw back. Will they really claw back if i cancel??
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Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #6618 on: June 30, 2019, 01:22:20 AM »
Quote from: farmbochur on May 31, 2019, 05:30:10 PM
Two offers on my BP

1) $150 statement credit
2) 5k MR + 25k MR for $10k spend within 90 days

Took offer 2
---------------------------------------------------------------

Two offers on HH Ascend

1) 10k HH for $2k
2) $50 statement credit for $1k spend within 90 days

Took offer 2
---------------------------------------------------------------

Two offers on Personal Plat

1) $300 statement for $4k spend within 90 days
2) 30k MR statement for $4k spend within 90 days

Took offer 2
---------------------------------------------------------------

Two offers on EDP

1) $50 for $2k spend within 90 days
2) 5k MR for $2k spend within 90 days

Took offer 2
---------------------------------------------------------------

One offer on Personal Gold

20k MR for $3k spend within 90 days

Took the offer
---------------------------------------------------------------

Two offers on ED non-Preferred

1) $50 for $2k spend within 90 days
2) 5k MR for $2k spend within 90 days

Took offer 2
---------------------------------------------------------------
Anyone else experiencing delays in receiving Amex retention bonuses? I've now hit all the thresholds but still no sign of the points in my account. (Hit the first spend threshold on Jun 12.)

I know terms likely say to allow 8-12.... but seems like other bonuses post within a few days.
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Offline shapsam

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Re: Credit Card Retention Bonuses
« Reply #6619 on: July 03, 2019, 06:37:14 PM »
Amex Marriott business card, 5k points plus 10k after $1k spend.
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