Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 932719 times)

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #6630 on: July 22, 2019, 01:01:03 AM »
has anyone cancelled/ downgraded the card after receiving retention bonus statement credit and gotten away with it?
Did they try taking the credit back?

Offline S209

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Re: Credit Card Retention Bonuses
« Reply #6631 on: July 22, 2019, 01:28:30 AM »
has anyone cancelled/ downgraded the card after receiving retention bonus statement credit and gotten away with it?
Did they try taking the credit back?
Sure. They say they will, but usually doesn’t happen.
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Offline cb234

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Re: Credit Card Retention Bonuses
« Reply #6632 on: July 23, 2019, 08:59:28 PM »
Amex biz platinum 30k plus additional 50k for 40k spend in 90 days

Offline cb234

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Re: Credit Card Retention Bonuses
« Reply #6633 on: July 23, 2019, 08:59:58 PM »
Citi prestige 20k for 4k spend each of the next three months

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6634 on: July 23, 2019, 11:22:09 PM »
Amex biz platinum 30k plus additional 50k for 40k spend in 90 days
Wow. Nice. How much spend do you put on it? I got 5k immediately plus 25k after $10k spend which I think is the standard offer now.

Offline as2

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Re: Credit Card Retention Bonuses
« Reply #6635 on: July 23, 2019, 11:31:49 PM »
Friend just got $500/50k offer for personal plat. He did a lot of spend (unsure of exact amount). Not sure what the spend req was for the offer.
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Offline cb234

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Re: Credit Card Retention Bonuses
« Reply #6636 on: July 31, 2019, 05:08:09 PM »
Wow. Nice. How much spend do you put on it? I got 5k immediately plus 25k after $10k spend which I think is the standard offer now.

I spent about $240k

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6637 on: July 31, 2019, 06:38:11 PM »

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #6638 on: August 02, 2019, 10:10:38 AM »
anyone get retention bonus for southwest cards (consumer priority or premier business)?

Offline CodeAdam10

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Re: Credit Card Retention Bonuses
« Reply #6639 on: August 02, 2019, 04:40:53 PM »
Question...would you guys call for a retention on a INK card if the account has 'shady' 5x transaction activity or best not to get unnecessary human eyes looking at the account?

Offline farmbochur

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Re: Credit Card Retention Bonuses
« Reply #6640 on: August 02, 2019, 05:12:39 PM »
Two offers on my BP

1) $150 statement credit
2) 5k MR + 25k MR for $10k spend within 90 days

Took offer 2
---------------------------------------------------------------

Two offers on HH Ascend

1) 10k HH for $2k
2) $50 statement credit for $1k spend within 90 days

Took offer 2
---------------------------------------------------------------

Two offers on Personal Plat

1) $300 statement for $4k spend within 90 days
2) 30k MR statement for $4k spend within 90 days

Took offer 2
---------------------------------------------------------------

Two offers on EDP

1) $50 for $2k spend within 90 days
2) 5k MR for $2k spend within 90 days

Took offer 2
---------------------------------------------------------------

One offer on Personal Gold

20k MR for $3k spend within 90 days

Took the offer
---------------------------------------------------------------

Two offers on ED non-Preferred

1) $50 for $2k spend within 90 days
2) 5k MR for $2k spend within 90 days

Took offer 2
---------------------------------------------------------------
Anyone else experiencing delays in receiving Amex retention bonuses? I've now hit all the thresholds but still no sign of the points in my account. (Hit the first spend threshold on Jun 12.)

I know terms likely say to allow 8-12.... but seems like other bonuses post within a few days.
Still nothing. Anyone else experiencing the same issue?
Risk is opportunity

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #6641 on: August 02, 2019, 05:34:24 PM »
I received the MR retention offer, not the MT retention offer yet.

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6642 on: August 02, 2019, 05:37:57 PM »
Still nothing. Anyone else experiencing the same issue?
What amount of spend did you do to get these offers, I did not get a single offer on any of 7 cards. I called a few times, first spoke to reps, then to retention, retention says do not see any offers on any of the cards, can they only give offers that are already in their system only?
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Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #6643 on: August 03, 2019, 10:12:01 PM »
What amount of spend did you do to get these offers, I did not get a single offer on any of 7 cards. I called a few times, first spoke to reps, then to retention, retention says do not see any offers on any of the cards, can they only give offers that are already in their system only?
Yes must be in the system and available to your account. AFAIK they can’t make them up.

Offline ludmila

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Re: Credit Card Retention Bonuses
« Reply #6644 on: August 04, 2019, 01:37:37 AM »
Yes must be in the system and available to your account. AFAIK they can’t make them up.
Thanks, not sure what triggers the bonuses and offers, I have not closed any cards in the last 7 years,  and do pretty heavy spend on the Amex cards, and no retention offers on any card.
I was the Best,still the Best, and will always be the Best.
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