Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1819804 times)

Offline coffeebean

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Re: Credit Card Retention Bonuses
« Reply #6820 on: December 15, 2019, 08:00:52 AM »
$35 credit on the CSP annual fee.... downgraded to freedom

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6821 on: December 15, 2019, 10:12:18 AM »
$35 credit on the CSP annual fee.... downgraded to freedom
Did you threaten to close card or just ask if they can offer u s/t to keep it open?

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #6822 on: December 15, 2019, 10:21:32 AM »
$35 credit on the CSP annual fee.... downgraded to freedom
I got $60

Offline coffeebean

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Re: Credit Card Retention Bonuses
« Reply #6823 on: December 15, 2019, 11:20:01 AM »
Did you threaten to close card or just ask if they can offer u s/t to keep it open?
Threaten to close

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6824 on: December 15, 2019, 04:32:57 PM »
Threaten to close
What happens if they actually listen and close card -and that's not what u want??

Offline confu

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Re: Credit Card Retention Bonuses
« Reply #6825 on: December 16, 2019, 01:20:11 PM »
What happens if they actually listen and close card -and that's not what u want??
They don't usually close without your consent, you can always say you are going to think it over. Helps to be honest....

Offline shloimele

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Re: Credit Card Retention Bonuses
« Reply #6826 on: December 16, 2019, 05:02:10 PM »
Amex everyday was offered 25k after 2k spend for upgrading to everyday preferred.

Offline Boruch Parnes

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Re: Credit Card Retention Bonuses
« Reply #6827 on: December 17, 2019, 12:28:26 PM »
Amex everyday cash never use it $50 statement credit for 2k spend   Business Dept wasnt helpful

Offline shragie1212

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Re: Credit Card Retention Bonuses
« Reply #6828 on: December 17, 2019, 02:55:25 PM »
How do I get to the citi retention dept? Every time I call the customer service they say I could either downgrade or cancel.

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6829 on: December 17, 2019, 05:47:39 PM »
Amex everyday cash never use it $50 statement credit for 2k spend   Business Dept wasnt helpful
What's the annual fee?

Offline Boruch Parnes

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Re: Credit Card Retention Bonuses
« Reply #6830 on: December 17, 2019, 06:14:43 PM »
What's the annual fee?
no annual fee

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6831 on: December 17, 2019, 08:23:15 PM »
no annual fee
Why on earth would they give u $50 if you don't put spend on it and there's no annual fee??

Offline Boruch Parnes

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Re: Credit Card Retention Bonuses
« Reply #6832 on: December 17, 2019, 08:37:11 PM »
Why on earth would they give u $50 if you don't put spend on it and there's no annual fee??
if you want you can call amex to ask them

Offline TBD

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Re: Credit Card Retention Bonuses
« Reply #6833 on: December 17, 2019, 08:50:00 PM »
Why on earth would they give u $50 if you don't put spend on it and there's no annual fee??
So they should another thing what to claw back

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6834 on: December 17, 2019, 08:50:24 PM »
if you want you can call amex to ask them
I will if they won't offer s/t at least as good as that to me ;)

Offline coffeebean

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Re: Credit Card Retention Bonuses
« Reply #6835 on: December 18, 2019, 07:38:20 AM »
What happens if they actually listen and close card -and that's not what u want??
Customer: Hey, the annual fee is way too much for me, I'm thinking about closing my card.
Chase Rep: Your card has been closed, thanks for calling Chase
Is that what you think is going to happen?

Offline ltttc

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Re: Credit Card Retention Bonuses
« Reply #6836 on: December 18, 2019, 08:24:28 AM »
Customer: Hey, the annual fee is way too much for me, I'm thinking about closing my card.
Chase Rep: Your card has been closed, thanks for calling Chase
Is that what you think is going to happen?
Perhaps it usually doesn't, but read upthread and you may be surprised to learn that it actually has happened that way to some.

Offline Muhammad

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Re: Credit Card Retention Bonuses
« Reply #6837 on: December 19, 2019, 01:45:30 PM »
What happens if they actually listen and close card -and that's not what u want??
tell them that you never asked for it to be closed and they’ll reopen it for you if that actually happens.

Offline Cappy

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Re: Credit Card Retention Bonuses
« Reply #6838 on: December 23, 2019, 08:08:54 PM »
Is it me or is Citi Retention just doesn’t care anymore about loyalty Retention? Did I miss something? Haven’t had an offer in years. Used to be easy. Also lots of spend on it.

🤔

Offline yoss6400

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Re: Credit Card Retention Bonuses
« Reply #6839 on: December 23, 2019, 08:15:51 PM »
Is it me or is Citi Retention just doesn’t care anymore about loyalty Retention? Did I miss something? Haven’t had an offer in years. Used to be easy. Also lots of spend on it.


They offered me.  If I spend 1k for 3 months they will fefund
"Credit Cards delaying arguments for 30 Days"