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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820940 times)

Offline dealvr

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Re: Credit Card Retention Bonuses
« Reply #600 on: May 06, 2012, 03:42:01 PM »
I just got my first fee from Amex for my spg card. Should I call them or can I just send them a message? Is there a chance they'll take the whole fee off?
Please let us know how it goes!
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Offline Platinum

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Re: Credit Card Retention Bonuses
« Reply #601 on: May 06, 2012, 06:18:46 PM »
I just got my first fee from Amex for my spg card. Should I call them or can I just send them a message? Is there a chance they'll take the whole fee off?

I just called for my spg business card and they gave me $35.00 credit.

Offline Mocha

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Re: Credit Card Retention Bonuses
« Reply #602 on: May 07, 2012, 07:51:34 AM »
Offered 3k AA miles after $500 from AA Amex + $50 statement credit after $500 spend for AA Visa

Offline gozalim

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Re: Credit Card Retention Bonuses
« Reply #603 on: May 07, 2012, 05:41:01 PM »
called chase UA card twice, no offer of retention bonus.

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #604 on: May 07, 2012, 08:34:38 PM »
called chase UA card twice, no offer of retention bonus.
did you speak to their loyalty dept?

Offline plainbachur

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Re: Credit Card Retention Bonuses
« Reply #605 on: May 08, 2012, 01:36:45 AM »
I am up for an anuall fee with my amex platnum anybody with any info or sucsess stories with amex plat?

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #606 on: May 08, 2012, 09:44:48 AM »
I am up for an anuall fee with my amex platnum anybody with any info or sucsess stories with amex plat?

Search and ye shall find:

My year is up and I called to cancel my amex plat to avoid the $450 fee. Even though I was very serious about canceling they offered me $400 or 50K MR to stay another year.
Took the 50K MR of course.

Amex platinum after 1st year. Was offered choice of $200 or 25,000 MR. I took the later.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #607 on: May 08, 2012, 11:49:12 AM »
Search and ye shall find:


@sprinbachur (and AJK): Please note, both those people spent quite a bit on their Plat throughout the year ($140k and $40k, respectively), if you didn't spend much, don't expect anything like that.
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #608 on: May 08, 2012, 11:52:51 AM »
Then I hope they offer me something similar ;)
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: Credit Card Retention Bonuses
« Reply #609 on: May 08, 2012, 12:53:33 PM »
@sprinbachur (and AJK): Please note, both those people spent quite a bit on their Plat throughout the year ($140k and $40k, respectively), if you didn't spend much, don't expect anything like that.
i have many types of amex cards do they only look at the plat or all my cards?

Offline LAXtraveler

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Re: Credit Card Retention Bonuses
« Reply #610 on: May 08, 2012, 01:20:58 PM »
Just got the $200 credit or 25,000 MR to avoid cancelling plat offer. Took the 25,000. Another year, plus still hadn't signed up for Global Entry yet, so I need to get going on that.

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Re: Credit Card Retention Bonuses
« Reply #611 on: May 08, 2012, 01:22:41 PM »
Just got the $200 credit or 25,000 MR to avoid cancelling plat offer. Took the 25,000. Another year, plus still hadn't signed up for Global Entry yet, so I need to get going on that.

Care to share how much spent on Plat?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: Credit Card Retention Bonuses
« Reply #612 on: May 08, 2012, 01:24:37 PM »
Anyone have any luck with a retention bonus fro the Cap One Venture card?

Offline LAXtraveler

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Re: Credit Card Retention Bonuses
« Reply #613 on: May 08, 2012, 01:25:17 PM »
Care to share how much spent on Plat?

Couldn't tell you. Hadn't used it for a few months  ;)

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Re: Credit Card Retention Bonuses
« Reply #614 on: May 08, 2012, 01:31:36 PM »
Couldn't tell you. Hadn't used it for a few months  ;)

What about ballpark? Are we talking $40+ like the others who got sizeable retentions?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: Credit Card Retention Bonuses
« Reply #615 on: May 08, 2012, 01:35:27 PM »
What about ballpark? Are we talking $40+ like the others who got sizeable retentions?

Doubtful.

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Re: Credit Card Retention Bonuses
« Reply #616 on: May 08, 2012, 08:44:37 PM »
So has anyone ever received any sort of retention bonus from Chase Sapphire Preferred card? I just spoke to 2 rep and both said no such thing exists, and my only option is to downgrade to a non-preferred sapphire card.
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Re: Credit Card Retention Bonuses
« Reply #617 on: May 08, 2012, 09:00:27 PM »
So has anyone ever received any sort of retention bonus from Chase Sapphire Preferred card? I just spoke to 2 rep and both said no such thing exists, and my only option is to downgrade to a non-preferred sapphire card.
same experience. im thinking of cancelling as opposed to downgrading to reduce my total credit line with chase, to avoid AA.

What do you guys think.

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Re: Credit Card Retention Bonuses
« Reply #618 on: May 08, 2012, 09:01:09 PM »
will they let you downgrade to a freedom? Always good to have another $1500 per quarter

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Re: Credit Card Retention Bonuses
« Reply #619 on: May 08, 2012, 09:27:18 PM »
same experience. im thinking of cancelling as opposed to downgrading to reduce my total credit line with chase, to avoid AA.

What do you guys think.
How large of a CL would you guess to cause an AA?
Is that combined between personal and business cards?
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