Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1839513 times)

Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #620 on: May 08, 2012, 11:38:58 PM »
Quote from: dealer on May 08, 2012, 01:24:37 PM
Anyone have any luck with a retention bonus fro the Cap One Venture card?

Was just going to post, no luck. And they weren't nice about it either, like, making it sound like I'm greedy for asking.

Quote from: AJK on May 08, 2012, 01:31:36 PM
What about ballpark? Are we talking $40k+ like the others who got sizeable retentions?

FTFY :P
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #621 on: May 09, 2012, 07:57:30 AM »
Annual fee on old Chase United card just came up for $60 with a $36.46 automatic refund. I called to cancel as I don't really need the card and anyway want to cut down my credit line. They offered me a full refund of $60, I now have posted on the account a $36.46 refund plus a $60 refund. I'm probably going to cancel the card anyway but hey thanks chase for the extra $36!
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Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #622 on: May 09, 2012, 09:30:35 AM »
Quote from: rd on May 09, 2012, 07:57:30 AM
Annual fee on old Chase United card just came up for $60 with a $36.46 automatic refund. I called to cancel as I don't really need the card and anyway want to cut down my credit line. They offered me a full refund of $60, I now have posted on the account a $36.46 refund plus a $60 refund. I'm probably going to cancel the card anyway but hey thanks chase for the extra $36!
if its an ald card you may not wanna close it. Closing your older lines of credit can drop your score.
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #623 on: May 09, 2012, 12:24:36 PM »
It's not that old I just meant to differentiate between mine and the current card.
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Offline jj1000

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Re: Credit Card Retention Bonuses
« Reply #624 on: May 09, 2012, 01:48:38 PM »
Quote from: aryeh1 on May 08, 2012, 09:00:27 PM
same experience. im thinking of cancelling as opposed to downgrading to reduce my total credit line with chase, to avoid AA.

What do you guys think.
I suppose it depends how big your current credit line is. I transferred all my credit to a new card I was turned down for and then reconsideration opened it because of the credit transfer. They had to leave a 5k minimum on the sapphire card. Now I will just close it so I have less cards...
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Offline Devorah

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Re: Credit Card Retention Bonuses
« Reply #625 on: May 09, 2012, 03:32:49 PM »
Quote from: rd on May 09, 2012, 07:57:30 AM
Annual fee on old Chase United card just came up for $60 with a $36.46 automatic refund. I called to cancel as I don't really need the card and anyway want to cut down my credit line. They offered me a full refund of $60, I now have posted on the account a $36.46 refund plus a $60 refund. I'm probably going to cancel the card anyway but hey thanks chase for the extra $36!
Why did you get an automatic refund?
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #626 on: May 09, 2012, 03:39:18 PM »
Quote from: Devorah on May 09, 2012, 03:32:49 PM
Why did you get an automatic refund?

I have no idea.
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Offline Thingywingy

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Re: Credit Card Retention Bonuses
« Reply #627 on: May 10, 2012, 12:25:59 AM »
Quote from: beny on March 01, 2012, 10:01:21 PM
My recent experience with retention bonus':

Citi AA Master card: got the annual fee refunded, plus 2 miles per dollar for 16 months if I spend at least 750 that month.

Chase united: annual fee refund

Chase Continental: $100 statement credit (annual fee was only $85)

Amex premier gold: either $100 refund (out of $175) or 15,000 MR points. I took the latter.

weird thing is that on the SPG personnel card - where I do most of my spending, they offered me nothing. so I just closed.

My question is, does the thing with Chase - about moving credit from old cards to help get new ones approved, work for amex as well?
Anyone else tried to get refund on Chase United recently?
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Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #628 on: May 10, 2012, 02:30:37 PM »
Is there any specific department to call to get a retantion for my co card or just call the reg.# and say i wanna cancel?
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Offline jj1000

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Re: Credit Card Retention Bonuses
« Reply #629 on: May 10, 2012, 02:33:37 PM »
Quote from: zlt123 on May 10, 2012, 02:30:37 PM
Is there any specific department to call to get a retantion for my co card or just call the reg.# and say i wanna cancel?
Just the number on the back of your card. And have a good shpiel ready. Not gaining from the benefits so you are thinking of cancelling unless...
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Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #630 on: May 10, 2012, 02:33:58 PM »
Quote from: zlt123 on May 10, 2012, 02:30:37 PM
Is there any specific department to call to get a retantion for my co card or just call the reg.# and say i wanna cancel?

As a general rule for retention, I never say "I wanna cancel", so they shouldn't just cancel me (some companies do that...), instead say "I am considering cancelling this card", meaning if they want to shut you down they have to get your approval.
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Offline jj1000

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Re: Credit Card Retention Bonuses
« Reply #631 on: May 10, 2012, 02:37:10 PM »
Quote from: AsherO on May 10, 2012, 02:33:58 PM
As a general rule for retention, I never say "I wanna cancel", so they shouldn't just cancel me (some companies do that...), instead say "I am considering cancelling this card", meaning if they want to shut you down they have to get your approval.
Quote from: jj1000 on May 10, 2012, 02:33:37 PM
Just the number on the back of your card. And have a good shpiel ready. Not gaining from the benefits so you are thinking of cancelling unless...
  ;D
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Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #632 on: May 10, 2012, 02:45:28 PM »
The peoblam is that i have also the united explorer so i afraid they gonne say so ahead you anyway have another united explorer cuz the co op converted in UME
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Offline zlt123

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Re: Credit Card Retention Bonuses
« Reply #633 on: May 10, 2012, 04:55:03 PM »
Quote from: zlt123 on May 10, 2012, 02:45:28 PM
The peoblam is that i have also the united explorer so i afraid they gonne say so ahead you anyway have another united explorer cuz the co op converted in UME
Did anyone had that problam
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Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #634 on: May 10, 2012, 08:28:28 PM »
Quote from: zlt123 on May 10, 2012, 04:55:03 PM
Did anyone had that problam
do not mean to be a spell check but you did not fix how you spelled problem in your second post if that is why you reposted.

No they do not say that.
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Offline bubbles

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Credit Card Retention Bonuses
« Reply #635 on: May 10, 2012, 09:44:04 PM »
Quote from: Fan of Dan on May 10, 2012, 08:28:28 PM
do not mean to be a spell check but you did not fix how you spelled problem in your second post if that is why you reposted.

He got closer ;D
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Offline mannypower

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Re: Credit Card Retention Bonuses
« Reply #636 on: May 13, 2012, 03:37:57 PM »
i just called amex twice about my spg which i just got the annual fee. and they told me theres nothing they can do to help me. should i just keep calling or try a different method?
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Offline Cholentfresser

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Re: Credit Card Retention Bonuses
« Reply #637 on: May 13, 2012, 05:53:25 PM »
The annual fee popped up on my United Mileage Plus card. I called, and they said they can give me 5000 miles. I asked how long it takes for them to post, she said she'll put them on the account now, but it won't post to my united account till the end of the next billing date. I took it.
My question is, I have the United club card, so if I downgrade the card now, to get back my annual fee, will the miles post to my united account because i have another united card? anyone have experience with this?
thanx.
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Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #638 on: May 13, 2012, 08:11:38 PM »
it wont post if u close as its a card to card basis and the two have nothing to do with eachother
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Re: Credit Card Retention Bonuses
« Reply #639 on: May 14, 2012, 12:00:50 PM »
Quote from: AsherO on May 08, 2012, 11:38:58 PM
Was just going to post, no luck. And they weren't nice about it either, like, making it sound like I'm greedy for asking.

FTFY :P

I got 2500 from Chase Sapphire
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