Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1821091 times)

Online shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 2289
  • Total likes: 135
  • DansDeals.com Hat Tips 6
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6960 on: May 13, 2020, 04:12:21 PM »
Amex Platinum Card  , 30k MR Points. no spending

got same and took it, $200 ubereats, $100 saks, $120 cell, $200 travel, maybe another $200 in travel in august per doc,
those worth more than $300 to me, plus the 30k.

Offline Yard sale

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2018
  • Posts: 900
  • Total likes: 471
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6961 on: May 13, 2020, 08:02:26 PM »
Gold card. Offered 10k MR no spend or $75 credit with spend.

Offline S209

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2016
  • Posts: 7469
  • Total likes: 3930
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
    • Gowns By Shevy
  • Location: Lakewood
  • Programs: Marriott Gold, Star Alliance Gold, Hyatt Explorist, Hertz PC, National EE, Rock Royalty Wild Card, Wyndham Diamond, MLife Gold, Caesars Diamond, Hilton Diamond, Uber VIP, IHG Platinum Elite, ANA Platinum, DDF Lifetime Prez Platinum Elite, AmEx Platinum
Re: Credit Card Retention Bonuses
« Reply #6962 on: May 13, 2020, 08:15:22 PM »
got same and took it, $200 ubereats, $100 saks, $120 cell, $200 travel, maybe another $200 in travel in august per doc,
those worth more than $300 to me, plus the 30k.
I got that in February but needed to spend 4K. Agreed the Uber and Saks really make it tempting but the travel credit is worth much less these days. I took it, but wasn’t confident.

Now I got the news about the cell and streaming, and I’m much happier with my decision.
Quote from: YitzyS
Quotes in a signature is annoying, as it comes across as an independent post.

Offline S209

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2016
  • Posts: 7469
  • Total likes: 3930
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
    • Gowns By Shevy
  • Location: Lakewood
  • Programs: Marriott Gold, Star Alliance Gold, Hyatt Explorist, Hertz PC, National EE, Rock Royalty Wild Card, Wyndham Diamond, MLife Gold, Caesars Diamond, Hilton Diamond, Uber VIP, IHG Platinum Elite, ANA Platinum, DDF Lifetime Prez Platinum Elite, AmEx Platinum
Re: Credit Card Retention Bonuses
« Reply #6963 on: May 13, 2020, 08:16:00 PM »
Gold card. Offered 10k MR no spend or $75 credit with spend.
Glad they made the decision even easier for you!
Quote from: YitzyS
Quotes in a signature is annoying, as it comes across as an independent post.

Offline Yard sale

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2018
  • Posts: 900
  • Total likes: 471
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6964 on: May 13, 2020, 11:39:37 PM »
Glad they made the decision even easier for you!

Wonder how many take option B

Offline confu

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2016
  • Posts: 266
  • Total likes: 9
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6965 on: May 14, 2020, 12:43:30 PM »
Amex Bonvoy Biz: 10k upfront and 20k after 6k spend in 90 days

Offline a good yeshiva bachur

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2015
  • Posts: 2676
  • Total likes: 124
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6966 on: May 14, 2020, 12:44:04 PM »
Amex Bonvoy Biz: 10k upfront and 20k after 6k spend in 90 days
you just called now?

Offline confu

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2016
  • Posts: 266
  • Total likes: 9
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6967 on: May 14, 2020, 12:45:39 PM »

Offline ruru1000

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Mar 2011
  • Posts: 309
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6968 on: May 14, 2020, 04:49:53 PM »
Amex Gold - offered me 20k points or $150 with $1,500 spend. Been a member since 2011

Offline a good yeshiva bachur

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2015
  • Posts: 2676
  • Total likes: 124
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6969 on: May 14, 2020, 05:07:42 PM »
For all those who’s Amex business cards renewed before the May 1st credits
https://forums.dansdeals.com/index.php?topic=116152.msg2252263#msg2252263

Offline ari3

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2016
  • Posts: 1353
  • Total likes: 532
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new jersey
Re: Credit Card Retention Bonuses
« Reply #6970 on: May 19, 2020, 06:52:00 PM »
Amex Bonvoy Biz: 10k upfront and 20k after 6k spend in 90 days
I called last week during off hours about my Amex bonvoy biz because the AF was charged and was told there is a retention offer for my card but I need to call back during hours because that department is closed. Called today and was offered nothing, not even the $50 credit :(

Offline Boruch Parnes

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jan 2019
  • Posts: 662
  • Total likes: 76
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Brooklyn
Re: Credit Card Retention Bonuses
« Reply #6971 on: May 19, 2020, 07:00:14 PM »
I called last week during off hours about my Amex bonvoy biz because the AF was charged and was told there is a retention offer for my card but I need to call back during hours because that department is closed. Called today and was offered nothing, not even the $50 credit :(
#HUCA

Offline leaf

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Feb 2015
  • Posts: 473
  • Total likes: 4
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6972 on: May 19, 2020, 07:39:10 PM »
Any recent data on UA Explorer Biz card waiving AF or retention offers?

Offline ari3

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2016
  • Posts: 1353
  • Total likes: 532
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new jersey
Re: Credit Card Retention Bonuses
« Reply #6973 on: May 19, 2020, 09:27:30 PM »
#HUCA
It was due today so I cancelled. you think I can still call?

Offline a good yeshiva bachur

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2015
  • Posts: 2676
  • Total likes: 124
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6974 on: May 19, 2020, 10:29:04 PM »
It was due today so I cancelled. you think I can still call?
yes, you always have 30 days with Amex (besides you should be getting a $50 credit if your AF is Due today....

Offline ari3

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2016
  • Posts: 1353
  • Total likes: 532
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new jersey
Re: Credit Card Retention Bonuses
« Reply #6975 on: May 19, 2020, 11:22:29 PM »
yes, you always have 30 days with Amex (besides you should be getting a $50 credit if your AF is Due today....
the AF billed on 4/24 the payment was due today

Offline a good yeshiva bachur

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2015
  • Posts: 2676
  • Total likes: 124
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6976 on: May 20, 2020, 01:29:51 AM »
the AF billed on 4/24 the payment was due today
so call and ask for a supervisor (it worked for me)

Offline normathej

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1024
  • Total likes: 67
  • DansDeals.com Hat Tips 14
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6977 on: May 20, 2020, 12:19:52 PM »
Any hope if I'm under 13 months since the last retention offer (Amex Bonvoy Brilliant) and my annual fee is due? 
Find this frustrating because without an offer, I don't want to keep the card, but without waiting 13 months, I'll be locked in to paying the AF...

Offline Davidthebest

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 10330
  • Total likes: 632
  • DansDeals.com Hat Tips 2110
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6978 on: May 20, 2020, 12:56:35 PM »
Any hope if I'm under 13 months since the last retention offer (Amex Bonvoy Brilliant) and my annual fee is due? 
Find this frustrating because without an offer, I don't want to keep the card, but without waiting 13 months, I'll be locked in to paying the AF...
Yes hope indeed.

Offline normathej

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1024
  • Total likes: 67
  • DansDeals.com Hat Tips 14
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6979 on: May 20, 2020, 01:15:15 PM »
Yes hope indeed.

What kind of hope?  And why do they have an incentive to make me a retention offer if I already paid the fee?