Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1042533 times)

Offline Naftuli19

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2018
  • Posts: 2150
  • Total likes: 243
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Not in Quarantine
  • Programs: I wish all...
Re: Credit Card Retention Bonuses
« Reply #6990 on: May 20, 2020, 05:13:18 PM »
Never had success with chase. Which cards?
Marriott Business and personal
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline Davidthebest

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 9717
  • Total likes: 535
  • DansDeals.com Hat Tips 1390
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6991 on: May 20, 2020, 05:18:31 PM »
Marriott Business and personal

Did you mention anything about the covid 19 situation?

Amex is not willing to waive it.

Offline Naftuli19

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2018
  • Posts: 2150
  • Total likes: 243
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Not in Quarantine
  • Programs: I wish all...
Re: Credit Card Retention Bonuses
« Reply #6992 on: May 20, 2020, 06:51:02 PM »
Did you mention anything about the covid 19 situation?

Amex is not willing to waive it.
Nope just ask if she can waive it and she said sure lemme check.... badda boom badda bang
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline Naftuli19

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2018
  • Posts: 2150
  • Total likes: 243
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Not in Quarantine
  • Programs: I wish all...
Re: Credit Card Retention Bonuses
« Reply #6993 on: May 20, 2020, 06:51:47 PM »
Did you mention anything about the covid 19 situation?

Amex is not willing to waive it.
Amex didn't want to either but i got them to cancel and get it refunded even tho it was after 30 days
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline Aps

  • Dansdeals Gold Elite
  • ***
  • Join Date: Nov 2013
  • Posts: 170
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: Credit Card Retention Bonuses
« Reply #6994 on: May 22, 2020, 12:53:45 AM »
yes, you always have 30 days with Amex (besides you should be getting a $50 credit if your AF is Due today....

Is this true with all amex cards? i tried calling about my amex gold card within 30 days and they told me i couldnt reopen it?

Offline nirc

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Nov 2014
  • Posts: 460
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Credit Card Retention Bonuses
« Reply #6995 on: May 27, 2020, 06:01:02 PM »
DP:

Citi Platinum Select $99 statement credit after spending $99 in 1 month.

Offline m65

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2012
  • Posts: 942
  • Total likes: 92
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: israel
Re: Credit Card Retention Bonuses
« Reply #6996 on: June 01, 2020, 04:03:48 PM »
Seems like Chase is very easy to get the AF waived just got 2 cards waived and it took 60 sec... amex a bit harder
i tried a few times with sapphire preferred a few times with no luck

Offline Naftuli19

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2018
  • Posts: 2150
  • Total likes: 243
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Not in Quarantine
  • Programs: I wish all...
Re: Credit Card Retention Bonuses
« Reply #6997 on: June 01, 2020, 05:06:21 PM »
i tried a few times with sapphire preferred a few times with no luck
Both mine were Marriott cards
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline chevron

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1959
  • Total likes: 252
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #6998 on: June 01, 2020, 11:56:09 PM »
American Express wouldn't give me anything for the business platinum so I close the card I was wondering if I should try calling back and see if they would give me of attention or wave the fee for reopening it as it's been less than 90 days?

I'm going to try my other cards

Offline Joel2

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2018
  • Posts: 2377
  • Total likes: 308
  • DansDeals.com Hat Tips 37
    • View Profile
  • Location: NYC
  • Programs: Hilton Diamond, Wyndham Diamond, Hyatt Explorist, Marriott Gold, IHG Platinum, National EE, Hertz PC
Re: Credit Card Retention Bonuses
« Reply #6999 on: June 02, 2020, 08:23:06 AM »
Arrival+ no downgrade option or offer. Closed account

Offline tzifanya54

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jan 2012
  • Posts: 5475
  • Total likes: 124
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7000 on: June 02, 2020, 09:28:35 AM »
Arrival+ no downgrade option or offer. Closed account
Seems to be a new thing with them. It used to be a given that it would be an option.

Offline normathej

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2014
  • Posts: 685
  • Total likes: 39
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7001 on: June 02, 2020, 10:26:08 AM »
Anybody get anything on the Bonvoy Brilliant?

Offline ROYA

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2017
  • Posts: 111
  • Total likes: 18
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7002 on: June 02, 2020, 12:40:41 PM »
Seems like Chase is very easy to get the AF waived just got 2 cards waived and it took 60 sec... amex a bit harder
Just tried via SM for both me and DW. Both got similar response. See below.

Thank you for contacting Chase regarding your account. It  will be my pleasure to take a look at your account.  Your credit card comes with an annual fee of $95. This fee ensures you receive all the benefits that come with your  card and is non-refundable as long as your account is  open. Please see your Cardmember Agreement for details.  We value your business and want to make sure you have the  card that best fits your needs. We offer a variety of  cards that do not come with an annual fee. If you'd like  to learn more, visit creditcards.chase.com.  You can also send us a secure message at chase.com to  discuss your options.  We appreciate your business and thank you for choosing  Chase. If you have any other questions or concerns, you  can call the number below or send us a secure message.  Thank you,

Should try to call or wasting my time? Can always downgrade but figured can get another year..

Offline Joel2

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2018
  • Posts: 2377
  • Total likes: 308
  • DansDeals.com Hat Tips 37
    • View Profile
  • Location: NYC
  • Programs: Hilton Diamond, Wyndham Diamond, Hyatt Explorist, Marriott Gold, IHG Platinum, National EE, Hertz PC
Re: Credit Card Retention Bonuses
« Reply #7003 on: June 02, 2020, 12:42:41 PM »
Seems to be a new thing with them. It used to be a given that it would be an option.
Yes didn't find any recent DP of a option to downgrade  :(

Offline Joel2

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2018
  • Posts: 2377
  • Total likes: 308
  • DansDeals.com Hat Tips 37
    • View Profile
  • Location: NYC
  • Programs: Hilton Diamond, Wyndham Diamond, Hyatt Explorist, Marriott Gold, IHG Platinum, National EE, Hertz PC
Re: Credit Card Retention Bonuses
« Reply #7004 on: June 02, 2020, 12:43:57 PM »
Just tried via SM for both me and DW. Both got similar response. See below.

Thank you for contacting Chase regarding your account. It  will be my pleasure to take a look at your account.  Your credit card comes with an annual fee of $95. This fee ensures you receive all the benefits that come with your  card and is non-refundable as long as your account is  open. Please see your Cardmember Agreement for details.  We value your business and want to make sure you have the  card that best fits your needs. We offer a variety of  cards that do not come with an annual fee. If you'd like  to learn more, visit creditcards.chase.com.  You can also send us a secure message at chase.com to  discuss your options.  We appreciate your business and thank you for choosing  Chase. If you have any other questions or concerns, you  can call the number below or send us a secure message.  Thank you,

Should try to call or wasting my time? Can always downgrade but figured can get another year..
calling is always better never via sm