Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1819759 times)

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7000 on: June 02, 2020, 10:26:08 AM »
Anybody get anything on the Bonvoy Brilliant?

Offline ROYA

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Re: Credit Card Retention Bonuses
« Reply #7001 on: June 02, 2020, 12:40:41 PM »
Seems like Chase is very easy to get the AF waived just got 2 cards waived and it took 60 sec... amex a bit harder
Just tried via SM for both me and DW. Both got similar response. See below.

Thank you for contacting Chase regarding your account. It  will be my pleasure to take a look at your account.  Your credit card comes with an annual fee of $95. This fee ensures you receive all the benefits that come with your  card and is non-refundable as long as your account is  open. Please see your Cardmember Agreement for details.  We value your business and want to make sure you have the  card that best fits your needs. We offer a variety of  cards that do not come with an annual fee. If you'd like  to learn more, visit creditcards.chase.com.  You can also send us a secure message at chase.com to  discuss your options.  We appreciate your business and thank you for choosing  Chase. If you have any other questions or concerns, you  can call the number below or send us a secure message.  Thank you,

Should try to call or wasting my time? Can always downgrade but figured can get another year..

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7002 on: June 02, 2020, 12:42:41 PM »
Seems to be a new thing with them. It used to be a given that it would be an option.
Yes didn't find any recent DP of a option to downgrade  :(

Offline Joel

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Re: Credit Card Retention Bonuses
« Reply #7003 on: June 02, 2020, 12:43:57 PM »
Just tried via SM for both me and DW. Both got similar response. See below.

Thank you for contacting Chase regarding your account. It  will be my pleasure to take a look at your account.  Your credit card comes with an annual fee of $95. This fee ensures you receive all the benefits that come with your  card and is non-refundable as long as your account is  open. Please see your Cardmember Agreement for details.  We value your business and want to make sure you have the  card that best fits your needs. We offer a variety of  cards that do not come with an annual fee. If you'd like  to learn more, visit creditcards.chase.com.  You can also send us a secure message at chase.com to  discuss your options.  We appreciate your business and thank you for choosing  Chase. If you have any other questions or concerns, you  can call the number below or send us a secure message.  Thank you,

Should try to call or wasting my time? Can always downgrade but figured can get another year..
calling is always better never via sm

Offline ROYA

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Re: Credit Card Retention Bonuses
« Reply #7004 on: June 03, 2020, 02:52:07 PM »
Called twice. They just said there is no offers for my account. Had to downgrade. Gonna try for DW, maybe she has better luck :)
Nope just ask if she can waive it and she said sure lemme check.... badda boom badda bang
Guess they like you better

Offline beirush228

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Re: Credit Card Retention Bonuses
« Reply #7005 on: June 09, 2020, 01:05:16 PM »
06/10/2020.

Amex Gold. $75 for $750 Spend or 10,000 MR points no Spend. Took the 10,000.

Amex Platinum Business: Back in March - $100 Statement credit.. Glad I didn't cancel with Dell credits..

Offline flyingace

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Re: Credit Card Retention Bonuses
« Reply #7006 on: June 10, 2020, 11:59:27 PM »
Amex Gold - offered me 20k points or $150 with $1,500 spend. Been a member since 2011
I got the 150 with 1500 offer. No mention of points.

Offline ari3

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Re: Credit Card Retention Bonuses
« Reply #7007 on: June 11, 2020, 02:58:11 PM »
got 30K points on my amex gold without any spend. did have to agree to keep the account open for 12 months. Have the card for a while and spend a few thousand dollars a month on it

Offline flyingace

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Re: Credit Card Retention Bonuses
« Reply #7008 on: June 12, 2020, 03:08:30 PM »
got 30K points on my amex gold without any spend. did have to agree to keep the account open for 12 months. Have the card for a while and spend a few thousand dollars a month on it
Wow!

Offline JamesIV

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Re: Credit Card Retention Bonuses
« Reply #7009 on: June 21, 2020, 03:58:38 PM »
Got 15k on everyday preferred and 15k on Hilton surpass with no spend required.
I called about a week apart.
I spend a decent amount on each.
No luck with the Bonvoy business though

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7010 on: June 22, 2020, 04:10:11 PM »
Nothing on my Marriott personal although it passed by almost 14 months since the last annual feel was charged

Offline yelped

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Re: Credit Card Retention Bonuses
« Reply #7011 on: June 22, 2020, 05:37:56 PM »
Nothing on my Marriott personal although it passed by almost 14 months since the last annual feel was charged
How long since the last retention offer? That's what counts.

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7012 on: June 22, 2020, 06:57:24 PM »
Any chance to get the capital one savor card $95 fee waived?

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #7013 on: June 22, 2020, 09:18:34 PM »
Any chance to get the capital one savor card $95 fee waived?
Very easy with capital one. Just call and ask.

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7014 on: June 22, 2020, 09:20:48 PM »
Any offers on Capital One Venture card?

My first $95 fee just came down, and don't want to lose the ability to use my 100k points.

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7015 on: June 22, 2020, 10:27:38 PM »
Very easy with capital one. Just call and ask.
Threaten to cancel or just simply ask if they can please waive it?

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #7016 on: June 23, 2020, 12:08:04 AM »
Threaten to cancel or just simply ask if they can please waive it?
Usually just asking does the trick.

Offline Essen est zich

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Re: Credit Card Retention Bonuses
« Reply #7017 on: June 24, 2020, 10:38:24 AM »
Anything for the Barclays arrival plus? I have called at least 10 times.
Shloffen Shloft Zich

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7018 on: June 24, 2020, 12:39:13 PM »
Usually just asking does the trick.
Wow that was really easy! Thank you so much. I simply just asked if they can waive it and he said yes. They're giving me a one time credit of $95 for it. Wonder if I'll be able to do it again next year.

Offline tzifanya54

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Re: Credit Card Retention Bonuses
« Reply #7019 on: June 24, 2020, 07:14:21 PM »
Wow that was really easy! Thank you so much. I simply just asked if they can waive it and he said yes. They're giving me a one time credit of $95 for it. Wonder if I'll be able to do it again next year.
Should be able to. I haven't been turned down yet... several different cards over several years.