Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1879397 times)

Online Joel

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Re: Credit Card Retention Bonuses
« Reply #7020 on: June 28, 2020, 07:43:17 AM »
Amex Green 12.5k no spend. AF is grandfathered $95

Offline israel11219

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Re: Credit Card Retention Bonuses
« Reply #7021 on: July 01, 2020, 10:13:02 PM »
do M&M still waive AF by SMing?

Offline shmebeble

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Re: Credit Card Retention Bonuses
« Reply #7022 on: July 03, 2020, 01:15:09 PM »
20k gold no spend. Just need 12 month open. Was 13 months since last offer (20k with $3k spend/3 months)

Offline 159dallas

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Re: Credit Card Retention Bonuses
« Reply #7023 on: July 07, 2020, 04:36:53 PM »
Anything on ink buisness?

Offline nirc

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Re: Credit Card Retention Bonuses
« Reply #7024 on: July 10, 2020, 04:25:40 PM »
Very easy with capital one. Just call and ask.
Wow that was really easy! Thank you so much. I simply just asked if they can waive it and he said yes. They're giving me a one time credit of $95 for it. Wonder if I'll be able to do it again next year.

did you guys call the regular 800 number on back of card or have a different one to use?

Offline Mootkim

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Re: Credit Card Retention Bonuses
« Reply #7025 on: July 12, 2020, 08:14:08 AM »
did you guys call the regular 800 number on back of card or have a different one to use?
It was the number on my card.

Offline Mo2

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Re: Credit Card Retention Bonuses
« Reply #7026 on: July 12, 2020, 09:37:25 PM »
Anything for the Barclays arrival plus? I have called at least 10 times.
same here. No luck with Barclays
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

Offline Mo2

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Re: Credit Card Retention Bonuses
« Reply #7027 on: July 12, 2020, 09:44:28 PM »
I paid the AF on the Amex Biz Plat in January.
Called and complained that I missed out on the $200 coronavirus credit and they offered me a $250 goodwill credit
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

Offline dmoney

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Re: Credit Card Retention Bonuses
« Reply #7028 on: July 13, 2020, 03:25:50 PM »
what's the 200 cv credit? I paid my AF last november I think. Wonder if they'll work with me or if it's too late...

Offline israshot

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Re: Credit Card Retention Bonuses
« Reply #7029 on: July 13, 2020, 08:15:45 PM »
M&M Barclays $89 statement credit
Citi AA Biz Plat, $99 credit after $1000 spend in 3 months.

Offline Mo2

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Re: Credit Card Retention Bonuses
« Reply #7030 on: July 13, 2020, 11:29:58 PM »
M&M Barclays $89 statement credit
Citi AA Biz Plat, $99 credit after $1000 spend in 3 months.
nice!
You just asked and they offered? Mentioned anything specific?  Called or messaged?
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

Offline Mo2

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Re: Credit Card Retention Bonuses
« Reply #7031 on: July 13, 2020, 11:33:41 PM »
what's the 200 cv credit? I paid my AF last november I think. Wonder if they'll work with me or if it's too late...
whoever's had their AF post around the time CV hit got a $200 discount on their AF.
https://www.dansdeals.com/credit-cards/amex-giving-business-platinum-cardholders-200-statement-credit-upon-renewal/
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

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Re: Credit Card Retention Bonuses
« Reply #7032 on: July 14, 2020, 06:46:19 AM »
nice!
You just asked and they offered? Mentioned anything specific?  Called or messaged?
I called for both.

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Re: Credit Card Retention Bonuses
« Reply #7033 on: July 14, 2020, 12:28:47 PM »
I called for both.
Wasn't so lucky.
I got the this both by call and message: "In order to provide you with the great rewards and benefits on your account, a fee is assessed in the amount of $89.00 each year. and there is no free card to downgrade to.

I still had points on my account and an open CC dispute so I just paid the AF (with points)
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

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Re: Credit Card Retention Bonuses
« Reply #7034 on: July 14, 2020, 01:20:57 PM »

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Re: Credit Card Retention Bonuses
« Reply #7035 on: July 19, 2020, 06:39:55 PM »
Anything on Chase ink business preferred card?

Offline simplicity

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Re: Credit Card Retention Bonuses
« Reply #7036 on: July 19, 2020, 08:13:26 PM »
Anything on Chase ink business preferred card?
you can always downgrade to ink cash if nothing works out

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Re: Credit Card Retention Bonuses
« Reply #7037 on: July 19, 2020, 08:28:48 PM »
you can always downgrade to ink cash if nothing works out

Thanks, but needed preferred for UR redemption

Offline yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7038 on: July 20, 2020, 12:27:21 AM »
Hello____,

Thank you for contacting us about a statement credit
(retention offer) for keeping the Marriott Bonvoy
Boundless™ credit card account.

___, let us share that while we are able to handle
most inquiries received via email, some must be handled by
specific teams via telephone. This helps us provide you
with customized solutions and better service. Hence,
you'll need to call us at the number on the back of your
credit card or 1-800-436-7927 to inquire about a retention
offer.

We appreciate your business and thank you for being a
Chase customer.

Thank you,

Navin
Chase Email Servicing
1-800-436-7927
Small people talk about other people.
Average people talk about things
BIG PEOPLE TALK ABOUT IDEAS.

Offline yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7039 on: July 20, 2020, 02:14:26 PM »
Hello____,

Thank you for contacting us about a statement credit
(retention offer) for keeping the Marriott Bonvoy
Boundless™ credit card account.

___, let us share that while we are able to handle
most inquiries received via email, some must be handled by
specific teams via telephone. This helps us provide you
with customized solutions and better service. Hence,
you'll need to call us at the number on the back of your
credit card or 1-800-436-7927 to inquire about a retention
offer.

We appreciate your business and thank you for being a
Chase customer.

Thank you,

Navin
Chase Email Servicing
1-800-436-7927
$100 statement credit, $5 more than the AF
Small people talk about other people.
Average people talk about things
BIG PEOPLE TALK ABOUT IDEAS.