Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1068830 times)

Offline CRACKERJACK

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Re: Credit Card Retention Bonuses
« Reply #7080 on: September 06, 2020, 04:53:43 PM »
anybody have any luck with the chase ihg if you did not use the anniversary night?

Online Cls2020

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Re: Credit Card Retention Bonuses
« Reply #7081 on: September 07, 2020, 11:37:56 AM »
Just called Amex about my Gold AF, and was told that they "no longer do anything for annual fees," from a company standpoint. I really highly doubt that is true, but that is what I was told.

Online Cat18

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Re: Credit Card Retention Bonuses
« Reply #7082 on: September 07, 2020, 05:30:04 PM »
It’s considered a closure according to Citi. You won’t get the bonus if it’s not 24 months since product change.

just chatted with citi and they claim that a product change (from premier to rewards+) is NOT considered an account closure.

can anyone confirm above statement as regards to getting another SUB??

Offline confu

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Re: Credit Card Retention Bonuses
« Reply #7083 on: September 09, 2020, 12:59:20 PM »
BRG old version
10k MR no spend.
Got retention less than a year ago.(11.5 months)

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7084 on: September 15, 2020, 08:34:23 PM »
So my last bonus was on August 13. 2019. Now its been over 13 months and nothing to offer.
Still a chance I should get something?

Offline bmw

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Re: Credit Card Retention Bonuses
« Reply #7085 on: September 22, 2020, 12:48:15 PM »
30k mr no spend for keeping personal platinum open

Online Cat18

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Re: Credit Card Retention Bonuses
« Reply #7086 on: September 25, 2020, 10:20:42 AM »
citi premier - offered 1000 TY points with NO spend via main customer service.

anyone have retention dept phone number?

« Last Edit: September 25, 2020, 10:26:32 AM by Cat18 »

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7087 on: September 25, 2020, 12:56:56 PM »
citi premier - offered 1000 TY points with NO spend via main customer service.

anyone have retention dept phone number?

any trick to getting this? Tried 3 times and they keep saying I have no offers available. I think it's b/c the 37 day period has already expired for me so Citi knows I'm locked in effectively.

Offline EliJelly

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Re: Credit Card Retention Bonuses
« Reply #7088 on: September 25, 2020, 01:07:50 PM »
Worth trying to ask for retention bonus for Amex bonvoy card with almost zero usage the entire year, after SPG devaluation?
I'm keeping it open for the free night.

Online yungermanchik

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Re: Credit Card Retention Bonuses
« Reply #7089 on: September 25, 2020, 01:17:24 PM »
Hello____,

Thank you for contacting us about a statement credit
(retention offer) for keeping the Marriott Bonvoy
Boundless™ credit card account.

___, let us share that while we are able to handle
most inquiries received via email, some must be handled by
specific teams via telephone. This helps us provide you
with customized solutions and better service. Hence,
you'll need to call us at the number on the back of your
credit card or 1-800-436-7927 to inquire about a retention
offer.

We appreciate your business and thank you for being a
Chase customer.

Thank you,

Navin
Chase Email Servicing
1-800-436-7927
$100 statement credit, $5 more than the AF
I got this from the Chase version. I'm not so familiar with AmEx.
Small people talk about other people.
Average people talk about things
BIG PEOPLE TALK ABOUT IDEAS.

Online Cat18

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Re: Credit Card Retention Bonuses
« Reply #7090 on: September 25, 2020, 04:18:57 PM »
any trick to getting this? Tried 3 times and they keep saying I have no offers available. I think it's b/c the 37 day period has already expired for me so Citi knows I'm locked in effectively.

no, just asked if have anything. dont think huca is worthwhile as all reps see what prior ones told u.

y not cancel and perhaps will get annual fee refund prorated?

i plan on downgrading my card as 1k points are barely worth anything imo.

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7091 on: September 29, 2020, 10:36:31 AM »
no, just asked if have anything. dont think huca is worthwhile as all reps see what prior ones told u.

y not cancel and perhaps will get annual fee refund prorated?

i plan on downgrading my card as 1k points are barely worth anything imo.

Seems they don't prorate the AF and you are locked in for the year after 37 days. I have a lot of TY points so holding the card for another year, will hopefully be able to book a Turkish flight at least

Online Cat18

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Re: Credit Card Retention Bonuses
« Reply #7092 on: September 29, 2020, 01:59:17 PM »
Seems they don't prorate the AF and you are locked in for the year after 37 days. I have a lot of TY points so holding the card for another year, will hopefully be able to book a Turkish flight at least
have spouse open another premier card and transfer the points to them.
or
transfer to rewards+ no fee card to keep points until ready to use.

Offline confu

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Re: Credit Card Retention Bonuses
« Reply #7093 on: September 30, 2020, 08:59:08 AM »
Worth trying to ask for retention bonus for Amex bonvoy card with almost zero usage the entire year, after SPG devaluation?
I'm keeping it open for the free night.
Yes, I got an offer on the business card despite almost no spend

Offline yoss6400

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Re: Credit Card Retention Bonuses
« Reply #7094 on: September 30, 2020, 09:46:34 AM »
Anyone got any offers for barclay arrival?
"Credit Cards delaying arguments for 30 Days"