Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1838569 times)

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7100 on: November 09, 2020, 09:56:44 PM »
Amex is very generous now!
https://www.doctorofcredit.com/american-express-offering-retention-offers-on-no-annual-fee-cards/

I called in now for the BBP got $50 and another $100 after $2000 spend in the next 92 days


Offline Davidthebest

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 10339
  • Total likes: 634
  • DansDeals.com Hat Tips 2110
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7101 on: November 09, 2020, 09:59:18 PM »
Amex is very generous now!
https://www.doctorofcredit.com/american-express-offering-retention-offers-on-no-annual-fee-cards/

I called in now for the BBP got $50 and another $100 after $2000 spend in the next 92 days
Which number did you call ?

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7102 on: November 09, 2020, 10:00:44 PM »
Which number did you call ?
800-452-3945

Offline Davidthebest

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 10339
  • Total likes: 634
  • DansDeals.com Hat Tips 2110
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7103 on: November 09, 2020, 10:27:02 PM »
800-452-3945
Thanks for the tip. Got the same offer as well. 

The number though is only for personal cards, they had to transfer me 2 times took 20 minutes but got it at the end. 

Offline Mootkim

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Sep 2014
  • Posts: 673
  • Total likes: 130
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #7104 on: November 09, 2020, 10:27:23 PM »
Amex is very generous now!
https://www.doctorofcredit.com/american-express-offering-retention-offers-on-no-annual-fee-cards/

I called in now for the BBP got $50 and another $100 after $2000 spend in the next 92 days
What did you ask them?

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7105 on: November 09, 2020, 10:28:44 PM »
Thanks for the tip. Got the same offer as well. 

The number though is only for personal cards, they had to transfer me 2 times took 20 minutes but got it at the end.
I was connected to account specialist instantly. Happy you got the same.
 

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7106 on: November 09, 2020, 10:29:45 PM »
What did you ask them?
For a spending offer!
Told him a friend got one and wanted to know if i can get one as well :)

Offline Mootkim

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Sep 2014
  • Posts: 673
  • Total likes: 130
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #7107 on: November 09, 2020, 10:30:18 PM »
For a spending offer!
Told him a friend got one and wanted to know if i can get one as well :)
Wow. No threats of closing the card or anything?

Offline JACKBLUE

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2014
  • Posts: 2409
  • Total likes: 401
  • DansDeals.com Hat Tips 4
    • View Profile
  • Location: USA
Re: Credit Card Retention Bonuses
« Reply #7108 on: November 09, 2020, 10:32:28 PM »
What can I expect for Chase IP?

Offline Davidthebest

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 10339
  • Total likes: 634
  • DansDeals.com Hat Tips 2110
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7109 on: November 09, 2020, 10:32:37 PM »
I was connected to account specialist instantly. Happy you got the same.
But they didn't had to transfer you ?


Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7110 on: November 09, 2020, 10:32:41 PM »
Wow. No threats of closing the card or anything?
Nope.
Why exactly will I close my card for? has no AF to threaten to close..   
Rather I asked nicely if I can get anything to incentive spending on amex over chase etc

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7111 on: November 09, 2020, 10:33:24 PM »
But they didn't had to transfer you ?
No. I entered when i called the card details for my BBP Guess its YMMV

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7112 on: November 09, 2020, 10:34:35 PM »
What can I expect for Chase IP?
Nothing IIRC

Offline EliJelly

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2019
  • Posts: 3138
  • Total likes: 3558
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #7113 on: November 10, 2020, 01:23:44 AM »
For a spending offer!
Told him a friend got one and wanted to know if i can get one as well :)
Nice!
I wonder if I can try again after being declined a month ago for my Amex Bonvoy card, with almost zero spend on it. They insisted that the free night already makes up for the AF.

Offline mimb

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2015
  • Posts: 873
  • Total likes: 64
  • DansDeals.com Hat Tips 3
    • View Profile
  • Programs: AA, United, Delta, AMEX, CHASE UR, SPG
Re: Credit Card Retention Bonuses
« Reply #7114 on: November 10, 2020, 09:06:44 AM »
P2 couldn't get anything on personal AMEX gold but I've heard reports of people getting 30k without any spending requirement!

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7115 on: November 10, 2020, 09:23:29 AM »
P2 couldn't get anything on personal AMEX gold but I've heard reports of people getting 30k without any spending requirement!
When the AF is due?

Offline mimb

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2015
  • Posts: 873
  • Total likes: 64
  • DansDeals.com Hat Tips 3
    • View Profile
  • Programs: AA, United, Delta, AMEX, CHASE UR, SPG
Re: Credit Card Retention Bonuses
« Reply #7116 on: November 10, 2020, 09:38:22 AM »
When the AF is due?

Don't recall off hand but the AF hasn't been charged yet. Will call back again once it does.

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5133
  • Total likes: 1085
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Credit Card Retention Bonuses
« Reply #7117 on: November 11, 2020, 09:22:28 AM »
Barclays Business Aviator no offer. closed it
CSR did mention if I spent 3-4k each month she would have been able to wave the fee.

Offline ari3

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2016
  • Posts: 1358
  • Total likes: 533
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: new jersey
Re: Credit Card Retention Bonuses
« Reply #7118 on: November 11, 2020, 07:49:38 PM »
P2 couldn't get anything on personal AMEX gold but I've heard reports of people getting 30k without any spending requirement!
I got that around 6 months ago and I had to commit to keep the account open for another 12 months. I do spend a few thousand a month on the card.

Offline mimb

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Mar 2015
  • Posts: 873
  • Total likes: 64
  • DansDeals.com Hat Tips 3
    • View Profile
  • Programs: AA, United, Delta, AMEX, CHASE UR, SPG
Re: Credit Card Retention Bonuses
« Reply #7119 on: November 11, 2020, 07:59:59 PM »
I got that around 6 months ago and I had to commit to keep the account open for another 12 months. I do spend a few thousand a month on the card.

Yeah, I'm pretty sure you have to agree to keep it open for 12 months for all AMEX retention offers or they will claw back