Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1839405 times)

Offline EliteMavin

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Re: Credit Card Retention Bonuses
« Reply #680 on: June 07, 2012, 01:52:54 PM »
Any suggestions to get the BA annual fee refunded?
Called twice yesterday and even escalated one call twice and they wouldn't budge.
I spent over $20K on it during the past year and still.

I called just last week, said I am considering to cancel, was told by the first rep that there's no prob and the annual fee will be waived (I did pay the first year)...

Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #681 on: June 07, 2012, 01:57:02 PM »
Ask them to downgrade the card to no annual fee.

Offline Fefferkorn

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Re: Credit Card Retention Bonuses
« Reply #682 on: June 07, 2012, 02:14:41 PM »
Ask them to downgrade the card to no annual fee.
They said they dont have one for BA.

Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #683 on: June 07, 2012, 03:04:19 PM »
They said they dont have one for BA.
they did it for me a couple of days ago. Maybe HUCA.

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #684 on: June 08, 2012, 03:41:19 PM »
Called about BA and asked for a supervisor and nothing.
HUCA with a regular rep and was out of there in under 3 minutes with my refund.
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Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #685 on: June 08, 2012, 04:20:11 PM »
called about my fee on the sapphire preferred and got 2500 not great but not bad

what if u now cncl card , get fee back -- do u keep the 2.5k?


Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #686 on: June 08, 2012, 06:07:14 PM »
what if u now cncl card , get fee back -- do u keep the 2.5k?
Transfer it out. I have done this before with Amex.

Offline SPLP

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Re: Credit Card Retention Bonuses
« Reply #687 on: June 09, 2012, 05:59:44 AM »
Transfer it out. I have done this before with Amex.

anyone do it with u.r? cncl and keep the 2.5k

Offline yid

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Re: Credit Card Retention Bonuses
« Reply #688 on: June 09, 2012, 10:49:06 PM »
Got 7500 retention on SP. Worth the $95!
called about my fee on the sapphire preferred and got 2500 not great but not bad
What did you say?
 I just called and got nothing, wondering what to say when I call back.

Offline yid

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Re: Credit Card Retention Bonuses
« Reply #689 on: June 09, 2012, 10:51:16 PM »
Anyone recently get any decent retention on UA, IB, or Hyatt?
I just Got 5,000 on the UA, called said don't use the card and would like some sort of spending promotion to encourage me to keep the card open, was offered 5,000 miles to keep the card or 10,000 miles with 2k spend in 1 month. I just took the 5,000 miles.

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Re: Credit Card Retention Bonuses
« Reply #690 on: June 09, 2012, 11:19:36 PM »
I just Got 5,000 on the UA, called said don't use the card and would like some sort of spending promotion to encourage me to keep the card open, was offered 5,000 miles to keep the card or 10,000 miles with 2k spend in 1 month. I just took the 5,000 miles.
I would have been tempted to take the 10k. If amazon is no option than a gift card would do.

Offline yid

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Re: Credit Card Retention Bonuses
« Reply #691 on: June 10, 2012, 08:54:37 AM »

I would have been tempted to take the 10k. If amazon is no option than a gift card would do.
I was tempted too, but I plan on getting more cards soon and will have a lot of minimum spending to do so I decided to just get the 5000.

Offline dhalpern1

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Re: Credit Card Retention Bonuses
« Reply #692 on: June 10, 2012, 05:24:38 PM »
Sweet, just called up the Citi AA since my fee is coming up. The offer they gave me was an $85 statement credit to offset the annual fee, and an additional bonus of 750 miles per month that I spend at least $750 - for the next 12 months. Thats 9k miles more than i was expecting. Thanks!


Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #693 on: June 14, 2012, 01:52:36 PM »
Anyone have recent retention luck for Chase cards via SM?
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Offline bem684

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Re: Credit Card Retention Bonuses
« Reply #694 on: June 14, 2012, 02:33:42 PM »
Just curious... is it possible to get a retention bonus for a free card like Chase Freedom? :) 

Like if I wait till one year from when it was opened and I send a message stating"I'm thinking about closing it, do you have any loyalty incentives?", anybody think they'll give points?

Offline bubkiz

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Re: Credit Card Retention Bonuses
« Reply #695 on: June 14, 2012, 02:38:31 PM »
Just curious... is it possible to get a retention bonus for a free card like Chase Freedom? :) 

Like if I wait till one year from when it was opened and I send a message stating"I'm thinking about closing it, do you have any loyalty incentives?", anybody think they'll give points?
Let us know.

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #696 on: June 14, 2012, 03:08:09 PM »
Sweet, just called up the Citi AA since my fee is coming up. The offer they gave me was an $85 statement credit to offset the annual fee, and an additional bonus of 750 miles per month that I spend at least $750 - for the next 12 months. Thats 9k miles more than i was expecting. Thanks!
you can call them every month or two
I got statement credits 3x a year from Citi 8)
They have the best retention!
But always w/ a small spend  ::)
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline AsherO

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Re: Credit Card Retention Bonuses
« Reply #697 on: June 14, 2012, 03:11:31 PM »
But always w/ a small spend  ::)

You mean like 750 points per months for spending $750, or something like that?
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Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #698 on: June 14, 2012, 03:14:59 PM »
I got that for 18 months  8)
 plus $75 for 1k in 1 month on my TY
Or 10k TY for 3k in 6 months!
they change their deals every month or two
I asked the guy for specifics but he wouldn't share!  :-X
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Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #699 on: June 14, 2012, 03:16:23 PM »
If you have any CitiCards hit em' again & again!  ;)
"Life, Liberty and the Pursuit of Free Stuff!" 8)