Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1217243 times)

Offline bw1985

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Re: Credit Card Retention Bonuses
« Reply #7260 on: February 04, 2021, 04:41:59 PM »
For some people.  I got no offer on CSR.

Offline BarryLincoln

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Re: Credit Card Retention Bonuses
« Reply #7261 on: February 05, 2021, 03:26:10 PM »
30K MR or $300 credit after $2k in spend on Amex Plat.

Offline eli1571

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Re: Credit Card Retention Bonuses
« Reply #7262 on: February 06, 2021, 07:42:37 PM »
They’re offering fantastic retention offers on the CSR
like ?

Offline jew

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Re: Credit Card Retention Bonuses
« Reply #7263 on: February 07, 2021, 04:24:43 PM »
BP- offered 20k after 10k spend
Asked for anything else and they gave $350 straight credit "applies towards your next annual fee in June"

Offline yomo

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Re: Credit Card Retention Bonuses
« Reply #7264 on: February 07, 2021, 06:52:25 PM »
They’re offering fantastic retention offers on the CSR
Like what?
Can I get if I just signed up for the card?

Offline ari3

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Re: Credit Card Retention Bonuses
« Reply #7265 on: February 08, 2021, 03:11:30 PM »
They’re offering fantastic retention offers on the CSR
My AF billed on 2/1 called for retention and got nothing except an offer to downgrade to a no annual fee :(

Offline ralph91

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Re: Credit Card Retention Bonuses
« Reply #7266 on: February 09, 2021, 06:59:25 PM »
Amex Marriott bonvoy card, I got 30k points with no spend as a retention.

Offline S209

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Re: Credit Card Retention Bonuses
« Reply #7267 on: February 09, 2021, 07:05:10 PM »
like ?
I got $250, and the AF was only $450. I did pay last year’s AF though so not sure if that played a role.
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Offline ari3

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Re: Credit Card Retention Bonuses
« Reply #7268 on: February 09, 2021, 10:06:34 PM »
I got $250, and the AF was only $450. I did pay last year’s AF though so not sure if that played a role.
Do you do alot of spend? When did you get the retention? Did you speak to retention or a regular rep? TIA

I tried a couple of times and no luck (I have paid the annual fee since signing up 4 years ago)

Online Shmulie

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Re: Credit Card Retention Bonuses
« Reply #7269 on: February 10, 2021, 12:24:11 AM »
I got $250, and the AF was only $450. I did pay last year’s AF though so not sure if that played a role.
+1

When I spoke them they said that due to covid and since it's mostly a travel card and I can't use all the benefits from my card they were able to give me $250 credit

They suggested all this I just asked if there was a retention offer

This was a few months ago when people first started reporting retention offers on this card
« Last Edit: February 10, 2021, 12:28:22 AM by Shmulie »

Offline puddles

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Re: Credit Card Retention Bonuses
« Reply #7270 on: February 10, 2021, 09:48:15 AM »
Amex Plat- Opened late last year and called to inquire about Airline Credit. Guy said he felt bad and said if I dont cancel they would give me 100K MR points. Done ;)

Online Euclid

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Credit Card Retention Bonuses
« Reply #7271 on: February 10, 2021, 11:08:49 AM »
Amex Plat consumer opened in November. 20k MR, no spend.

Offline normathej

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Re: Credit Card Retention Bonuses
« Reply #7272 on: February 10, 2021, 11:39:50 AM »
Amex Plat consumer opened in November. 20k MR, no spend.

Did you say anything specific?  I also opened at the end of last year and considering making the call...

Offline lafindumonde

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Re: Credit Card Retention Bonuses
« Reply #7273 on: February 10, 2021, 11:41:19 AM »
I called Amex regarding a retention offer on my Platinum.  The Amex rep explained to me that since I received an offer last year, I cannot receive another offer this year. 

Offline Boruch Parnes

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Re: Credit Card Retention Bonuses
« Reply #7274 on: February 10, 2021, 12:47:41 PM »
I called Amex regarding a retention offer on my Platinum.  The Amex rep explained to me that since I received an offer last year, I cannot receive another offer this year.
its already 13 months since last offer?

Offline lafindumonde

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Re: Credit Card Retention Bonuses
« Reply #7275 on: February 10, 2021, 01:12:00 PM »
My Platinum annual fee is billed at the beginning of February.  Last February, I received either a $200 or $300 credit for spending either $2 or $3k in 90 days.  The rep said Amex's philopsophy is that, if you won't pay the annual fee after receiving the retention offer last year, then maybe the card is not for you and you should product switch.  But they aren't giving you a retention offer two years in a row.  There is an offer attached to my account for a $200 credit if I book travel through Amex, but it's not a retention offer.

Offline lafindumonde

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Re: Credit Card Retention Bonuses
« Reply #7276 on: February 10, 2021, 01:24:19 PM »
They’re offering fantastic retention offers on the CSR

My offer was to downgrade the CSR to the Sapphire Preferred with a $60 credit toward the annual fee.  March 2 will be my 4 year anniversary for the CSR so I won't be doing that.  I was going to downgrade to a Freedom and apply for a Sapphire Preferred in March, but now that the fee is only $450, I'm not that concerned since the card is only costing $150 before factoring in the other benefits.

Offline S209

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Re: Credit Card Retention Bonuses
« Reply #7277 on: February 12, 2021, 01:22:13 AM »
Do you do alot of spend? When did you get the retention? Did you speak to retention or a regular rep? TIA

I tried a couple of times and no luck (I have paid the annual fee since signing up 4 years ago)
I do 5-10K a year, got the offer a few months ago. Called the number on back of my card. My BIL had to HUCA 4-5 times before he got the offer.
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Offline justmeha

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Re: Credit Card Retention Bonuses
« Reply #7278 on: February 14, 2021, 11:12:37 AM »
Amex Plat- Opened late last year and called to inquire about Airline Credit. Guy said he felt bad and said if I dont cancel they would give me 100K MR points. Done ;)
@puddles POIDH

Offline puddles

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Re: Credit Card Retention Bonuses
« Reply #7279 on: February 14, 2021, 11:39:45 AM »
@puddles POIDH
Just went to send a pic and realized I got 50K. Kind of embarrassing LOL But still nice after signing up within a few months of this getting a huge bonus to begin with.