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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1838315 times)

Offline bem684

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Re: Credit Card Retention Bonuses
« Reply #740 on: June 20, 2012, 01:41:57 PM »
Quote from: Wheelerdealer on June 20, 2012, 01:13:56 PM
Hi,
I just got hit with a 65.00 fee from my spg amex...
if im reading the previous posts correctly I should call up and ask the rep for a retention  bonus because I dont want to pay the fee?

Yes, you should ask.  You will most likely be offered 3,000 spg points.
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #741 on: June 20, 2012, 03:08:28 PM »
Quote from: bem684 on June 20, 2012, 01:41:57 PM
Yes, you should ask.  You will most likely be offered 1,000 to 3,000 spg points.

FTFY
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Offline Wheelerdealer

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Re: Credit Card Retention Bonuses
« Reply #742 on: June 21, 2012, 10:08:39 AM »
Just called...they offered me 2000 points...
should I call again and ask for more?
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Offline Avid Reader

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Re: Credit Card Retention Bonuses
« Reply #743 on: June 21, 2012, 01:56:28 PM »
Just spoke with Citi retention last night for an $85 annual fee that showed up.
They offered my a $95 statement credit after 5 purchases within 3 months.
Note, this card is open since 2009 (and never paid a fee for it yet).
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Offline raf

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Re: Credit Card Retention Bonuses
« Reply #744 on: June 21, 2012, 04:32:36 PM »
what offer can i get for amex platinum
 i called and they didnt really offer me anything
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #745 on: June 21, 2012, 04:37:24 PM »
Quote from: rafy on June 21, 2012, 04:32:36 PM
what offer can i get for amex platinum
 i called and they didnt really offer me anything

Hit or miss with Plat.

Helps to be a big spender. Are you?
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Offline Devorah

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Re: Credit Card Retention Bonuses
« Reply #746 on: June 21, 2012, 04:49:07 PM »
Quote from: Avid Reader on June 21, 2012, 01:56:28 PM
Just spoke with Citi retention last night for an $85 annual fee that showed up.
They offered my a $95 statement credit after 5 purchases within 3 months.
Note, this card is open since 2009 (and never paid a fee for it yet).
Same here.
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Offline raf

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Re: Credit Card Retention Bonuses
« Reply #747 on: June 21, 2012, 08:16:53 PM »
Quote from: AJK on June 21, 2012, 04:37:24 PM
Hit or miss with Plat.

Helps to be a big spender. Are you?
no i barely used the card i got it for the 100k only got 25k and never canceled it  told them that i was annoyedas my spouse got it and i didnt what can i do or expect to get (or ask for)
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #748 on: June 21, 2012, 08:29:43 PM »
Quote from: rafy on June 21, 2012, 08:16:53 PM
no i barely used the card i got it for the 100k only got 25k and never canceled it  told them that i was annoyedas my spouse got it and i didnt what can i do or expect to get (or ask for)

Quote from: AJK on June 21, 2012, 04:37:24 PM
Hit or miss with Plat.
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Offline aryeh1

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Re: Credit Card Retention Bonuses
« Reply #749 on: June 22, 2012, 01:25:32 PM »
I called to cancel platinum since i got the $450 fee and was given the option of 4,000 points or $100 statement credit. I picked the $100 statement credit but could i still cancel to avoid the fee?
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #750 on: June 22, 2012, 01:32:30 PM »
Quote from: aryeh1 on June 22, 2012, 01:25:32 PM
I called to cancel platinum since i got the $450 fee and was given the option of 4,000 points or $100 statement credit. I picked the $100 statement credit but could i still cancel to avoid the fee?

Ethically or practically?
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Offline elikay

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Re: Credit Card Retention Bonuses
« Reply #751 on: June 22, 2012, 01:39:20 PM »
Got $85 fee reimbursed on Citti AA business +750 bonus miles on $750 spend for the next 16 billing cycles.
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Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #752 on: June 22, 2012, 01:40:25 PM »
Quote from: AJK on June 22, 2012, 01:32:30 PM
Ethically or practically?
You gotta think he was asking practically because ethically he could figure out by himself.

And to that it should work to cancel.
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #753 on: June 22, 2012, 01:42:35 PM »
Quote from: Fan of Dan on June 22, 2012, 01:40:25 PM
You gotta think he was asking practically because ethically he could figure out by himself.

One would hope.
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Offline compddd

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Re: Credit Card Retention Bonuses
« Reply #754 on: June 26, 2012, 03:56:01 PM »
Quote from: Avid Reader on June 21, 2012, 01:56:28 PM
Just spoke with Citi retention last night for an $85 annual fee that showed up.
They offered my a $95 statement credit after 5 purchases within 3 months.
Note, this card is open since 2009 (and never paid a fee for it yet).

Were you a big spender on your Citi AA card? I've had mine since 2011 and my fee is about to hit. Think I can get them to offer me the same $85 annual fee waived as they did you? Should I wait to call about the fee before it hits, or not until after it hits?
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Offline askmoses

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Re: Credit Card Retention Bonuses
« Reply #755 on: June 26, 2012, 04:49:03 PM »
Quote from: compddd on June 26, 2012, 03:56:01 PM
Should I wait to call about the fee before it hits, or not until after it hits?
IME I called ahead of time and it didn't hurt... you can try before and if you have no luck, wait until it posts then call and if need be HUCA...
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Offline ajs625

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Re: Credit Card Retention Bonuses
« Reply #756 on: June 26, 2012, 11:07:33 PM »
i asked them nicely to waive the fee and they said NO. Called back again and said "can I get a retention bonus for keeping the card and I got the fee waived and the $750 spending offer e/o else got
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Offline askmoses

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Re: Credit Card Retention Bonuses
« Reply #757 on: June 27, 2012, 12:40:49 PM »
I have the Sapphire Preferred card and the Annual fee is coming up this month. I like the card (DUH) but I also have the Ink Bold so not that much of a need for it (considering I don't travel much) and my IB allows my Freedom Points to move to Airlines...

Anyhow doesn't seem like they offer any special Retention Bonuses, so what would you do in my shoes? Sign up for the SP MC and try to leverage the VISA over? I am certainly worried about an A/A and would really like to avoid it... I know we don't quite have the cause pegged down to the opening of cards necessarily, and it's more likely credit vs reported income and UR transfers to other UR accounts, but what would you suggest? I've currently got 5-6 chase cards open and had a BA that already closed and moved line over...
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Offline Zeeeeks

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Re: Credit Card Retention Bonuses
« Reply #758 on: June 27, 2012, 12:42:22 PM »
Quote from: askmoses on June 27, 2012, 12:40:49 PM
I have the Sapphire Preferred card and the Annual fee is coming up this month. I like the card (DUH) but I also have the Ink Bold so not that much of a need for it (considering I don't travel much) and my IB allows my Freedom Points to move to Airlines...

Anyhow doesn't seem like they offer any special Retention Bonuses, so what would you do in my shoes? Sign up for the SP MC and try to leverage the VISA over? I am certainly worried about an A/A and would really like to avoid it... I know we don't quite have the cause pegged down to the opening of cards necessarily, and it's more likely credit vs reported income and UR transfers to other UR accounts, but what would you suggest? I've currently got 5-6 chase cards open and had a BA that already closed and moved line over...
When was the last time you applied for a Chase card?
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Offline askmoses

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Re: Credit Card Retention Bonuses
« Reply #759 on: June 27, 2012, 12:46:53 PM »
Quote from: Zeeeeks on June 27, 2012, 12:42:22 PM
When was the last time you applied for a Chase card?
2-3 month ago
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