Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820185 times)

Offline EliyahuF

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Re: Credit Card Retention Bonuses
« Reply #7560 on: May 06, 2022, 01:12:24 AM »
How long before the annual fee renewal date should I call to request a retention?

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7561 on: May 06, 2022, 01:15:05 AM »
I haven't gotten a retention offer for my amex Marriott for in the last 2 years.  Now I'm up to pay annual the fee again. And still no offer. Should I just close it ?

Offline Spoon

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Re: Credit Card Retention Bonuses
« Reply #7562 on: May 06, 2022, 09:04:39 AM »
I haven't gotten a retention offer for my amex Marriott for in the last 2 years.  Now I'm up to pay annual the fee again. And still no offer. Should I just close it ?
Depends how you value the FNA. They usually go for more than $95

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7563 on: May 06, 2022, 09:12:20 AM »
I haven't gotten a retention offer for my amex Marriott for in the last 2 years.  Now I'm up to pay annual the fee again. And still no offer. Should I just close it ?
Depends how you value the FNA. They usually go for more than $95
So for those few dollars it pays to keep it open like I don't think im getting anything out of it

Offline Spoon

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Re: Credit Card Retention Bonuses
« Reply #7564 on: May 06, 2022, 09:22:09 AM »
So for those few dollars it pays to keep it open like I don't think im getting anything out of it

That's the minimum value. I generally get way more than that when using them and I expect that to continue with the new top off feature.

Offline Davidthebest

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Re: Credit Card Retention Bonuses
« Reply #7565 on: May 06, 2022, 09:27:24 AM »
That's the minimum value. I generally get way more than that when using them and I expect that to continue with the new top off feature.
But Marriotts points value is down the hill... and I don't do hotels much

Besides that I have 3 certificates for the previous years that are going to expire 6/30

Offline aedo

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Re: Credit Card Retention Bonuses
« Reply #7566 on: May 06, 2022, 04:02:56 PM »
How long before the annual fee renewal date should I call to request a retention?

Anytime, before the annual fee posting date.

Offline snowysun

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Re: Credit Card Retention Bonuses
« Reply #7567 on: May 06, 2022, 08:49:22 PM »
Amex bonvoy business $225 credit- no spend

is it through call or chat? What did you talk to them?

Offline 1avigrun

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Re: Credit Card Retention Bonuses
« Reply #7568 on: May 07, 2022, 09:24:01 PM »
@snowysun  you’re inbox is full and the answer to your question was over chat

Offline ari3

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Re: Credit Card Retention Bonuses
« Reply #7569 on: May 09, 2022, 04:02:06 PM »
delta personal gold 10k skymiles after $1000 spend

Offline 5/3

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Re: Credit Card Retention Bonuses
« Reply #7570 on: May 10, 2022, 08:24:14 AM »
$20 rebate after spending $400 outside of Meijer on the Meijer Mastercard ~ month and a half to spend and must activate (now issued by Citi).

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7571 on: May 11, 2022, 08:08:13 PM »
Chase ever give out anything on CSP or I should just downgrade it now?

Offline sm8542

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Re: Credit Card Retention Bonuses
« Reply #7572 on: May 11, 2022, 09:01:41 PM »
Gold Buisness $350

Offline Young explorer

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Re: Credit Card Retention Bonuses
« Reply #7573 on: May 12, 2022, 12:11:33 AM »
BP $695 for $5k spend

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #7574 on: May 12, 2022, 09:39:08 AM »
BP $695 for $5k spend

was there also a points offer?

Offline Young explorer

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Re: Credit Card Retention Bonuses
« Reply #7575 on: May 12, 2022, 01:52:00 PM »
was there also a points offer?
nope but I only called once

Offline Moshe90

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Re: Credit Card Retention Bonuses
« Reply #7576 on: May 14, 2022, 11:09:00 PM »
Amex PP  45k after spending 4k.   called once

Offline zagguru

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Re: Credit Card Retention Bonuses
« Reply #7577 on: May 24, 2022, 04:38:28 PM »
Personal Plat: 45k/4k or $500/4k
Bonvoy Business: $225 no spend

Offline mimb

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Re: Credit Card Retention Bonuses
« Reply #7578 on: May 25, 2022, 07:57:28 PM »
Amex Personal Plat - kept getting 30k/3k offer via chat. Decided to cancel

Offline sams

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Credit Card Retention Bonuses
« Reply #7579 on: May 26, 2022, 12:06:32 AM »
Anyone ever got retention via chat with amex membership consulting ? Or no diff ?