Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1045658 times)

Offline gozalim

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2008
  • Posts: 3320
  • Total likes: 127
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #840 on: July 19, 2012, 11:22:25 PM »
I still have a fidelity amex goldcard that is linked up to MR so that I won't lose my points.
what kind of fidelity amex card links to MR? the only fidelity amex i know is not gold and links to worldpoints, not membership rewards
link?

Offline lyla

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2010
  • Posts: 674
  • Total likes: 1
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: New York
Re: Credit Card Retention Bonuses
« Reply #841 on: July 20, 2012, 04:58:37 PM »
what kind of fidelity amex card links to MR? the only fidelity amex i know is not gold and links to worldpoints, not membership rewards
link?

Many years ago when I first opened my fidelity brokerage account they had offered the gold card with no annual fee and they reimbursed you for half the fee for the platinum. i never took advantage of the platinum offer but I did get the gold card. I don't think these products are still offered anymore.

Offline irleetnoob

  • Dansdeals Silver Elite
  • **
  • Join Date: Jun 2011
  • Posts: 91
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #842 on: July 20, 2012, 08:19:47 PM »
Just hit ~1 year for wife and mine AOR, so called in for retention:

Citi AAdvantage Plat: was offered 3500 pts after $1000 spend, or +2 miles/dollar spend (for 3 mile/dollar net) for next 6 months, up to 10K pts max. Took the +2 miles offer, and just got another +2 miles/dollar on gas, groceries, groceries, restaurants until Oct, up to 2500 miles. That's 5 pts/dollar for those categories, ridiculous!! Also found out that I don't actually have to pay the annual fee since I'm a Citigold customer. Thought it was dead, but I just got charged $0 for annual fee.

Chase Sapphire Preferred x2: Nothing on mine, just paid the fee. Downgraded wife's to Freedom (other reps wouldn't let me, but one did!).

Amex PRG x2: 10K pts right away, 7.5K more after $1500 in 3 months. Practically pays for the fee, nice!

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11427
  • Total likes: 138
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Re: Credit Card Retention Bonuses
« Reply #843 on: July 20, 2012, 08:28:19 PM »


Chase Sapphire Preferred x2: Nothing on mine, just paid the fee. Downgraded wife's to Freedom (other reps wouldn't let me, but one did!).



That's great.  I had no luck when I tried.

"Not all who wander are lost"

Offline irleetnoob

  • Dansdeals Silver Elite
  • **
  • Join Date: Jun 2011
  • Posts: 91
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #844 on: July 20, 2012, 08:35:09 PM »
Yeah, I called about 5x about my card, but they'd only let me downgrade to the Sapphire. Since we don't have a Freedom, worked out perfectly! So easy to transfer points to my UR acct... and we still keep the same "usage" since we'll just make AUs on each other's accts

Offline compddd

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 2923
  • Total likes: 3
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #845 on: July 21, 2012, 11:27:32 AM »
Seems like Chase tells most everyone to get bent when they ask for a SP retention bonus

Offline Aben

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2010
  • Posts: 587
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New Jersey
Re: Credit Card Retention Bonuses
« Reply #846 on: July 22, 2012, 12:33:11 AM »
Seems like Chase tells most everyone to get bent when they ask for a SP retention bonus
I received 2500 on my Sppahire prefered, called a week or 2 later wanting to cancel they offered another 5K.

Offline askmoses

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 1624
  • Total likes: 5
  • DansDeals.com Hat Tips 8
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #847 on: July 22, 2012, 01:08:52 AM »
I received 2500 on my Sppahire prefered, called a week or 2 later wanting to cancel they offered another 5K.
How long ago did they offer you these?

Offline Aben

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jul 2010
  • Posts: 587
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New Jersey
Re: Credit Card Retention Bonuses
« Reply #848 on: July 22, 2012, 02:10:45 PM »
How long ago did they offer you these?
The last month and a half...I had to call a couple of times. i was also calling about my other cards, which they were unable to offer anything ao they felt bad so they worked something out for the Sapphire.
Normally I think offers pop up on the account. I do not think that they pop up on cards that earn UR pts, they just have the ability to adjust if need be. 

Offline gozalim

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2008
  • Posts: 3320
  • Total likes: 127
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #849 on: July 22, 2012, 07:58:29 PM »
Many years ago when I first opened my fidelity brokerage account they had offered the gold card with no annual fee and they reimbursed you for half the fee for the platinum. i never took advantage of the platinum offer but I did get the gold card. I don't think these products are still offered anymore.
so it's a regular amex gold charge card? earning MR points? then yes, it should theoretically hold the points

Offline Fan of Dan

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3046
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #850 on: July 23, 2012, 01:18:22 AM »
Is it possible/hard to convert United explorer to freedom?

Offline Saver2000

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Apr 2011
  • Posts: 7541
  • Total likes: 15
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #851 on: July 24, 2012, 12:32:36 AM »
Data point/success story;

Just got hit with the annual fee on my MP cc (CO OPP) . For some reason the option to downgrade wasn't showing on my account.  I called a bunch of times asking if they could waive the fee, but they refused.

I spoke to a supervisor that promised me he would do research as to why my account isn't eligible to be downgraded.

He called me back two days later and left a message.  He said its due to compliance reasons,  but since he doesn't really understand the reasoning,  he's going to waive the $85 fee!

Offline yehuda S

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2011
  • Posts: 776
  • Total likes: 4
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Credit Card Retention Bonuses
« Reply #852 on: July 25, 2012, 12:41:19 AM »
I just hit the one year mark on my wife's Citi AA Platinum.

I called them up and one rep offered me an additional 4 AA miles per dollar spent up to 20,000 bonus AA miles for the next 6 months. Then we got an offer for an additional 2 miles per dollar on three categories, up to 2,500 bonus miles.

Effectively, for the next $1,250 that's 7 miles per dollar and 5 miles per dollar for the following $3,750 for a grand total of 27,500 miles on $5,000 spent.

Not too shabby! :D
Work is what you do between vacations.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25264
  • Total likes: 348
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Credit Card Retention Bonuses
« Reply #853 on: July 25, 2012, 11:35:13 AM »
Nice!
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 22144
  • Total likes: 676
  • DansDeals.com Hat Tips 74
    • View Profile
  • Location: NYC
Re: Credit Card Retention Bonuses
« Reply #854 on: July 25, 2012, 03:38:52 PM »
Chase Ink Bold, wouldn't offer $95 credit, but was willing to give me points for "half the annual fee), so I got 5k UR FTW!
My barber needs your support, he’s a real sweetheart.

https://www.gofundme.com/f/save-our-barber-shop