Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820150 times)

Offline eis517

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Re: Credit Card Retention Bonuses
« Reply #900 on: August 23, 2012, 05:02:46 PM »
I called today to cancel my Starwood Amex and was offered either $50 off my fee or 7,000 SPG points. What is the better deal?

Offline sky121

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Re: Re: Credit Card Retention Bonuses
« Reply #901 on: August 23, 2012, 05:03:32 PM »
I called today to cancel my Starwood Amex and was offered either $50 off my fee or 7,000 SPG points. What is the better deal?

7,000 points.
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #902 on: August 23, 2012, 05:03:50 PM »
I called today to cancel my Starwood Amex and was offered either $50 off my fee or 7,000 SPG points. What is the better deal?

Offline rots5

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Re: Re: Credit Card Retention Bonuses
« Reply #903 on: August 23, 2012, 05:04:01 PM »
If you have any questions please search and then ask. PM me for detailed help.

Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #904 on: August 23, 2012, 05:08:35 PM »
I called today to cancel my Starwood Amex and was offered either $50 off my fee or 7,000 SPG points. What is the better deal?
nice! Care sharing your average spend on the card and how long you have this card?

Offline Shmelly

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Re: Credit Card Retention Bonuses
« Reply #905 on: August 23, 2012, 05:16:15 PM »
i just got 1k from amex on a starwood card. when i called back to try to get more the reps. sup. told me its based on my spending for the last two months and couldn't give more especially because i'd already gotten another 3500 courtesy points over the past 10 months.
Hmm so maybe I should move all my spending to my SPG now, as I plan on cancelling in 2 months.
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Offline daganster

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Re: Credit Card Retention Bonuses
« Reply #906 on: August 23, 2012, 09:57:19 PM »
I called about my Citi AA MC's $95 annual fee and they offered me 5 miles per dollar spent for the next 6 months up to 20k miles, so if I spend 4g and get 20k AA miles.

Offline statusmiles

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Re: Credit Card Retention Bonuses
« Reply #907 on: August 23, 2012, 10:43:13 PM »
I called about my Citi AA MC's $95 annual fee and they offered me 5 miles per dollar spent for the next 6 months up to 20k miles, so if I spend 4g and get 20k AA miles.

Just got the same exact offer, other option was to swtich to bronze card with no annual fee. took the 5 miles per dollar

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #908 on: August 23, 2012, 10:48:28 PM »
I called about my Citi AA MC's $95 annual fee and they offered me 5 miles per dollar spent for the next 6 months up to 20k miles, so if I spend 4g and get 20k AA miles.
I wonder if I can get this in addition to the double miles every month I spend 1k that I already have.

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #909 on: August 26, 2012, 02:32:15 AM »
SPG are real tough cookies these days...
Got the stinken 3K...
If You See Something, Say Something!!

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #910 on: August 26, 2012, 07:26:52 AM »
What exactly is wrong with 3k???
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline creditor

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Re: Re: Credit Card Retention Bonuses
« Reply #911 on: August 26, 2012, 07:39:10 AM »
What exactly is wrong with 3k???
stinks of greednes:))
I'm just say'inฉฎ

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #912 on: August 26, 2012, 11:10:53 AM »
What exactly is wrong with 3k???
3k are great. They do become "stinken", however, when having to PUTPAC a few times for it if you know what I mean...
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Offline yehuda S

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Re: Credit Card Retention Bonuses
« Reply #913 on: August 26, 2012, 12:33:33 PM »
I called about my Citi AA MC's $95 annual fee and they offered me 5 miles per dollar spent for the next 6 months up to 20k miles, so if I spend 4g and get 20k AA miles.

I got this promotion added and after the first billing cycle closed with having spent $2500 my AA account says "Citi AA bonus - 20,000 miles"

I'm not sure why that happened but I'm pretty happy about it!
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Offline daganster

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Re: Credit Card Retention Bonuses
« Reply #914 on: August 26, 2012, 03:18:30 PM »
I got this promotion added and after the first billing cycle closed with having spent $2500 my AA account says "Citi AA bonus - 20,000 miles"

I'm not sure why that happened but I'm pretty happy about it!
nice, we'll see what happens with me.

Offline 123ablack

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Re: Credit Card Retention Bonuses
« Reply #915 on: August 26, 2012, 04:03:04 PM »
I have the following Amex cards:
Platinum
PRG
Business Membership rewards card
(link to this card:
http://www262.americanexpress.com/business-credit-cards/business-card-details/business-membership-rewards-card)

I have over 200k MR points all in one MR account. My annual fee for the platinum ($450) and the PRG ($175) just kicked in and I no longer need either of them (assuming that I can remain with my 200k MR points through my Business membership rewards card).

Was anyone successful in having them waive the entire annual fee(s)

What is my way to go?

Downgrade to Zync?
Cancel them both?

« Last Edit: August 26, 2012, 04:44:20 PM by 123ablack »

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #916 on: August 26, 2012, 11:04:07 PM »
You can downgrade to Zync and retain your points, but will not be able to xfer to partners.

Why not sign up for another Gold card?
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Offline 123ablack

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Re: Credit Card Retention Bonuses
« Reply #917 on: August 27, 2012, 05:07:04 PM »
You can downgrade to Zync and retain your points, but will not be able to xfer to partners.

Why not sign up for another Gold card?

That's why i mentioned that i have the business membership rewards card - which shares the same MR account number as my Platinum and Gold - and this card DOES allow points transfers to FF partners.

My question is, do they ever waive the platinum or gold annual fees (or perhaps compensate with points)?

Otherwise I'm thinking of closing the 2 cards (gold and platinum) and stay with my Business Membership rewards card which should still allow me to transfer my points to travel partners.

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #918 on: August 27, 2012, 05:32:39 PM »
I just learned today that some have gotten waiver of the AF for the Gold.

I've never heard of the Platinum being waived.

Many people have gotten points retention offers on both, though.
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Re: Credit Card Retention Bonuses
« Reply #919 on: August 27, 2012, 06:45:14 PM »
is there a better chance of getting a retention bonus if u call up to cancel, or SM, or does it not make a diff?