Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1836791 times)

Offline Thingywingy

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Re: Credit Card Retention Bonuses
« Reply #1000 on: September 24, 2012, 06:01:14 PM »
I dont really have any MR points now so is there still any point to downgrade?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #1001 on: September 24, 2012, 07:45:46 PM »
anybody get a good retention for INK Bold?
"Life, Liberty and the Pursuit of Free Stuff!" 8)

Offline FMM

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Credit Card Retention Bonuses
« Reply #1002 on: September 24, 2012, 08:00:25 PM »
Hi,

I had an american express gold card which the yearly fee was coming up. I called them up to cancel, and they gave me k15 MR points to keep the card open.

Can I call back three days later and cancel, or they will take away the K15 points?

Thanks
Got the same thing and called up and asked for another 15k and they said no lol

Offline FMM

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Credit Card Retention Bonuses
« Reply #1003 on: September 24, 2012, 08:01:10 PM »
Is there a trick to getting offered a retention bonus?

Offline FMM

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Credit Card Retention Bonuses
« Reply #1004 on: September 24, 2012, 08:04:00 PM »
BUMP (since we had this iPhone fiasca today)

I'm about to cancel my Platinum (or downgrade to Zinc) today.
I signed up for
• $200 AA gift cards (already got the credits)
• Priority Club
• Hertz Elite
• Avis Elite
• National Elite

Now I wanna do the SPG gold Status and I have 2 SPG accounts (1 business and one personal), can I get SPG to add gold status to both SPG accounts, or can request it for both SPG accounts (the platinum is a personal one).

Also, any other elite status matches (Hyatt, Marriott, Hilton, Etc) that I can take advantage of while I still have the platinum?

You've had a busy day

Offline moto

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Re: Credit Card Retention Bonuses
« Reply #1005 on: September 24, 2012, 08:17:37 PM »
I'm having a hard time they don't want to give me and points when I say I will cancel on my sapphire United and southwest what do I say?

Offline yaakov s

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Re: Credit Card Retention Bonuses
« Reply #1006 on: September 24, 2012, 08:30:17 PM »
I'm having a hard time they don't want to give me and points when I say I will cancel on my sapphire United and southwest what do I say?
cancel it and apply again for another bonus (churn bla"z)

Offline moto

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Re: Re: Credit Card Retention Bonuses
« Reply #1007 on: September 24, 2012, 08:34:26 PM »
cancel it and apply again for another bonus (churn bla"z)
well what you do Is you see if they can give you more points after you get that you cancel and churn O0

Offline yaakov s

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Re: Re: Credit Card Retention Bonuses
« Reply #1008 on: September 24, 2012, 08:38:19 PM »
well what you do Is you see if they can give you more points after you get that you cancel and churn O0
:) everyone has their own made up set of ethics . Mine is low , but for some reason  IIRC I never did it

Offline daganster

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Re: Credit Card Retention Bonuses
« Reply #1009 on: September 25, 2012, 02:00:30 AM »
I called today regarding my PRG and SPG personal annual fees and I was given 2k star points for the Starwood and zilch for PRG.

Offline bubbles

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Re: Credit Card Retention Bonuses
« Reply #1010 on: October 03, 2012, 02:30:14 PM »
Ink Bold w/ Exclusives - 5k or $42.50  took the 5k obviously

Offline Saver2000

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Re: Credit Card Retention Bonuses
« Reply #1011 on: October 03, 2012, 02:38:34 PM »
Ink Bold w/ Exclusives - 5k or $42.50  took the 5k obviously
Wow! I have the old IB and just got hit with the annual fee. They refuse to give me anything  :(

Offline Thingywingy

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Re: Credit Card Retention Bonuses
« Reply #1012 on: October 05, 2012, 12:18:07 AM »
I was making myself a table of when my annual fees are due... I called Citi to find out.... rep transferred  me to other dep... didn't even threaten to cancel just wanted to know due date to think about it.... They offered $85 credit and 500 bonus points every month I spend over $500 for next 16 months  ;D
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline torontojay

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Re: Credit Card Retention Bonuses
« Reply #1013 on: October 08, 2012, 01:36:31 PM »
I just called AMEX to request a retention bonus on my SPG AMEX card when my annual fee came due.  The CSR said she could find no information about such bonuses.  Many DansDeals Forum posts indicate that people are getting bonuses of 2,000 to 7,000 SPG points.  Can anyone offer suggestions as to what I can say to get the bonus?

Offline daganster

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Re: Credit Card Retention Bonuses
« Reply #1014 on: October 09, 2012, 09:26:24 PM »
After getting hit with the annual fee on my wife's SPG business I called to complain and got  3k starpoints.

Offline Cbs

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Re: Credit Card Retention Bonuses
« Reply #1015 on: October 10, 2012, 06:26:44 PM »
Doesn't fall into category of cancelling but I recently got approved for SPG and I was promised my card would come by the 10th. It didn't come and I'm leaving town tomorrow.
So I called up and after 40 min and a manager, they said my card was sent out yesterday and they can't send out a new one till the 17th!
After some back and forth I got 2k points for courtesy

Offline MEIR613

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Credit Card Retention Bonuses
« Reply #1016 on: October 17, 2012, 12:12:04 PM »
I by mistake got the us airways 30k offer with af and not the 40k without af for first year.  I  called twice.  The second time she gave me 2500 points.
Not so bad for barclays :)
I called a bunch more times nothing doing. 2 sm still nothing. Sometimes you just got to give up


Offline JEWDA

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Re: Credit Card Retention Bonuses
« Reply #1017 on: October 17, 2012, 12:31:44 PM »
I by mistake got the us airways 30k offer with af and not the 40k without af for first year.  I  called twice.  The second time she gave me 2500 points.
Not so bad for barclays :)
I called a bunch more times nothing doing. 2 sm still nothing. Sometimes you just got to give up
<<<<<<see there ;)
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Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #1018 on: November 03, 2012, 10:17:47 PM »
Citi AA Platinum Card - $85 instant statement credit + 6000 bonus miles for spending $750+ every month for the next 8 months.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1019 on: November 04, 2012, 06:49:18 AM »
Citi AA Platinum Card - $85 instant statement credit + 6000 bonus miles for spending $750+ every month for the next 8 months.
wow!! what di u tell them?