Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1838948 times)

Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #1020 on: November 04, 2012, 06:51:59 AM »
Quote from: sruly101 on November 04, 2012, 06:49:18 AM
wow!! what di u tell them?

That i was thinking of closing it, after being open for just about 4 months..
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Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1021 on: November 04, 2012, 01:10:43 PM »
Quote from: Ya'alili on November 04, 2012, 06:51:59 AM
That i was thinking of closing it, after being open for just about 4 months..
cool
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Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #1022 on: November 04, 2012, 03:30:47 PM »
Quote from: sruly101 on November 04, 2012, 01:10:43 PM
cool

It could be it helped that i started off the conversation saying how we just had a huge storm in our area, and the compassion from csr starts going great :)
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Offline mringelheim

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Re: Credit Card Retention Bonuses
« Reply #1023 on: November 06, 2012, 10:43:21 AM »
Anyone ever have succes in waiver/retention bonus with sapphire preffered?  Ive been shut out so far.
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Offline JEWDA

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Re: Credit Card Retention Bonuses
« Reply #1024 on: November 06, 2012, 11:01:50 AM »
What can I expect for a SPG personal card?
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #1025 on: November 06, 2012, 12:21:26 PM »
Quote from: JEWDA on November 06, 2012, 11:01:50 AM
What can I expect for a SPG personal card?
IME, 1k-3k.
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Offline eis517

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Re: Credit Card Retention Bonuses
« Reply #1026 on: November 06, 2012, 12:22:56 PM »
Quote from: JEWDA on November 06, 2012, 11:01:50 AM
What can I expect for a SPG personal card?

I got offered $50 credit or 7K points. Took the points.
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Offline JEWDA

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Re: Credit Card Retention Bonuses
« Reply #1027 on: November 06, 2012, 12:24:15 PM »
Quote from: eis517 on November 06, 2012, 12:22:56 PM
I got offered $50 credit or 7K points. Took the points.
Was that on the phone or SM?
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Offline eis517

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Re: Credit Card Retention Bonuses
« Reply #1028 on: November 06, 2012, 12:29:27 PM »
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Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #1029 on: November 06, 2012, 02:08:43 PM »
What do u send on the card? That's a very respectful offer
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Offline eis517

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Re: Credit Card Retention Bonuses
« Reply #1030 on: November 06, 2012, 02:22:38 PM »
Quote from: joeb1 on November 06, 2012, 02:08:43 PM
What do u send on the card? That's a very respectful offer

Probably about 20-25 K a year. That was my primary card before I got into the points game. Now I have the SPG personal and business, the Gold business, and am getting the saphirre prefered and the united explorer visa. So no card is going to have too much on it...
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Offline Drago

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Re: Credit Card Retention Bonuses
« Reply #1031 on: November 06, 2012, 03:56:15 PM »
They offered me $10 for the SPG personal. I declined...
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Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #1032 on: November 07, 2012, 12:13:42 AM »
Quote from: Reuven on November 06, 2012, 03:56:15 PM
They offered me $10 for the SPG personal. I declined...

Wow, how generous of them, i find that the amex retention offers keep on going downhill....
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Offline TC610

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Re: Credit Card Retention Bonuses
« Reply #1033 on: November 09, 2012, 11:36:40 AM »
Got a retention bonus of 1k miles for my UA MPE.  Doesn't quite justify keeping the MPE open....
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Online Jkhein

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Re: Credit Card Retention Bonuses
« Reply #1034 on: November 10, 2012, 12:49:47 PM »
No chance with the chase SP. They all told me that they have become very strict and not compensating the AF for this card with points. He told me that now I can actually use my points to pay towards the af (9500 :-) )
at least I got out from him that one has untill 60 days to cancel and get fee refunded (unlike alot of reps who say 30) I got him to notate that for me, as it is helpful for me.
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Offline U-no-me!

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Re: Credit Card Retention Bonuses
« Reply #1035 on: November 10, 2012, 03:55:34 PM »
Quote from: Ya'alili on November 04, 2012, 03:30:47 PM
It could be it helped that i started off the conversation saying how we just had a huge storm in our area, and the compassion from csr starts going great :)

-1
They can't make up offers, they can only offer what shows up on their computer which is done by th marketing dep.
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Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #1036 on: November 10, 2012, 05:53:30 PM »
Quote from: U_no_me on November 10, 2012, 03:55:34 PM
-1
They can't make up offers, they can only offer what shows up on their computer which is done by th marketing dep.

Of course, not saying otherwise. Was just saying how easy it was to come up with their best offer at the time, not always do they offer that ime.
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Offline Flatbush

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Re: Credit Card Retention Bonuses
« Reply #1037 on: November 20, 2012, 02:51:21 PM »
was just offered 2k for my personal spg they said they can offer 25% of how much you spent on it this year, should i take it?
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Offline Ergel

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Re: Credit Card Retention Bonuses
« Reply #1038 on: November 20, 2012, 03:01:13 PM »
25% of what?
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Offline Flatbush

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Re: Credit Card Retention Bonuses
« Reply #1039 on: November 20, 2012, 03:29:25 PM »
Quote from: Ergel on November 20, 2012, 03:01:13 PM
25% of what?
she said i spent $8000 on the card this year so she can offer me 2k points......
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