Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1819899 times)

Offline Flatbush

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Re: Credit Card Retention Bonuses
« Reply #1040 on: November 20, 2012, 03:30:26 PM »
Or $10 statement credit :)

Offline shmooz

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Re: Credit Card Retention Bonuses
« Reply #1041 on: November 21, 2012, 03:46:16 PM »
 UA Pres Plus offered 10k after 2k spend. Its not much considering the 395 fee. Used the card for quite a bit of UA flights and car rentals. Anyone get better?

Offline robi

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Re: Credit Card Retention Bonuses
« Reply #1042 on: November 21, 2012, 04:07:56 PM »
UA Pres Plus offered 10k after 2k spend. Its not much considering the 395 fee. Used the card for quite a bit of UA flights and car rentals. Anyone get better?
i got 10k last week on the UMPE without any spend, only a promise to make it my primary card
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Offline shmooz

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Re: Credit Card Retention Bonuses
« Reply #1043 on: November 21, 2012, 04:25:27 PM »
i got 10k last week on the UMPE without any spend, only a promise to make it my primary card

and that fee is 95. Maybe they feel the lounge access should pay for itself.

Offline Flatbush

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Re: Credit Card Retention Bonuses
« Reply #1044 on: November 21, 2012, 06:59:10 PM »
Is 2k starwood points worth to keep the card open for the $65 fee?

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1045 on: November 21, 2012, 07:57:22 PM »
Is 2k starwood points worth to keep the card open for the $65 fee?
2k is not worth 65 dollars but it is probably still worth keeping the card, SBS is just one of many reasons.

Offline Flatbush

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Re: Credit Card Retention Bonuses
« Reply #1046 on: November 22, 2012, 07:46:27 PM »
Thats true thanks!

Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #1047 on: December 03, 2012, 05:54:26 PM »
UA explorer, was just told that she will send a request to credit $50 to compensate part of the $95 AF.
Considered good?
(I thought that only points they were not giving me anymore without a request, looks like credit too...)

Offline U-no-me!

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Re: Credit Card Retention Bonuses
« Reply #1048 on: December 03, 2012, 06:16:44 PM »
UA explorer, was just told that she will send a request to credit $50 to compensate part of the $95 AF.
Considered good?
(I thought that only points they were not giving me anymore without a request, looks like credit too...)

How much do you spend a year on the card?
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Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #1049 on: December 03, 2012, 06:30:39 PM »
How much do you spend a year on the card?
~$300

Offline U-no-me!

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Re: Credit Card Retention Bonuses
« Reply #1050 on: December 03, 2012, 06:34:28 PM »
Vote U-no-me '14!

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1051 on: December 05, 2012, 02:52:27 AM »
was just offered 2k for my personal spg they said they can offer 25% of how much you spent on it this year, should i take it?
Wow, I wish they would do that for me! I'd take that over any other offer!
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Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1052 on: December 05, 2012, 02:55:21 AM »
BTW, is there a consensus regarding is the Citi retention is churnable within the year or not?
I just got my $95 AF refunded on my Citi Amex but now I'm thinking I should have gone with 4-5 PP$ (not that they offered it but I would have asked if they have other offers available).
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #1053 on: December 05, 2012, 08:11:22 AM »
BTW, is there a consensus regarding is the Citi retention is churnable within the year or not?
I just got my $95 AF refunded on my Citi Amex but now I'm thinking I should have gone with 4-5 PP$ (not that they offered it but I would have asked if they have other offers available).

It isn't. Also, the agents have zero discretion. If its "available" on their system they can give it to you, if not, it ain't happening.
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Offline SPGDUDE

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Re: Credit Card Retention Bonuses
« Reply #1054 on: December 05, 2012, 03:16:04 PM »
$50 on chase united

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1055 on: December 05, 2012, 03:54:10 PM »
I just got hit with 3 annual fees: SP, IB, United. I am not sure why I should downgrade instead of cancelling. If I downgrade the IB to the Ink Classic, will they give me the 20k points after spending $3k? If not, then why don't I just cancel the IB, and then re-apply for IB and Ink Classic and get 50k and 20k bonus... Same question for SP... TIA

Offline sky121

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Re: Re: Credit Card Retention Bonuses
« Reply #1056 on: December 05, 2012, 03:57:41 PM »
I just got hit with 3 annual fees: SP, IB, United. I am not sure why I should downgrade instead of cancelling. If I downgrade the IB to the Ink Classic, will they give me the 20k points after spending $3k? If not, then why don't I just cancel the IB, and then re-apply for IB and Ink Classic and get 50k and 20k bonus... Same question for SP... TIA

How much did you spend on the SP? Don't forget the 7% bonus in February.
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Offline Yossi.

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Re: Re: Credit Card Retention Bonuses
« Reply #1057 on: December 05, 2012, 04:20:51 PM »
How much did you spend on the SP? Don't forget the 7% bonus in February.
I spent the most on my SP and freedom. And thanks for reminding me of the 7%. But I still don't understand why most people in this thread downgraded instead of cancelling and re-applying...

Offline MEIR613

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Re: Re: Credit Card Retention Bonuses
« Reply #1058 on: December 05, 2012, 04:36:19 PM »
I spent the most on my SP and freedom. And thanks for reminding me of the 7%. But I still don't understand why most people in this thread downgraded instead of cancelling and re-applying...

Its called leverage

Offline Yossi.

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Re: Re: Credit Card Retention Bonuses
« Reply #1059 on: December 05, 2012, 04:37:07 PM »
Its called leverage
care to elaborate?