Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820265 times)

Offline Red

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Re: Credit Card Retention Bonuses
« Reply #1080 on: December 05, 2012, 05:29:13 PM »
1. Can you approve my app?
2. Can you please approve my app?
3. Can you approve my app because (rebuttals to previous rejections)
4. Can you please approve my app by transferring $____ in credit from my existing _____ card? There'll be no additional exposure to Chase.
5. Can you please approve my app by closing my existing _____ card? I prefer the new card because [specify card benefits here] (don't say you're doing it for the signup bonus, duh! ::))...
I actually tried that once just to see what would happen and it actually worked.   :P

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Re: Credit Card Retention Bonuses
« Reply #1081 on: December 05, 2012, 05:30:40 PM »
I actually tried that once just to see what would happen and it actually worked.   :P

Until you get a recon rep with a brain, who notices you've been opening accounts, getting the signup bonus, then closing them (or leaving them dormant)... Don't invite trouble if you don't have to.
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Offline Red

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Re: Credit Card Retention Bonuses
« Reply #1082 on: December 05, 2012, 05:43:10 PM »
Until you get a recon rep with a brain, who notices you've been opening accounts, getting the signup bonus, then closing them (or leaving them dormant)... Don't invite trouble if you don't have to.
Yea, it was a spur of the moment thing. The rep didn't sound very intelligent and I wanted to see how far I can push it.

Offline Shmelly

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Re: Credit Card Retention Bonuses
« Reply #1083 on: December 06, 2012, 12:14:19 PM »
Shot down all 3 times I've tried calling for SP. Guess I'll try an SM.
You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. - Dr. Seuss

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1084 on: December 06, 2012, 12:22:15 PM »
Shot down all 3 times I've tried calling for SP. Guess I'll try an SM.
So far got shot down after 3 SM's
It's not about the quantity of your posts.  It's about the quality.

Offline lechaim2life

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Re: Credit Card Retention Bonuses
« Reply #1085 on: December 06, 2012, 05:11:22 PM »
Sent a SM that I spoke with a representative who agreed to give me 5,000 retention bonus on SP and they added the points 2 days later and called to apologize for not doing it instantly!

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1086 on: December 06, 2012, 06:23:01 PM »
Sent a SM that I spoke with a representative who agreed to give me 5,000 retention bonus on SP and they added the points 2 days later and called to apologize for not doing it instantly!
When was this?

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1087 on: December 06, 2012, 11:37:37 PM »
How much did you spend on the SP? Don't forget the 7% bonus in February.
I spent the most on my SP and freedom. And thanks for reminding me of the 7%. But I still don't understand why most people in this thread downgraded instead of cancelling and re-applying...
I've heard reports of people who had closed the SP and still got their 7% by SM'ing Chase after the end of the year, YMMV.
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Offline businessmachine

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Re: Credit Card Retention Bonuses
« Reply #1088 on: December 07, 2012, 12:09:12 AM »
when does that 7% usually post? January?

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Re: Credit Card Retention Bonuses
« Reply #1089 on: December 07, 2012, 12:35:45 AM »
when does that 7% usually post? January?

Typically February IME.
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Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1090 on: December 07, 2012, 06:45:05 AM »
What can I expect for a British Airways card?

Offline artee

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Re: Credit Card Retention Bonuses
« Reply #1091 on: December 09, 2012, 03:20:47 PM »
Just got "$95 statement credit after 5 purchases" for my citi AA amex :D

Offline Red

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Re: Credit Card Retention Bonuses
« Reply #1092 on: December 09, 2012, 03:23:50 PM »
In Aug. I called for my citi AA and got a $95 statement credit for a $85 fee that wasn't gonnna post until Dec. I called now to try for a double dip and was informed that I actually had no annual fee on the card anymore. Anyone ever have such an experience?

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1093 on: December 10, 2012, 07:00:36 AM »
In Aug. I called for my citi AA and got a $95 statement credit for a $85 fee that wasn't gonnna post until Dec. I called now to try for a double dip and was informed that I actually had no annual fee on the card anymore. Anyone ever have such an experience?
What did u tell them when u got the $95 statement, if the AF wasent even posted to ur account?

Offline Red

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Re: Credit Card Retention Bonuses
« Reply #1094 on: December 10, 2012, 07:07:24 AM »
What did u tell them when u got the $95 statement, if the AF wasent even posted to ur account?
Same thing. That I was thinking about cancelling because of the annual fee.

Offline Jack-L

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Re: Credit Card Retention Bonuses
« Reply #1095 on: December 13, 2012, 11:50:39 AM »
My AF is coming up now in JAN. so i called Amex and they gave me 7,500 MR points for my Business gold rewards card.
I think its a good retention bonus?My first time doing this!!

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1096 on: December 13, 2012, 01:48:13 PM »
What did u tell them???

Offline Jack-L

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Re: Credit Card Retention Bonuses
« Reply #1097 on: December 13, 2012, 02:02:01 PM »
Simple.. That I'm considering closing my account because the AF is to high ($125). So he offered me either $45 statement credit or 7500 points. 

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1098 on: December 13, 2012, 02:02:43 PM »
Simple.. That I'm considering closing my account because the AF is to high ($125). So he offered me either $45 statement credit or 7500 points.
And you took it?
It's not about the quantity of your posts.  It's about the quality.

Offline Jack-L

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Re: Credit Card Retention Bonuses
« Reply #1099 on: December 13, 2012, 02:10:52 PM »
yes. I took the 7500 points.