Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1819762 times)

Offline Saver2000

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Re: Credit Card Retention Bonuses
« Reply #1120 on: December 27, 2012, 06:10:07 PM »
ink bold 9500 points
How much spending did you put on it?

Offline Yellow

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Re: Credit Card Retention Bonuses
« Reply #1121 on: December 28, 2012, 12:43:31 PM »
keep getting shot down from spg  >:( called 4 times today
+1

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1122 on: December 28, 2012, 01:24:28 PM »
ink bold 9500 points
Crazy. I m wondering if I am being shot down due to the fact that I keep close to 100k UR points on my account and that they see that I am kind of greedy asking for more...

Offline YankyDoodle

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Re: Credit Card Retention Bonuses
« Reply #1123 on: December 28, 2012, 04:05:07 PM »
Crazy. I m wondering if I am being shot down due to the fact that I keep close to 100k UR points on my account and that they see that I am kind of greedy asking for more...

Definitely didn't stop them in my case

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1124 on: December 29, 2012, 06:21:22 PM »
Definitely didn't stop them in my case
Then I just don't get it lol...

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1125 on: December 29, 2012, 06:26:44 PM »
Then I just don't get it lol...
Do you have another Chase CC that you can transfer it to?
It's not about the quantity of your posts.  It's about the quality.

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1126 on: December 29, 2012, 07:40:33 PM »
Do you have another Chase CC that you can transfer it to?
Transfer what?

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1127 on: December 29, 2012, 07:45:51 PM »
Transfer what?

Crazy. I m wondering if I am being shot down due to the fact that I keep close to 100k UR points on my account and that they see that I am kind of greedy asking for more...
It's not about the quantity of your posts.  It's about the quality.

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1128 on: December 29, 2012, 07:51:27 PM »

Yes I could try to transfer some of the balance but that's why I asked the question at first but apparently...

Definitely didn't stop them in my case

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1129 on: December 29, 2012, 07:53:18 PM »
Yes I could try to transfer some of the balance but that's why I asked the question at first but apparently...
I also dont think that would be the problem...but it may be a YMMV case..why not give it a try
It's not about the quantity of your posts.  It's about the quality.

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1130 on: December 29, 2012, 08:02:55 PM »
I also dont think that would be the problem...but it may be a YMMV case..why not give it a try
Do you think I should just transfer everything from my IB to my SP or completely to a different chase account (wife). Also when you SM and get rejected, do you respond to that same SM and argue or try a completely new SM from fresh. Thanks for the advice.

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1131 on: December 29, 2012, 08:15:58 PM »
Do you think I should just transfer everything from my IB to my SP or completely to a different chase account (wife). Also when you SM and get rejected, do you respond to that same SM and argue or try a completely new SM from fresh. Thanks for the advice.
Not sure if they see points in other cc's.
Regarding who to SM:
Both..might double dip somehow..I always reply and start a new SM when I dont get something I asked for...sometimes it ends up I get replies from both...one saying their sorry they couldnt do what I asked for but heres xyz (usually points) instead...the other SM would say we reviewed and we can do the thing you ask for
It's not about the quantity of your posts.  It's about the quality.

Offline Yossi.

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Re: Credit Card Retention Bonuses
« Reply #1132 on: December 29, 2012, 08:27:01 PM »
Not sure if they see points in other cc's.
Regarding who to SM:
Great. Thanks for the help. I'll post the results

Offline churnbabychurn

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Re: Credit Card Retention Bonuses
« Reply #1133 on: December 31, 2012, 02:03:10 PM »
spoke to amex about spg, they gave me 1k but said I should keep it open till april. What will happen if I close b4 then?

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1134 on: December 31, 2012, 02:04:42 PM »
spoke to amex about spg, they gave me 1k but said I should keep it open till april. What will happen if I close b4 then?
The same what will happen when u keep it open

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #1135 on: December 31, 2012, 02:10:15 PM »
spoke to amex about spg, they gave me 1k but said I should keep it open till april. What will happen if I close b4 then?

Nothing in all likelihood.
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1136 on: December 31, 2012, 03:20:11 PM »
I find it interesting that I got 2,500 SPG points for an SM that I wasn't happy that I cant refer a friend...and I plan to SM them again to get more when those post.  But people are having a hard time getting anything for keeping a credit card open and giving the credit card company more business.
It's not about the quantity of your posts.  It's about the quality.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1137 on: December 31, 2012, 03:25:44 PM »
I find it interesting that I got 2,500 SPG points for an SM that I wasn't happy that I cant refer a friend...and I plan to SM them again to get more when those post.  But people are having a hard time getting anything for keeping a credit card open and giving the credit card company more business.
Well did u use ur account alot?
 how many years?
how many points do u have there?

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1138 on: December 31, 2012, 03:27:52 PM »
Well did u use ur account alot?
 how many years?
how many points do u have there?
No.
How many years what? Is my account open? ~7 years
Not alot.
It's not about the quantity of your posts.  It's about the quality.

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1139 on: January 04, 2013, 12:26:08 AM »
It looks like Chase is following Citi's footsteps.
Just called about the IB and got an offer for 10K bonus UR after $5k spend in 3 months.
Needless to say, I took it.
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