Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1836508 times)

Offline miles

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Re: Credit Card Retention Bonuses
« Reply #1140 on: January 04, 2013, 10:28:08 AM »
my phone call yesterday to AMEX was less then 3 minutes and i got back $450.00 for my DL Reserve
i was shocked by my self when i herd the amount the offer me 
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Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #1141 on: January 04, 2013, 12:04:31 PM »
Quote from: txtmax4 on January 04, 2013, 12:26:08 AM
It looks like Chase is following Citi's footsteps.
Just called about the IB and got an offer for 10K bonus UR after $5k spend in 3 months.
Needless to say, I took it.

I don't understand these bonuses! We will wave your fee if you allow us to give you 15K UR on your next 5K spend as long as it is done within 3 months, deal?
Why not just wave the fee?
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Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #1142 on: January 04, 2013, 01:10:27 PM »
Quote from: Redbull3 on January 04, 2013, 12:04:31 PM
I don't understand these bonuses! We will wave your fee if you allow us to give you 15K UR on your next 5K spend as long as it is done within 3 months, deal?
Why not just wave the fee?


10K points costs them maybe $50 and you pay AF and they earn on the $5 K spend . Not points plus waived fee, if I understood correctly
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Offline Saver2000

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Re: Credit Card Retention Bonuses
« Reply #1143 on: January 04, 2013, 01:17:13 PM »
Quote from: PETERP on January 04, 2013, 01:10:27 PM

10K points costs them maybe $50 and you pay AF and they earn on the $5 K spend . Not points plus waived fee, if I understood correctly
10k UR is worth $100 in chases book.

The IB is a charge card and must be paid in full every month, so no interest for them to make money on.
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Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #1144 on: January 04, 2013, 01:21:43 PM »
Quote from: Saver2000 on January 04, 2013, 01:17:13 PM
10k UR is worth $100 in chases book.

The IB is a charge card and must be paid in full every month, so no interest for them to make money on.

It's worth $100 in their book , but I think it costs them a lot less . They make money on the $5 K from the merchants regardless of customers not paying interest @ 2- 3 % I believe.

Just a thought on my part, to understand why they do it . Plus they hope you keep on spending after the $5K
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Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #1145 on: January 07, 2013, 01:01:03 PM »
Quote from: PETERP on January 04, 2013, 01:21:43 PM
It's worth $100 in their book , but I think it costs them a lot less . They make money on the $5 K from the merchants regardless of customers not paying interest @ 2- 3 % I believe.

Just a thought on my part, to understand why they do it . Plus they hope you keep on spending after the $5K

But 10K bonus + 5K regular spend = 15K for the next $5K, which means they are not only waiving the fee but also giving 3x on the next 5K in spend. Why does this make business sense?
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Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #1146 on: January 07, 2013, 01:07:24 PM »
Quote from: txtmax4 on January 04, 2013, 12:26:08 AM
It looks like Chase is following Citi's footsteps.
Just called about the IB and got an offer for 10K bonus UR after $5k spend in 3 months.
Needless to say, I took it.


@Redbull . Maybe I misunderstood but I thought Chase was not waiving fee but offering
the points to keep card open, and pay fee ?

Did Txtmax4 say he got both ?
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Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #1147 on: January 07, 2013, 01:09:59 PM »
Quote from: PETERP on January 07, 2013, 01:07:24 PM

@Redbull . Maybe I misunderstood but I thought Chase was not waiving fee but offering
the points to keep card open, and pay fee ?

Did Txtmax4 say he got both ?

You may be right and that would make much more sense.
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Offline A3

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Re: Credit Card Retention Bonuses
« Reply #1148 on: January 07, 2013, 02:54:14 PM »
Citi AA platinum Visa
$85 statement credit plus 1000 bonus miles every month I spend more than $1k
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Offline sky121

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Re: Re: Credit Card Retention Bonuses
« Reply #1149 on: January 07, 2013, 02:56:06 PM »
Quote from: A3 on January 07, 2013, 02:54:14 PM
Citi AA platinum Visa
$85 statement credit plus 1000 bonus miles every month I spend more than $1k

For how many months?
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"Not all who wander are lost"

Offline A3

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Credit Card Retention Bonuses
« Reply #1150 on: January 07, 2013, 03:33:04 PM »
Quote from: sky121 on January 07, 2013, 02:56:06 PM
For how many months?
Sorry 16

She was reading it off a screen likes its a standard offer. I did absolutely no spending on that card
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Offline Yaalili

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Re: Credit Card Retention Bonuses
« Reply #1151 on: January 07, 2013, 03:36:31 PM »
Quote from: A3 on January 07, 2013, 02:54:14 PM
Citi AA platinum Visa
$85 statement credit plus 1000 bonus miles every month I spend more than $1k

I got the same exact offer about 2 months ago, except it was 1000 bonus for every month spend of $750 and over.
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Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1152 on: January 07, 2013, 04:43:25 PM »
Quote from: A3 on January 07, 2013, 02:54:14 PM
Citi AA platinum Visa
$85 statement credit plus 1000 bonus miles every month I spend more than $1k
What did u tell her? is ur AF coming up now or it was posted or non?
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Offline A3

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Credit Card Retention Bonuses
« Reply #1153 on: January 08, 2013, 08:52:02 AM »
Quote from: sruly101 on January 07, 2013, 04:43:25 PM
What did u tell her? is ur AF coming up now or it was posted or non?

I actually paid it already last week. I was flying on AA using Avios out of LGA Sunday night. And flashing the card didn't work like it did in the past. So I told them I have no use for it, if it doesn't get me the free bags and I don't plan on traveling much this coming year.
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Offline miles

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Re: Credit Card Retention Bonuses
« Reply #1154 on: January 08, 2013, 11:32:33 AM »
now i got 20k for amex plt.
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Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1155 on: January 08, 2013, 11:40:06 AM »
Quote from: miles on January 08, 2013, 11:32:33 AM
now i got 20k for amex plt.
WOW how did u this?? how much do u spend on it?
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Offline miles

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Re: Credit Card Retention Bonuses
« Reply #1156 on: January 08, 2013, 11:48:54 AM »
Quote from: sruly101 on January 08, 2013, 11:40:06 AM
WOW how did u this?? how much do u spend on it?
YES

Total29,907.18
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Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #1157 on: January 08, 2013, 01:29:53 PM »
Quote from: miles on January 08, 2013, 11:48:54 AM
YES

Total29,907.18
How long do u have this card?
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Offline noturbizniss

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Make the most of annual fees?
« Reply #1158 on: January 09, 2013, 11:43:59 AM »
I searched but did not find any threads discussing this. I was wondering if anyone could post their experiences in making the most of annual fees, i.e. which banks might waive the fee, which banks might give you a retention bonus or which cards are not worth keeping and just transferring to another card?
For example, from what I've read the sapphire preferred card is worth keeping in order to maintain access to the better ultimate rewards system.

Thanks all!!
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READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline A3

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Make the most of annual fees?
« Reply #1159 on: January 09, 2013, 11:51:31 AM »
Did you search retention bonus? Big thread on that

http://forums.dansdeals.com/index.php?topic=1572
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