Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

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Author Topic: Credit Card Retention Bonuses  (Read 1837906 times)

Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #1180 on: January 27, 2013, 03:43:12 PM »
my wife 5k or $50 took the 5k
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1181 on: January 27, 2013, 03:44:26 PM »
Quote from: joeb1 on January 27, 2013, 03:37:46 PM
10k points or a $100 statement credit with SP!
Guess which one I chose ;)
Quote from: joeb1 on January 27, 2013, 03:43:12 PM
my wife 5k or $50 took the 5k
Kindve a no brainer  ;)
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Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #1182 on: January 27, 2013, 05:53:56 PM »
Quote from: joeb1 on January 27, 2013, 03:37:46 PM
10k points or a $100 statement credit with SP!
Guess which one I chose ;)
a record!! how many PUTPAC? was it hard or was the agent drunk  ;)
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Offline btab

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Credit Card Retention Bonuses
« Reply #1183 on: January 27, 2013, 06:42:53 PM »
Quote from: joeb1 on January 27, 2013, 03:37:46 PM
10k points or a $100 statement credit with SP!
Guess which one I chose ;)

can I ask how much you put on the card in a year?
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Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #1184 on: January 27, 2013, 07:01:59 PM »
$26k on the card
This was on my first call
First called number on back- he said no dice asked for a supervisor he was awesome put me on hold for a while and than came back with the offer
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Offline btab

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Credit Card Retention Bonuses
« Reply #1185 on: January 27, 2013, 07:02:58 PM »
Quote from: joeb1 on January 27, 2013, 07:01:59 PM
$26k on the card
This was on my first call
First called number on back- he said no dice asked for a supervisor he was awesome put me on hold for a while and than came back with the offer

did you say you want to cancel?
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Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #1186 on: January 27, 2013, 07:18:31 PM »
Nope
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #1187 on: January 27, 2013, 11:37:51 PM »
Quote from: joeb1 on January 27, 2013, 07:18:31 PM
Nope

So they offered you 10K because it was January?
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Offline bubbles

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Re: Credit Card Retention Bonuses
« Reply #1188 on: January 27, 2013, 11:40:24 PM »
Quote from: AJK on January 27, 2013, 11:37:51 PM
So they offered you 10K because it was January?

I've gotten retention bonuses before by just asking for them and not threatening to cancel.
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #1189 on: January 27, 2013, 11:41:08 PM »
Quote from: bubbles on January 27, 2013, 11:40:24 PM
I've gotten retention bonuses before by just asking for them and not threatening to cancel.

Ah, but at least that's an implied "I'm willing to cancel, if..."
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Offline btab

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Credit Card Retention Bonuses
« Reply #1190 on: January 27, 2013, 11:44:59 PM »
Quote from: AJK on January 27, 2013, 11:41:08 PM
Ah, but at least that's an implied "I'm willing to cancel, if..."

you could've read the post as...

Quote from: bubbles on January 27, 2013, 11:40:24 PM
I've gotten retention bonuses before by just asking for them [for the bonus]
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Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #1191 on: January 27, 2013, 11:58:23 PM »
Retention, by definition, implies possible cancellation.
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Offline bubbles

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Credit Card Retention Bonuses
« Reply #1192 on: January 27, 2013, 11:59:26 PM »
Quote from: AJK on January 27, 2013, 11:41:08 PM
Ah, but at least that's an implied "I'm willing to cancel, if..."

I've said that I was looking over my cc bill and noticed the annual fee was high and can they help me defray the cost
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Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #1193 on: January 28, 2013, 12:00:07 AM »
basically what i said
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Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1194 on: January 28, 2013, 12:21:36 AM »
My wife just called up for her UA Explorer and got 10k.
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Offline aryeh1

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Re: Re: Credit Card Retention Bonuses
« Reply #1195 on: January 28, 2013, 02:15:35 AM »
Quote from: Fan of Dan on January 28, 2013, 12:21:36 AM
My wife just called up for her UA Explorer and got 10k.
Heavy spending?
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Offline Fan of Dan

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Re: Re: Credit Card Retention Bonuses
« Reply #1196 on: January 28, 2013, 09:26:30 AM »
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Offline noturbizniss

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Re: Credit Card Retention Bonuses
« Reply #1197 on: January 29, 2013, 11:10:22 AM »
Just called Amex to cancel PRG (had for 2 years, spend couple thousand a month). Guy offered either :
A. $75 within 2 weeks and $75 after spending $1,500 within 60 days on PRIMARY CARD ONLY
or
B. 10,000 MR points within 2 weeks and 7,500 points after spending $1,500 within 60 days on PRIMARY CARD ONLY.

Obviously i took the points.

For all who may ask, i called up told him i would like to cancel. he asked why and i was honest and said the fee is kinda steep so he looked at what he could do for me.  Very simple straightforward.
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READ THE DARN WIKI!!!!

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...can still do FT method
...READS THE WIKI!!!

Offline Devorah

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Re: Credit Card Retention Bonuses
« Reply #1198 on: January 29, 2013, 12:02:53 PM »
Called to cancel my recently upgraded Business Plat card (after I double dipped for the $200 credit + 25k MR points).  Was offered $100 statement credit or 20k MR points.  Took the points.
« Last Edit: January 29, 2013, 12:47:03 PM by Devorah »
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Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #1199 on: January 29, 2013, 12:37:32 PM »
Quote from: noturbizniss on January 29, 2013, 11:10:22 AM
Just called Amex to cancel PRG (had for 2 years, spend couple thousand a month). Guy offered either :
A. $75 within 2 weeks and $75 after spending $1,500 within 60 days on PRIMARY CARD ONLY
or
B. 10,000 MR points within 2 weeks and 7,500 points after spending $1,500 within 60 days on PRIMARY CARD ONLY.

Obviously i took the points.

For all who may ask, i called up told him i would like to cancel. he asked why and i was honest and said the fee is kinda steep so he looked at what he could do for me.  Very simple straightforward.


Did you pay the AF after the 1st year? Or get a retention bonus then also?
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