Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1820224 times)

Offline noturbizniss

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Re: Credit Card Retention Bonuses
« Reply #1200 on: January 29, 2013, 12:44:53 PM »
Pretty sure I paid it - i forgot about the fee:/
I did get the 15K bonus for 30K spending though.
READ THE DARN WIKI!!!!

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Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1201 on: January 29, 2013, 10:25:38 PM »
Called Amex on my SPG. Guy said that since I got a bonus on my PRG card I cannot get a retention on the SPG. On the PRG I got 12.5K after some spend for the last 7.5k and closed the card soon as I got the points. Thought I would be in for a mussar shmooz but instead was just told that I cannot get anything on SPG.

Offline sawlw

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Re: Credit Card Retention Bonuses
« Reply #1202 on: January 31, 2013, 09:05:09 AM »
UA mileage plus got 10k after $2k spend in 30 days

Q: spent $2000 on the jan 27 and had 5,001 points post to my account, is this the retention or smtg else
(p.s. my statement closed on the 24th)

Offline Yid21

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Re: Credit Card Retention Bonuses
« Reply #1203 on: January 31, 2013, 11:47:20 AM »
Been trying to get bonuses for my PRG and Sapphire over the last few days with no luck. They all say that they don't give any retention bonuses. I tried SM and calling. I'm not a big spender so that is probably hurting me.

Should I downgrade my Sapphire to Freedom (I don't have a Freedom yet)?
Any ideas for the PRG? I already downgraded my Plat to Zync.

Offline sky121

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Re: Credit Card Retention Bonuses
« Reply #1204 on: January 31, 2013, 11:50:48 AM »
Been trying to get bonuses for my PRG and Sapphire over the last few days with no luck. They all say that they don't give any retention bonuses. I tried SM and calling. I'm not a big spender so that is probably hurting me.

Should I downgrade my Sapphire to Freedom (I don't have a Freedom yet)?
Any ideas for the PRG? I already downgraded my Plat to Zync.

If you want to churn these cards I'd close the PRG down. And as for the Sapphire maybe wait to downgrade it until after the 7% bonus points post.
"Not all who wander are lost"

Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #1205 on: January 31, 2013, 12:21:16 PM »
Should I downgrade my Sapphire to Freedom (I don't have a Freedom yet)?
Any ideas for the PRG? I already downgraded my Plat to Zync.

Are you able to downgrade a sapphire into a freedom? Not sure you can do that. You can definitely downgrade it to a no-fee non-preferred, though. And if you want you can apply for a freedom separately and get a sign up.

And as for the Sapphire maybe wait to downgrade it until after the 7% bonus points post.

+1

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1206 on: January 31, 2013, 04:39:18 PM »
My mom called chase before she came to IL now and she got a letter and confirmed with them that she was coming here. And now she went to rami Levi and she tried to use it and both her chase cards were denied. Think i can get compted for the denial
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1207 on: January 31, 2013, 05:05:44 PM »
My mom called chase before she came to IL now and she got a letter and confirmed with them that she was coming here. And now she went to rami Levi and she tried to use it and both her chase cards were denied. Think i can get compted for the denial

Yes.  I got some points for complaining my card came with name misspelled and it caused inconveniences.  Might take a few SM's.
It's not about the quantity of your posts.  It's about the quality.

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1208 on: January 31, 2013, 05:21:15 PM »
Yes.  I got some points for complaining my card came with name misspelled and it caused inconveniences.  Might take a few SM's.
one phone call in her part 5k
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Offline sky121

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Re: Credit Card Retention Bonuses
« Reply #1209 on: January 31, 2013, 05:24:25 PM »
one phone call in her part 5k

Nice. Did she ask for them? Or they offered?

   I think rots5's mother deserves a shout out for being able to deal with all these things on her own!
"Not all who wander are lost"

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1210 on: January 31, 2013, 05:28:43 PM »
I think rots5's mother deserves a shout out for being able to deal with all these things on her own!

Well being that shes a DDFer herself...its not so crazy  :P
It's not about the quantity of your posts.  It's about the quality.

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #1211 on: February 03, 2013, 01:01:17 AM »
I tried doing a sm for my Hyatt card for a retention bonus/ wave annual fee and for a anniversary cat 1-4 free night and they basically denied all.
I asked for courtesy bonus points and they said " it's unfair to other Hyatt members"
Willa huca work on this?

Offline btab

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Re: Credit Card Retention Bonuses
« Reply #1212 on: February 03, 2013, 01:16:07 AM »
I tried doing a sm for my Hyatt card for a retention bonus/ wave annual fee and for a anniversary cat 1-4 free night and they basically denied all.
I asked for courtesy bonus points and they said " it's unfair to other Hyatt members"
Willa huca work on this?

Is this for the first year? I did it the first time I opened the card and just kept SM other agents and it eventually worked.
learning about churning

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #1213 on: February 03, 2013, 01:22:40 AM »
Yes first year guess ill haveto keep on trying

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Re: Credit Card Retention Bonuses
« Reply #1214 on: February 04, 2013, 02:21:41 PM »
Last year with citi I got the annual fee removed with a 1000 point bonus every month that I spend 1k for 16 months. Since the 16 months is not up I only got a statement credit this year, plus I have to make 5 purchases to get it :(

Offline blue eyes

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Re: Credit Card Retention Bonuses
« Reply #1215 on: February 04, 2013, 03:06:53 PM »
Last year with citi I got the annual fee removed with a 1000 point bonus every month that I spend 1k for 16 months. Since the 16 months is not up I only got a statement credit this year, plus I have to make 5 purchases to get it :(



How do u get such deals? Asking nicely doesn't do it for ne

Online dovy2

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Re: Credit Card Retention Bonuses
« Reply #1216 on: February 04, 2013, 03:42:25 PM »
does chase have any way of grabbing back the 5k avios given as retention - if I cancel my ba card once they post?

Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #1217 on: February 04, 2013, 03:47:47 PM »
does chase have any way of grabbing back the 5k avios given as retention - if I cancel my ba card once they post?

Probably not, Dr. Evil

Offline mod

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Re: Credit Card Retention Bonuses
« Reply #1218 on: February 04, 2013, 03:56:31 PM »
Amex Platinum. Signed up a couple of months ago. The fee hit and when called to cancel they offered $400 statement credit or 50k points.
Took the points.

Offline AJK

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  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Credit Card Retention Bonuses
« Reply #1219 on: February 04, 2013, 03:57:24 PM »
Amex Platinum. Signed up a couple of months ago. The fee hit and when called to cancel they offered $400 statement credit or 50k points.
Took the points.

Winner winner chicken dinner.

(Though, what was your signup bonus?)
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