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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1819708 times)

Offline mod

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Re: Credit Card Retention Bonuses
« Reply #1240 on: February 13, 2013, 02:45:19 PM »
maybe this is just me but sounds a drop too good to be true...care to display a screenshot?

Which part sounds too good?
The target offer of 100k or the retention?
The retention bonus was done through phone call.

Offline btab

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Re: Credit Card Retention Bonuses
« Reply #1241 on: February 13, 2013, 04:27:45 PM »
Which part sounds too good?
The target offer of 100k or the retention?
The retention bonus was done through phone call.

I think they want to see a screenshot of your receiving the 50k as a retention.
learning about churning

Offline PETERP

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Re: Credit Card Retention Bonuses
« Reply #1242 on: February 13, 2013, 06:46:02 PM »
  SMed Chase to waive AF on my wifes United Card . No good . SMed back for good will and got 5K. Will take 1 or 2 billing cycles to post . 

Apply for new one and offer to close old one out after 5K post if in time ? Or  Pay the AF and apply for new one with new FF # and tell them want to separate spending for inheritance info etc

$95 for another 50K miles I can swallow.

Offline Mimi K.

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Re: Credit Card Retention Bonuses
« Reply #1243 on: February 13, 2013, 09:11:07 PM »
I think they want to see a screenshot of your receiving the 50k as a retention.
+1
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1244 on: February 14, 2013, 12:41:33 PM »
What have people been getting for an SP card?
It's not about the quantity of your posts.  It's about the quality.

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1245 on: February 14, 2013, 03:47:33 PM »
Hows 2500 for a SPG card?  Should I try to go for more?
It's not about the quantity of your posts.  It's about the quality.

Offline Armadillo

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Re: Credit Card Retention Bonuses
« Reply #1246 on: February 14, 2013, 09:45:28 PM »
Hows 2500 for a SPG card?  Should I try to go for more?
that's pretty much the max standardly reported for retention

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1247 on: February 15, 2013, 09:49:11 AM »
If you cancel the SPG card after getting a retention bonus do they claw back the points?
It's not about the quantity of your posts.  It's about the quality.

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1248 on: February 15, 2013, 09:54:56 AM »
If you cancel the SPG card after getting a retention bonus do they claw back the points?
I have done it with the PRG and kept the points.

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Re: Credit Card Retention Bonuses
« Reply #1249 on: February 15, 2013, 10:30:47 AM »
I think they want to see a screenshot of your receiving the 50k as a retention.

Will try to post when it posts to the account.

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Getting out of paying Annual Fee
« Reply #1250 on: February 18, 2013, 07:54:55 PM »
Hi,

Recently i decided i wanted to close my ba card right after my annual fee posted, i called up and asked to transfer my credit line over to another card and then close account. the rep told me that he cant transfer over entire line since i was holding a balance. he went ahead and got rid of the annual fee and told me that i should call back in 2- 3 days( the amount of time it takes for everything to clear) and that i should then go ahead and cancel the card, its been 6 months and i just never called back..

i dont know if this was discussed or if it was a 1 time thing.. just figured i would trow out that information for you guys to try.


Offline meshugener

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Re: Getting out of paying Annual Fee
« Reply #1251 on: February 18, 2013, 09:02:37 PM »
Cool. Thanks for sharing!
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Re: Getting out of paying Annual Fee
« Reply #1252 on: February 19, 2013, 10:07:11 AM »
READ THE DARN WIKI!!!!

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Re: Credit Card Retention Bonuses
« Reply #1253 on: February 19, 2013, 04:26:43 PM »
So i called up Amex for my AF on my plat which i already put 20k on first two months. Asked and nudged a few diff ways (nicely) but nothing. Nothing at all. She didnt want to hear of it, being that i got over 1,000 dollars (as she stated) in benefits
If you have any questions please search and then ask. PM me for detailed help.

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Re: Credit Card Retention Bonuses
« Reply #1254 on: February 20, 2013, 01:24:00 PM »
I just got hit with the $65 amex spg fee for the first time how do I either get it waived or get points to stay with the card?

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Re: Credit Card Retention Bonuses
« Reply #1255 on: February 20, 2013, 01:25:28 PM »
I just got hit with the $65 amex spg fee for the first time how do I either get it waived or get points to stay with the card?

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Re: Credit Card Retention Bonuses
« Reply #1256 on: February 20, 2013, 01:48:03 PM »

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1257 on: February 20, 2013, 01:49:41 PM »
and tell them what?
Im a great customer, pay bills on time.  Looking over statement online and you realized there was a $95 charge and you wanted to know if there is anything they can do to help you consider keeping the card.
It's not about the quantity of your posts.  It's about the quality.

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Re: Credit Card Retention Bonuses
« Reply #1258 on: February 20, 2013, 02:15:17 PM »
and tell them what?
and ill be spending a lot more this year
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Re: Credit Card Retention Bonuses
« Reply #1259 on: February 28, 2013, 11:28:13 PM »
just called chase to cancel my UMPE personal card cuz i'm ready to churn it to get another signup bonus.
I didn't even ask for a retention bonus, but he offered me $100 statement credit that will take 4-6 wks to post. Should I just forget it, cancel, and reapply for the bonus. Or should I wait to get the credit, then cancel, and reapply