Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1821014 times)

Offline MEIR613

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Re: Credit Card Retention Bonuses
« Reply #1260 on: February 28, 2013, 11:31:45 PM »
just called chase to cancel my UMPE personal card cuz i'm ready to churn it to get another signup bonus.
I didn't even ask for a retention bonus, but he offered me $100 statement credit that will take 4-6 wks to post. Should I just forget it, cancel, and reapply for the bonus. Or should I wait to get the credit, then cancel, and reapply
Why not wait, unless there's you plan on getting the SW card now and want the 50k, but even then I would still wait.

It will probably post in a week anyways.

Offline DP7

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Re: Credit Card Retention Bonuses
« Reply #1261 on: February 28, 2013, 11:31:58 PM »
just called chase to cancel my UMPE personal card cuz i'm ready to churn it to get another signup bonus.
I didn't even ask for a retention bonus, but he offered me $100 statement credit that will take 4-6 wks to post. Should I just forget it, cancel, and reapply for the bonus. Or should I wait to get the credit, then cancel, and reapply

Gotta love it.

Offline minkr

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Re: Credit Card Retention Bonuses
« Reply #1262 on: February 28, 2013, 11:35:09 PM »
Why not wait, unless there's you plan on getting the SW card now and want the 50k, but even then I would still wait.

It will probably post in a week anyways.
i was thinking of doing UMPE and CSP - is that 40k signup bonus going away any time soon?

Offline MEIR613

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Re: Credit Card Retention Bonuses
« Reply #1263 on: February 28, 2013, 11:38:26 PM »
i was thinking of doing UMPE and CSP - is that 40k signup bonus going away any time soon?
Nope

Offline robi

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Re: Credit Card Retention Bonuses
« Reply #1264 on: February 28, 2013, 11:53:20 PM »
Gotta love it.
i called a month ago to cancel mine, rep gave me 10k to keep it open. Called again yesterday to cancel, he asked me about the bonus, I said I have too much clutter in my wallet, so he offered me 5k if I spend 1k over the next month. :)
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Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1265 on: March 01, 2013, 03:22:25 AM »
damn, i just sm's them to shut down my explorer card and transfer part of the cl to my club card - should called for retention.... nu nu..
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Offline Nafster

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Re: Credit Card Retention Bonuses
« Reply #1266 on: March 03, 2013, 01:22:03 AM »
So here's my retention run down from a 3BM I did last March:

CO OP - after being transferred (I believe to the loyalty dept.) I was offered $50 or 5k miles, obviously I took the latter.
UMPE - was only offered 2.5k so I HUCA but the next CSR says I see you were already offered 2.5k miles and that's the best I can do for you, so I swallowed and took it.
SP - HUCA 3x but got no where, on my 4th attempt the guy CSR went on to mention my UR total and that I can use them to pay the AF... after trying the I'm a good Chase customer Shpiel and still not getting anything, I thought I'd end up w/o points like I've read about most on this thread. But then I mentioned my spend total and asked for some bonus points and was able to hang up the phone with 4k UR! And the points posted the same day.

So for keeping my cards open a few more days I'm up $184.50.

Offline Jkhein

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Re: Credit Card Retention Bonuses
« Reply #1267 on: March 03, 2013, 01:31:00 AM »
But then I mentioned my spend total
which was?

Offline mow

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Re: Credit Card Retention Bonuses
« Reply #1268 on: March 03, 2013, 02:05:23 AM »
Chase united card got 150 credit

Offline sky121

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Re: Credit Card Retention Bonuses
« Reply #1269 on: March 03, 2013, 08:33:35 AM »
Chase united card got 150 credit

Nice!
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1270 on: March 03, 2013, 09:11:14 AM »
Nice!
+1
What are the chances they'll give me any sort of retention bonus if I only spent one dollar on the UA card?
It's not about the quantity of your posts.  It's about the quality.

Offline sky121

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Re: Credit Card Retention Bonuses
« Reply #1271 on: March 03, 2013, 09:13:37 AM »
+1
What are the chances they'll give me any sort of retention bonus if I only spent one dollar on the UA card?

I'd say slim  but not impossible.
"Not all who wander are lost"

Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1272 on: March 03, 2013, 09:19:29 AM »
I'd say slim  but not impossible.
Gota try it today. I never had a cc yet that I was charged for AF yet...can I ask for retention even if its a few months old? Just wana churn it already but I don't mind waiting a few weeks till points post.
It's not about the quantity of your posts.  It's about the quality.

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1273 on: March 03, 2013, 09:35:04 AM »
Gota try it today. I never had a cc yet that I was charged for AF yet...can I ask for retention even if its a few months old? Just wana churn it already but I don't mind waiting a few weeks till points post.
i don't have any Amex cards  ;D
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1274 on: March 03, 2013, 09:47:38 AM »
i don't have any Amex cards  ;D
In public?! You serious?  :o

JK  :P
It's not about the quantity of your posts.  It's about the quality.

Offline Nafster

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Re: Credit Card Retention Bonuses
« Reply #1275 on: March 03, 2013, 09:53:20 AM »
which was?
Sorry, I forgot to mention my charges:

CO OP 18k
UMPE 12k
SP 38K

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1276 on: March 03, 2013, 10:05:17 AM »
In public?! You serious?  :o

JK  :P
yup  ;D

Took me a whole to find this. Lol
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Offline mmermss

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Re: Credit Card Retention Bonuses
« Reply #1277 on: March 03, 2013, 10:07:53 AM »
yup  ;D

Took me a whole to find this. Lol
I knew you were gana bring that up  ;)
It's not about the quantity of your posts.  It's about the quality.

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #1278 on: March 03, 2013, 04:03:23 PM »
I don't get it. I put on my SP WMC around 30k in the yr. and i call to cancel/retention and she said theres nothing she can do. 

Why me?!  I feel like im the only one who never gets retention.
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Offline sky121

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Re: Credit Card Retention Bonuses
« Reply #1279 on: March 03, 2013, 04:03:50 PM »
I don't get it. I put on my SP WMC around 30k in the yr. and i call to cancel/retention and she said theres nothing she can do. 

Why me?!  I feel like im the only one who never gets retention.

What do you say when you call?
"Not all who wander are lost"