Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1819687 times)

Offline DansDealsLover

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Re: Credit Card Retention Bonuses
« Reply #1500 on: June 30, 2013, 01:01:36 AM »
Why don't you downgrade the card and then reapply for the card to get the bonus again?
Because that would be a credit pull which I would like to avoid right now...

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #1501 on: June 30, 2013, 01:22:33 PM »
Because that would be a credit pull which I would like to avoid right now...
Fair enough.
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Offline mochada

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Re: Credit Card Retention Bonuses
« Reply #1502 on: July 02, 2013, 10:30:29 AM »
Called to cancel Hyatt card- they told me "you just got your anniversary bonus, that's worth much more than the $75 annual fee."  How did people get 5k points? I will HUCA but any suggestions on how else to phrase it?
« Last Edit: July 02, 2013, 10:53:55 AM by jagstangx »

Offline Shmelly

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Re: Credit Card Retention Bonuses
« Reply #1503 on: July 08, 2013, 04:46:02 PM »
Question to anyone who has gotten a Citi retention bonus that revolves around monthly spend (ie 750 bonus points for each month you spend $750): does the spend minimum go by calendar month or by statement month?
You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. - Dr. Seuss

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1504 on: July 08, 2013, 09:08:50 PM »
Question to anyone who has gotten a Citi retention bonus that revolves around monthly spend (ie 750 bonus points for each month you spend $750): does the spend minimum go by calendar month or by statement month?
I never got it but can tell you 100% that it's statement.
If You See Something, Say Something!!

Offline nhocquay

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Re: Credit Card Retention Bonuses
« Reply #1505 on: July 08, 2013, 10:21:48 PM »
I never got it but can tell you 100% that it's statement.
+1

Offline Yordai Dooma

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Re: Credit Card Retention Bonuses
« Reply #1506 on: July 08, 2013, 10:38:51 PM »
Amex personal SPG- 3K in points

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1507 on: July 08, 2013, 10:41:25 PM »
Amex personal SPG- 3K in points
OK, any HUCA's?
What were the magic words?
If You See Something, Say Something!!

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #1508 on: July 08, 2013, 10:44:00 PM »
Delta personal-7.5K.
Just asked to close, was offered $50, asked about miles and was offered 7.5K right away.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Yordai Dooma

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Re: Credit Card Retention Bonuses
« Reply #1509 on: July 08, 2013, 10:47:11 PM »
OK, any HUCA's?
What were the magic words?
one call. Sat on hold for 10 min. Said im considering closing or switching to another card. Put me on hold for a min and offered me 3K.
Spent about $1000 max on the card for the year

Offline txtmax4

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Re: Credit Card Retention Bonuses
« Reply #1510 on: July 08, 2013, 10:50:38 PM »
one call. Sat on hold for 10 min. Said im considering closing or switching to another card. Put me on hold for a min and offered me 3K.
Spent about $1000 max on the card for the year
W.O.W.
Had such a hard time from them for the past two times that I didn't even bother calling this past time around.. Spent $1000's upon $1000's and they always "offered me to switch to another product". Funny that that suggestion on your part prompted the retention.
If You See Something, Say Something!!

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1511 on: July 09, 2013, 01:48:39 AM »
I never got it but can tell you 100% that it's statement.
+1 from experience.

Offline smaxber

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Re: Credit Card Retention Bonuses
« Reply #1512 on: July 09, 2013, 12:43:43 PM »
Delta personal-7.5K.
Just asked to close, was offered $50, asked about miles and was offered 7.5K right away.

Do you fly delta often enough for it to be worth it?

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #1513 on: July 09, 2013, 01:21:37 PM »
Do you fly delta often enough for it to be worth it?
I never fly Delta. I'll close it another time.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline wierdal832

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Re: Credit Card Retention Bonuses
« Reply #1514 on: July 11, 2013, 11:28:42 AM »
what number do i call to ask for this? amex

Offline jjeettss917

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Re: Credit Card Retention Bonuses
« Reply #1515 on: July 11, 2013, 11:36:51 AM »
i have the amex gold and just got my $175 renewal fee....i dont use the card at all....i have 18,000 points...do i lose them if i cancel the card? if yes, whats the best thing to do with them now? transfer to Avios?

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #1516 on: July 11, 2013, 11:43:27 AM »
i have the amex gold and just got my $175 renewal fee....i dont use the card at all....i have 18,000 points...do i lose them if i cancel the card? if yes, whats the best thing to do with them now? transfer to Avios?
do you have any other Amex cards which earn MR? If yes, you will not lose the points.
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Offline Bostener

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SPG Business
« Reply #1517 on: July 11, 2013, 05:08:19 PM »
SPG Business
First try to wave AF = I can’t do anything, the system doesn’t let me, it’s a very good card and worth the AF.

Second try = offered half of the AF, I replied I am sure you can do better he came back and took of $45.

Should I stay with this or push harder?
Airlines sending me "We're in this together" emails.

Bruh, where were you when my suitcase weighed it 51.50 pounds?

Offline Dan

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Re: Credit Card Retention Bonuses
« Reply #1518 on: July 11, 2013, 05:12:54 PM »
Ask for points.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline how

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Re: Credit Card Retention Bonuses
« Reply #1519 on: July 11, 2013, 05:15:25 PM »
Ask for points.
I was offered 3000 points is that the best i'm going to get