Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  IB/IP
     Retention: 10k UR after 5k spend
    IC
     Retention: $50 SC
  UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  UA (Presidential)
     Retention: $100 account credit
  BA
     Retention: 9k Avios for spending $1500 in 3 months
  Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

  Business gold:5k-15k/$100 statement credit no spend required.
  Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
  SPG personal: 7k for 1k spend in 3 months.
  SPG business: 10k no spend.
  Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
  Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
  Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 914693 times)

Offline A European

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Re: Credit Card Retention Bonuses
« Reply #1905 on: December 15, 2013, 11:55:10 AM »
As Dan said this is a (old) retention bonus, its not a bonus offer.... however they are giving this one very easy... just say you are not so happy with the card for whatever stupid reason, and they will most probably offer you this bonus (HUCA if necessary) I got this bonus a few months ago when I called in saying that I am upset that they removed some fraud protection....

When you just call in and ask if there is such offer, most of the times the rep will tell you no, though sometimes they will offer it to you right away, as a retention for not having a 10,000 bonus points offer  :)
Thanks for clarifying!

Offline SPLP

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Re: Chase ink 10000 point bonus available to existing cardholders
« Reply #1906 on: December 15, 2013, 01:33:00 PM »
Is there a link? Where did you see/hear this?

called retention line -- i just give them all my card # and they tell me yes bla bla or no

Offline BigDanFan

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Re: Chase ink 10000 point bonus available to existing cardholders
« Reply #1907 on: December 15, 2013, 01:35:13 PM »
As Dan said this is a (old) retention bonus, its not a bonus offer.... however they are giving this one very easy... just say you are not so happy with the card for whatever stupid reason, and they will most probably offer you this bonus (HUCA if necessary) I got this bonus a few months ago when I called in saying that I am upset that they removed some fraud protection....

When you just call in and ask if there is such offer, most of the times the rep will tell you no, though sometimes they will offer it to you right away, as a retention for not having a 10,000 bonus points offer  :)
interesting! fraud protection removed -- What other ink benefits have they taken away that we can 'complain' about?
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Offline ilherman

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Re: Chase ink 10000 point bonus available to existing cardholders
« Reply #1908 on: December 15, 2013, 02:22:47 PM »
interesting! fraud protection removed -- What other ink benefits have they taken away that we can 'complain' about?
Not sure how its called, its one of the benefits... that they eliminated a few months ago, maybe it was called identity theft protection.
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Offline ari2955

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Re: Credit Card Retention Bonuses
« Reply #1909 on: December 15, 2013, 02:23:30 PM »
Yup, got the 10k bonus offer for my ink plus, on 1st call😀
Although, the rep said that the 90-day period to spend the $5k won't actually start until the 23rd, so any spending before that won't actually count.
« Last Edit: December 15, 2013, 02:31:52 PM by ari2955 »

Offline ari2955

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Re: Chase ink 10000 point bonus available to existing cardholders
« Reply #1910 on: December 15, 2013, 02:25:48 PM »
Not sure how its called, its one of the benefits... that they eliminated a few months ago, maybe it was called identity theft protection.
Yup, that's what it was called

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #1911 on: December 15, 2013, 03:43:44 PM »
Any recent reports on retention offers for the US Airways personal/business card?
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Offline TC610

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Re: Credit Card Retention Bonuses
« Reply #1912 on: December 15, 2013, 03:53:18 PM »
I got the same 10k/$5k/3mo bonus offer on my first call as well.

Offline fdg9

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Re: Credit Card Retention Bonuses
« Reply #1913 on: December 16, 2013, 02:34:35 PM »
what is chase retention phone number?
thanks

Offline ilherman

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Re: Credit Card Retention Bonuses
« Reply #1914 on: December 16, 2013, 02:41:44 PM »
what is chase retention phone number?
thanks
Call CUS and ask to be transferred to the retention dept.
You can say what you think when you think what you say.

Offline fdg9

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Re: Credit Card Retention Bonuses
« Reply #1915 on: December 16, 2013, 03:02:35 PM »
what about amex retention #?

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #1916 on: December 16, 2013, 10:31:53 PM »
Has anyone gotten 15K points on an ink card for spending 5K or just 10K points?

Offline Super Speed

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Re: Credit Card Retention Bonuses
« Reply #1917 on: December 16, 2013, 10:47:33 PM »
Has anyone gotten 15K points on an ink card for spending 5K or just 10K points?
Its 15K total 10K bonus and 5K for the spending.


Offline lifetimedeals

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Re: Credit Card Retention Bonuses
« Reply #1918 on: December 16, 2013, 11:47:01 PM »
what is the point of HUCA if calling the 2nd time rep says see u called in few days ago and was given this info and nothing more we can do?

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #1919 on: December 16, 2013, 11:52:39 PM »
what is the point of HUCA if calling the 2nd time rep says see u called in few days ago and was given this info and nothing more we can do?
the point is that the 3rd time the rep might be to tiered to read the notes and just issue you the bonus :)