Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1849271 times)

Offline Malachi

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Re: Credit Card Retention Bonuses
« Reply #2040 on: January 30, 2014, 12:33:13 AM »
Anyone get anything lately for blue cash preferred ?
Denny Crane

Offline AharonInIsrael

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Re: Credit Card Retention Bonuses
« Reply #2041 on: January 30, 2014, 05:33:31 AM »
I called ba about my annual fee. But I got the card in October and it was past 60 days so the representative didnt want to give me anything. So i told him ok cancel the card and pro rate it. He cancelled the card. After I hung up and cut up the card I realized how was I gonna get the refund for the rest of my annual fee??? Duh, so I"m feeling really dumb.....   So i call back BA and the rep tells me "oh no after 60 days you get nothing". So I tell her then why in my right mind would I cancel a card that I PAID for before the year is up??????   SO she says she can reinstate it - so i tell her I cut it up!!!!! SO she says she"ll send me another one with the same number and she send a message to the retention dept to give me 2500 for all the trouble I had! She said the points should post in a couple of days!!!!   Now I'M NOT feeling so stupid :)
Lol. Don't try this at home!

Offline rots5

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Re: Credit Card Retention Bonuses
« Reply #2042 on: January 30, 2014, 06:21:37 PM »
Just called retention for my wifes plat... I asked to close down bec citi just came out with a 200$ statement cr and 100k plus i lost a lot of lounges. She said our system pulled up on your account a 450$ statement credit if you stay. Does that work?
If you have any questions please search and then ask. PM me for detailed help.

Offline Red

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Re: Credit Card Retention Bonuses
« Reply #2043 on: January 31, 2014, 04:47:36 AM »
Just called retention for my wifes plat... I asked to close down bec citi just came out with a 200$ statement cr and 100k plus i lost a lot of lounges. She said our system pulled up on your account a 450$ statement credit if you stay. Does that work?
Does what work? If she said she'll give it to you then she will...

Offline eve

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Re: Credit Card Retention Bonuses
« Reply #2044 on: February 01, 2014, 11:01:21 PM »
Can anyone give me an answer if there is a chance of getting a retention bonus with the Sapphire??  Also is it too late to call for a retention bonus if the fee already posted to my current statement??? Can"t keep track of all my cards membership fee schedules.  Thanks!!!

Offline zandray35

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Re: Credit Card Retention Bonuses
« Reply #2045 on: February 02, 2014, 12:47:34 AM »
Citi offered$95  credit after spending $95 to keep the amex aa card ($85 fee), will thst count the $85 fee or needs to be a new $95?

Offline Shmulyg

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Re: Credit Card Retention Bonuses
« Reply #2046 on: February 02, 2014, 12:54:12 AM »
Can anyone give me an answer if there is a chance of getting a retention bonus with the Sapphire??  Also is it too late to call for a retention bonus if the fee already posted to my current statement??? Can"t keep track of all my cards membership fee schedules.  Thanks!!!
Absolutely not.

Offline Shmulyg

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Re: Credit Card Retention Bonuses
« Reply #2047 on: February 02, 2014, 12:55:20 AM »
Citi offered$95  credit after spending $95 to keep the amex aa card ($85 fee), will thst count the $85 fee or needs to be a new $95?
You will need to spend $95, IMHO.

Offline zandray35

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Re: Credit Card Retention Bonuses
« Reply #2048 on: February 02, 2014, 01:02:30 AM »
Thanks

Offline avremie

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Re: Credit Card Retention Bonuses
« Reply #2049 on: February 02, 2014, 12:12:02 PM »
Has anybody got a nice bonus with spg?

Offline spetropo

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Re: Credit Card Retention Bonuses
« Reply #2050 on: February 03, 2014, 09:06:48 AM »
Marriott Rewards - Just got a free night certification Cat 1-4 if I spend $1k in 30 days. This is in addition to the Cat 1 -5 anniversary certificate.
Seems that they were ready to cancel with no further negotiation.

Offline YY

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Re: Credit Card Retention Bonuses
« Reply #2051 on: February 03, 2014, 05:31:29 PM »
Just got a 25K MR bonus to stay with my Platinum.
They would not offer any waiver on fee or cash back bonus besides that.
I assume I have to wait until it posts to my account but after that anyone know how long I need to stay with platinum before I cancel or downgrade to keep the points ?

Offline ChikkyMonkey

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Re: Credit Card Retention Bonuses
« Reply #2052 on: February 03, 2014, 05:36:06 PM »
Just called retention for my wifes plat... I asked to close down bec citi just came out with a 200$ statement cr and 100k plus i lost a lot of lounges. She said our system pulled up on your account a 450$ statement credit if you stay. Does that work?


How much did you spend this year?

They transferred you to someone who deals with closing account or regular customer service offered?

Offline Redbull3

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Re: Credit Card Retention Bonuses
« Reply #2053 on: February 03, 2014, 07:15:27 PM »
Just called retention for my wifes plat... I asked to close down bec citi just came out with a 200$ statement cr and 100k plus i lost a lot of lounges. She said our system pulled up on your account a 450$ statement credit if you stay. Does that work?

Nice - smart arguments. What spend and how long did she have the card?

Offline dovy2

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Re: Credit Card Retention Bonuses
« Reply #2054 on: February 03, 2014, 07:26:19 PM »
just got the 95 British Airways fee.
What's the latest retention offers?

Offline joeb1

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Re: Credit Card Retention Bonuses
« Reply #2055 on: February 03, 2014, 07:43:03 PM »
None really...PUTPAC

Offline Centro

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Re: Credit Card Retention Bonuses
« Reply #2056 on: February 03, 2014, 08:04:24 PM »
Any recent luck with Sapphire Preferred?

What if I downgrade to none proffered after I was charged the $95, will I get it back?

Offline Shmulyg

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Re: Credit Card Retention Bonuses
« Reply #2057 on: February 03, 2014, 08:48:56 PM »
What if I downgrade to none proffered after I was charged the $95, will I get it back?
Yup.

Offline YY

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Re: Credit Card Retention Bonuses
« Reply #2058 on: February 03, 2014, 10:02:06 PM »
Has anyone tried cancelling or downgrading from amex platinum after getting a retention bonus ?
are there any rules of how long you have to stay or if you need to pay AF to keep the bonus ?

I am thinking of downgrading to green and wondering if they would do it

Offline Centro

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Re: Credit Card Retention Bonuses
« Reply #2059 on: February 03, 2014, 10:15:32 PM »
Yup.
Withing how many days of the charge (or statement closing) does it need to be downgraded?
« Last Edit: February 03, 2014, 10:19:38 PM by centro »