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I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1838061 times)

Offline deusconsilio

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Re: Credit Card Retention Bonuses
« Reply #2080 on: February 06, 2014, 10:21:26 AM »
Perhaps he just means he'll ask for this year based on his using it heavily for 10 years?

Correct, I was thinking something along the lines of saying a friend of mine had had an Amex card for a long time and received 20k points in appreciated of his loyalty, etc, and I wondered if I could get that as well.

Offline U-no-me!

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Re: Credit Card Retention Bonuses
« Reply #2081 on: February 06, 2014, 12:13:28 PM »
Citi AAdvantage card.
$95 statement credit and extra 1,000 points per month for 16 months on $1,000 spend.
Total spent on this card was just $2,500 to get the bonus points.
Vote U-no-me '14!

Offline mechayamom

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Re: Credit Card Retention Bonuses
« Reply #2082 on: February 10, 2014, 02:57:19 PM »
Was offered the same.  Didnt take it yet.  $95 statement credit, plus the 1000 bonus points for every $1000 spend.
Any better offers I should aspire to wrangle out of this?  Or take the offer?
Suggestions?

Offline AJK

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Re: Credit Card Retention Bonuses
« Reply #2083 on: February 10, 2014, 02:59:59 PM »
Don't be greedy.

Besides, that's about the best offer you'll get.
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Offline mechayamom

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Re: Credit Card Retention Bonuses
« Reply #2084 on: February 10, 2014, 03:24:18 PM »
Thanks AJK.
Will go for it.

Offline CS1

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Re: Credit Card Retention Bonuses
« Reply #2085 on: February 10, 2014, 06:05:43 PM »
Was offered the same.  Didnt take it yet.  $95 statement credit, plus the 1000 bonus points for every $1000 spend.
Any better offers I should aspire to wrangle out of this?  Or take the offer?
Suggestions?
+1
Yes, that looks great to me, too!
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Offline dbel23

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Re: Credit Card Retention Bonuses
« Reply #2086 on: February 10, 2014, 07:02:25 PM »
Any idea what is the minimum amount of time one has to have a card to realistically expect a retention bonus if any? Is there a point in calling to threaten to close a card that's been open less than 3 months just to get a bonus?

Offline YY

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Re: Credit Card Retention Bonuses
« Reply #2087 on: February 11, 2014, 01:04:13 AM »
Correct, I was thinking something along the lines of saying a friend of mine had had an Amex card for a long time and received 20k points in appreciated of his loyalty, etc, and I wondered if I could get that as well.
For 10 years, assuming you had significant spending, I would hold out for more than 20k points.

Offline deusconsilio

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Re: Credit Card Retention Bonuses
« Reply #2088 on: February 11, 2014, 07:20:54 AM »
For 10 years, assuming you had significant spending, I would hold out for more than 20k points.

Called last night and gave a speech: 10+ year card holder but using it less lately and not sure I want to keep the card, etc etc.

All they offered was 25K pts to upgrade to platinum. Crap deal.

HUCA for me

Offline shimino1

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Re: Credit Card Retention Bonuses
« Reply #2089 on: February 11, 2014, 08:08:21 AM »
Anyone have a direct number for AMEX retention or have to go through reg cs?

Offline jack12

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Re: Credit Card Retention Bonuses
« Reply #2090 on: February 11, 2014, 09:22:45 AM »
I got 20k MR for my Amex Gold and an additional 7500 MR if I spend a few thousand dollars in the next few months (I forgot exact details)

Offline mechayamom

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Re: Credit Card Retention Bonuses
« Reply #2091 on: February 11, 2014, 09:46:01 AM »
British Airways Retention bonus question.
Just got the $95 annual fee billed.  Had the card a year.
Retention bonus offered as 9000 avios if spend $1500 over 3 months?
Suggestions?
Keep the card or close it and transfer the CL?
Spouse has a BA card already.
How is the churn on this card?
Thanks.

Offline CS1

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Re: Credit Card Retention Bonuses
« Reply #2092 on: February 11, 2014, 12:19:51 PM »
British Airways Retention bonus question.
Just got the $95 annual fee billed.  Had the card a year.
Retention bonus offered as 9000 avios if spend $1500 over 3 months?
Suggestions?
Keep the card or close it and transfer the CL?
Spouse has a BA card already.
How is the churn on this card?
Thanks.
+1
I haven't gotten into the churning thing, however,
9000 avios for making $1500 in MS (can be 2 simple APs, for free!) looks like a good deal!

 :) To me, it's like getting 2 flights (4500 avios each) for $90 total...!
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Offline Dr Moose

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Re: Credit Card Retention Bonuses
« Reply #2093 on: February 11, 2014, 12:23:01 PM »
How is the churn on this card?
IIRC not easily churnable
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Offline robbie

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Re: Credit Card Retention Bonuses
« Reply #2094 on: February 11, 2014, 12:46:22 PM »
+1
I haven't gotten into the churning thing, however,
9000 avios for making $1500 in MS (can be 2 simple APs, for free!) looks like a good deal!

 :) To me, it's like getting 2 flights (4500 avios each) for $90 total...!

they say churning isnt easy on that card, have to wait 12 months

Offline deusconsilio

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Re: Credit Card Retention Bonuses
« Reply #2095 on: February 11, 2014, 02:59:33 PM »
they say churning isnt easy on that card, have to wait 12 months

Is there a table anywhere on this site that shows card churn-ability timelines? E.g. chase BA Avios 12mo, AMEX SPG 12mo, UA Explorer 6 mo, etc?

Offline Emkay

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Re: Credit Card Retention Bonuses
« Reply #2096 on: February 11, 2014, 03:00:41 PM »
Is there a table anywhere on this site that shows card churn-ability timelines? E.g. chase BA Avios 12mo, AMEX SPG 12mo, UA Explorer 6 mo, etc?
no

Offline ari2955

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Re: Credit Card Retention Bonuses
« Reply #2097 on: February 11, 2014, 03:07:07 PM »
Is there a table anywhere on this site that shows card churn-ability timelines? E.g. chase BA Avios 12mo, AMEX SPG 12mo, UA Explorer 6 mo, etc?
All this info can be found on this forum, just not on a golden platter.

Offline sholom

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Re: Credit Card Retention Bonuses
« Reply #2098 on: February 11, 2014, 04:06:09 PM »
i just closed my citi aa amax
they gave me $50 statmant credit and 5000 aa miles

Offline smaxber

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Re: Credit Card Retention Bonuses
« Reply #2099 on: February 11, 2014, 06:14:16 PM »
tried  canceling biz plat but of course got someone that kept telling me the benefits of the card etc. he signed me up for PP and gave me 10k MR as courtesy....i told i will call back with my decision...he didnt offer any money or AA credit even after mentioning the loss of lounges etc.... anything else i can say? needs to be closed....he did offer to downgrade to gold/green but will have AF