Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1848713 times)

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2100 on: February 11, 2014, 09:04:07 PM »
tried  canceling biz plat but of course got someone that kept telling me the benefits of the card etc. he signed me up for PP and gave me 10k MR as courtesy....i told i will call back with my decision...he didnt offer any money or AA credit even after mentioning the loss of lounges etc.... anything else i can say? needs to be closed....he did offer to downgrade to gold/green but will have AF
Try HUCA. If downgrade to green i think there is an additional 5K bonus you get.
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Offline Shmulyg

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Re: Credit Card Retention Bonuses
« Reply #2101 on: February 12, 2014, 01:58:52 AM »
Try HUCA. If downgrade to green i think there is an additional 5K bonus you get.
5k Green bonus only works for biz cards and even then it's YMMV.

Offline deusconsilio

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Re: Credit Card Retention Bonuses
« Reply #2102 on: February 12, 2014, 07:06:20 AM »
5k Green bonus only works for biz cards and even then it's YMMV.

YMMV = ?

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2103 on: February 12, 2014, 07:33:36 AM »
Quaerite et Invenietis.

Offline smaxber

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Re: Credit Card Retention Bonuses
« Reply #2104 on: February 12, 2014, 11:13:28 AM »
its a biz plat

Offline mechayamom

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Re: Credit Card Retention Bonuses
« Reply #2105 on: February 12, 2014, 12:39:50 PM »
British Airways Retention bonus question.
Just got the $95 annual fee billed.  Had the card a year.
Retention bonus offered as 9000 avios if spend $1500 over 3 months?
Suggestions?
Keep the card or close it and transfer the CL?
Spouse has a BA card already.
How is the churn on this card?
Thanks.
[/quote
]   So no need to churn.  I can wait 12 months to apply. Dont really see a need to keep this one around.  Have another BA card for hubby.
Should I just close and transfer the CL.  Or keep the 9000 bonus avios and pay the annual spend.  Looking for an answer from somebody who has been on the forum for quite a while please.

Offline AharonInIsrael

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Re: Credit Card Retention Bonuses
« Reply #2106 on: February 12, 2014, 03:20:49 PM »
So no need to churn.  I can wait 12 months to apply. Dont really see a need to keep this one around.  Have another BA card for hubby.
Should I just close and transfer the CL.  Or keep the 9000 bonus avios and pay the annual spend.  Looking for an answer from somebody who has been on the forum for quite a while please.
That's the standard retention bonus for the card (as you can see in the wiki).
If you really want, you can spend the $1500 within 60 days of the fee posting, and once your bonus posts can close the card (although long-term they won't be happy about that). Even if not, you're getting 9000 points for 1.05 cents per point, which is a good deal in my opinion.
Not closing the card delays the point from when you can reapply. When you say "no need to churn", you mean you've decided that you don't want to churn? Not really sure what you mean by that.

Offline mechayamom

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Re: Credit Card Retention Bonuses
« Reply #2107 on: February 12, 2014, 03:54:39 PM »
That's the standard retention bonus for the card (as you can see in the wiki).
If you really want, you can spend the $1500 within 60 days of the fee posting, and once your bonus posts can close the card (although long-term they won't be happy about that). Even if not, you're getting 9000 points for 1.05 cents per point, which is a good deal in my opinion.
Not closing the card delays the point from when you can reapply. When you say "no need to churn", you mean you've decided that you don't want to churn? Not really sure what you mean by that.

I got the card a year ago. Spent the amount and got my 50000 miles
Forgot about spending the extra 10K to get 25000 more miles
This card was gotten before they waived the annual fee so I already paid one annual fee
I am now in the second year and another annual fee is due. I think I would rather close the card and wait 12 months to reapply and if there is a 50k offer do that. Rather than pay another annual fee and get 9000 miles to cover the $95 fee
Just waiting to hear back from anyone if there is any reason to keep this card open
I have another BA card from my hubby that I will do the 10K for the bonus miles

Offline deusconsilio

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Re: Credit Card Retention Bonuses
« Reply #2108 on: February 12, 2014, 10:47:00 PM »
I got the card a year ago. Spent the amount and got my 50000 miles
Forgot about spending the extra 10K to get 25000 more miles
This card was gotten before they waived the annual fee so I already paid one annual fee
I am now in the second year and another annual fee is due. I think I would rather close the card and wait 12 months to reapply and if there is a 50k offer do that. Rather than pay another annual fee and get 9000 miles to cover the $95 fee
Just waiting to hear back from anyone if there is any reason to keep this card open
I have another BA card from my hubby that I will do the 10K for the bonus miles

What was the total spend for the extra 25k points?

Offline mechayamom

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Re: Credit Card Retention Bonuses
« Reply #2109 on: February 13, 2014, 12:19:27 AM »
10000 total spend for year i believe

Offline lifetimedeals

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Re: Credit Card Retention Bonuses
« Reply #2110 on: February 13, 2014, 11:24:43 AM »
Chase/UA did not wanna hear about retention bonus even after HUCA or waiving the AF only got the option to downgrade to the free UA card which has no benefits so with no choice I agreed they said I can review and decide if I want or not when card comes, now few days before I got the new downgraded card they have issued the AF credit back to my account already, would anybody know if I decide not to take this just continue with the original explorer card will they charge me again the AF ? should I try it?

Offline BarryLincoln

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Re: Credit Card Retention Bonuses
« Reply #2111 on: February 13, 2014, 12:20:47 PM »
Called to cancel Amex Plat after AF posted.  After the CSR made several attempts, she eventually offered 25k MR points and a $100 AA credit.  Is this retention package worth keeping in light of the $450 AF?

Offline AharonInIsrael

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Re: Credit Card Retention Bonuses
« Reply #2112 on: February 13, 2014, 12:53:27 PM »
I got the card a year ago. Spent the amount and got my 50000 miles
Forgot about spending the extra 10K to get 25000 more miles
This card was gotten before they waived the annual fee so I already paid one annual fee
I am now in the second year and another annual fee is due. I think I would rather close the card and wait 12 months to reapply and if there is a 50k offer do that. Rather than pay another annual fee and get 9000 miles to cover the $95 fee
Just waiting to hear back from anyone if there is any reason to keep this card open
I have another BA card from my hubby that I will do the 10K for the bonus miles
Got it. If you want to reopen it in a year, I think it's best to close it and not pay the fee (although as I mentioned I think you can get the bonus and then close it if you really want to)

Offline askmoses

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Re: Credit Card Retention Bonuses
« Reply #2113 on: February 13, 2014, 06:39:09 PM »
anyone got anything on amex spg card recently ?
Just got offered (and accepted of course) $150 statement credit on SPG Business.

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #2114 on: February 14, 2014, 12:12:25 PM »
On PRG I got nothing on my wife's card. Annual fee post date was Feb 4th. Until when can I cancel to get refunded?

Wanna wait it out to see if there's a BA bonus or something coming up. Wife has no other MR cards so we need to transfer out the points when the card gets closed.

Offline BarryLincoln

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Re: Credit Card Retention Bonuses
« Reply #2115 on: February 14, 2014, 12:16:58 PM »
On PRG I got nothing on my wife's card. Annual fee post date was Feb 4th. Until when can I cancel to get refunded?

Wanna wait it out to see if there's a BA bonus or something coming up. Wife has no other MR cards so we need to transfer out the points when the card gets closed.

Why don't you downgrade?

As for the AF. I think you have 60 days for a full refund, pro-data refund thereafter.

Offline Fan of Dan

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Re: Credit Card Retention Bonuses
« Reply #2116 on: February 14, 2014, 12:24:42 PM »
Why don't you downgrade?

As for the AF. I think you have 60 days for a full refund, pro-data refund thereafter.
If I downgrade I am assuming I wouldn't be able to transfer out the points.

Offline BarryLincoln

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Re: Credit Card Retention Bonuses
« Reply #2117 on: February 14, 2014, 12:26:20 PM »
If I downgrade I am assuming I wouldn't be able to transfer out the points.

I believe you can downgrade to Green and still have MR flexibility.  I could be wrong.  Would be great if someone could confirm...

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2118 on: February 14, 2014, 02:33:44 PM »
I believe you can downgrade to Green and still have MR flexibility.  I could be wrong.  Would be great if someone could confirm...
You can earn, but not transfer to airlines.
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Offline YY

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Re: Credit Card Retention Bonuses
« Reply #2119 on: February 14, 2014, 03:46:07 PM »
You can earn, but not transfer to airlines.
YOu earm MR points but you cant use them ??
Or you cant transfer them to  another person ?

Can you transfer them to an airline ?