Topic Wiki

I'm trying to summarize success stories mentioned in this thread.
From @TC610
It never hurts to ask - retention is a big YMMV.  If you don't like the offer given to you when you call for retention, ask for a better one.  Scan through the thread (use the search bar - reading through 130+ pages of posts can be time consuming) to see what others have been offered. Please post what you've got if its better then whats in the WIKI

Citi:
AA
Retention: $95 Statement credit after 5 transactions (no minimum...) in the next 3 months
09/17/2014 $95 refunded no need to make any transactions + 1000 Bonus Points per month for 16 months if made purchases of $1000+
05/12/16 AA Executive: $50 credit every month spend $1500 or 15K Miles for $5K in 5 Months
08/14/17 AA Exec $250 credit for spending $3,000/m * 3m OR 15K Miles for $5K in 3m.

Chase: - Call 800-945-2006.
  • IB/IP
     Retention: 10k UR after 5k spend
  •  IC
     Retention: $50 SC
  • UA (Club)
     Retention: $150 account credit
     Retention: 10k Miles for spending $2000 in 3 months.
  • UA (Presidential)
     Retention: $100 account credit
  • BA
     Retention: 9k Avios for spending $1500 in 3 months
  • Freedom (5x catagories)
     Retention: 2,500 UR

Barclay's:
M&M
Retention: Waived by SMing

Arrival
Retention: 5K miles, for keeping the card open randomly.
AF waived, HUCA

US air:
AF waived

American Express

Seems to be clearly spend related while also no rhyme or reason to who gets offers

 • Business gold:5k-15k/$100 statement credit no spend required.
 • Delta Gold Skymiles - 12.5k Delta miles for paying the annual fee (no extra spending required) or $100 Credit on the account
 • SPG personal: 7k for 1k spend in 3 months.
 • SPG business: 10k no spend.
 • Personal Platinum - 20,000 MR for $3,000 spend in 3 months. (Actually gave me 5,000MR immediately, then 15,000 when I spend the $3k)/up to 50k/$150 SC for 1k spend.
 • Personal Platinum (another data point [zow]) - 30,000 MR for $4,000 spend in 3 months.
 • Business Platinum: 10k no spend/20k for 10k spend/30k no spend +50k for 40k spend

Retention contact numbers:
Citi: 800-444-2568
Chase: 800-945-2006
Amex: 800-452-3945
Barclays: 18664084064 (credit dept)
US Bank:

Click on link to get backdoor numbers for most banks:
http://ficoforums.myfico.com/t5/Credit-Cards/Backdoor-Numbers/td-p/408066
« Last edited by zow on May 19, 2019, 06:47:52 PM »

Author Topic: Credit Card Retention Bonuses  (Read 1839810 times)

Offline bubble347

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Re: Credit Card Retention Bonuses
« Reply #2380 on: June 25, 2014, 03:45:49 PM »
Well what happens when you ask them during business hours to close your account?
the relations managers that pick up when you call the number on the back of your card can cancel the card for you. They do not have a specific retention center as other banks have.
Watch this inspiring video.

Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #2381 on: June 25, 2014, 03:55:11 PM »
Anyone previous experience with retention for us airways cc?

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2382 on: July 02, 2014, 10:39:56 AM »
With Barclays is it better to SM or call to get off AF on US Airways card?

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2383 on: July 02, 2014, 10:50:22 AM »
With Barclays is it better to SM or call to get off AF on US Airways card?
Believe you need to call in and speak to an account specialist.
Quaerite et Invenietis.

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2384 on: July 02, 2014, 12:07:54 PM »
Thanks. Any tips or just the standard I would like to keep the card but don't want to shell out $89 for it?

Offline Marco Polo

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Re: Credit Card Retention Bonuses
« Reply #2385 on: July 02, 2014, 12:12:14 PM »
Thanks. Any tips or just the standard I would like to keep the card but don't want to shell out $89 for it?
That should work.
Quaerite et Invenietis.

Offline nate

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Re: Credit Card Retention Bonuses
« Reply #2386 on: July 06, 2014, 12:28:27 PM »
Question for the forums:

My Chase Ink AF hit last week, I called up chase and they offered to put 5000pts instantly in my account instantly. I took it and transferred the points to my sapphire card. Will there be any repercussions if I cancel the card tomorrow? 

Offline joey123

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Re: Credit Card Retention Bonuses
« Reply #2387 on: July 06, 2014, 02:33:05 PM »
Question for the forums:

My Chase Ink AF hit last week, I called up chase and they offered to put 5000pts instantly in my account instantly. I took it and transferred the points to my sapphire card. Will there be any repercussions if I cancel the card tomorrow?

Nope. You will be able to keep the points and since it's a business card, closing it probably will not hurt your credit score, becuase cancelled credit lines aren't reported to the Bureau.
« Last Edit: July 06, 2014, 02:36:47 PM by joey123 »
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Offline nate

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Re: Credit Card Retention Bonuses
« Reply #2388 on: July 06, 2014, 04:16:34 PM »
can i cancel the card and open a new one for the bonus (Under a new biz name)?

Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #2389 on: July 06, 2014, 04:20:31 PM »
can i cancel the card and open a new one for the bonus (Under a new biz name)?
I think as many cards as u want (if they're all diff biz names

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2390 on: July 06, 2014, 04:25:31 PM »
How long after the AF posts on a Chase card do you have to cancel the card and get the AF refunded?

Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #2391 on: July 06, 2014, 04:41:07 PM »
How long after the AF posts on a Chase card do you have to cancel the card and get the AF refunded?

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2392 on: July 06, 2014, 05:19:56 PM »
Thanks. Where's that from?

Offline clear thinker

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Re: Credit Card Retention Bonuses
« Reply #2393 on: July 06, 2014, 05:38:52 PM »
Dan on wiki.
It's somewhere in middle of the post.
http://forums.dansdeals.com/index.php?topic=8028.0

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #2394 on: July 10, 2014, 08:41:12 AM »
Tried with no luck getting waived AAdvantge plat. $85 Fee :-[

Did anyone have luck? its my second fee.. (first one got waived)

They are not willing to transfer me to the retention Dept. :-[

Offline askmoses

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Re: Credit Card Retention Bonuses
« Reply #2395 on: July 10, 2014, 08:47:52 AM »
Tried with no luck getting waived AAdvantge plat. $85 Fee :-[

Did anyone have luck? its my second fee.. (first one got waived)

They are not willing to transfer me to the retention Dept. :-[
HUCA. I've done it multiple times.

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #2396 on: July 10, 2014, 08:48:16 AM »
HUCA. I've done it multiple times.
What do I tell them?

Offline sruly101

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Re: Credit Card Retention Bonuses
« Reply #2397 on: July 10, 2014, 10:03:46 AM »
HUCA. I've done it multiple times.
twice no luck!
They say that I can downgrade to Bronze or thank you.. can't even transfer to retention cuz I got it already last year

Offline Ephraimh

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Re: Credit Card Retention Bonuses
« Reply #2398 on: July 12, 2014, 11:54:39 PM »
Back on topic

My Amex DL was due Friday the 11th I made the payment Friday but I just saw I have a $26 late fee on my account..

Called in, they told me they had processing problems on Friday 7/11 with lots of complaints, and they gave me 500 Skymiles for the inconvenience.

Yes I know it's not a lot, but I didn't ask for anything, so maybe if your due date was on Friday and you had the same thing happen to you and you'll ask for a retention they might give you something better, check your account!

Offline avadah

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Re: Credit Card Retention Bonuses
« Reply #2399 on: July 13, 2014, 04:11:24 PM »
Called Chase regarding waiving the AF on the Marriott premier, IHG, and United explorer. The rep said that partner cards don't waive the fees and couldn't offer me anything. Anyone have luck with them?