« previous next »
Pages: [1]   Go Down

Author Topic: USAirways Problem  (Read 1988 times)

Offline Yosel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1065
  • Total likes: 65
  • DansDeals.com Hat Tips 1
    • View Profile
USAirways Problem
« on: January 13, 2010, 04:33:50 PM »
what should i do??
I have booked on a US Air dividend mile award Envoy class ticket to Israel from PHL to TLV  returning on Swiss TLV-ZRH-BRU and the the next day BRU-EWR on continental,  the last leg was not availible in Bissiness so she booked me in coach.
now! the booking agent booked me in coach on continental a Y class ticket, when i enter the confirmation number online it shows ZRH-BRU-EWR of which the first part is in business and the second part in coach.
I was told by the US Air representative that Continental may not let me on the plane because it is booked wrong.
My question is should i request a upgrade based on the Y class ticket?? my concern is, that if somebody really looks into the booking they may pick up the mistake and void this trip
Thanks
Yosef :)
« Last Edit: January 13, 2010, 06:53:48 PM by Dan »
Logged

Offline MOSES

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2009
  • Posts: 752
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: USAirways Problem
« Reply #1 on: January 13, 2010, 08:00:57 PM »
When would you request the upgrade? now? at the gate?
Logged

Offline Yosel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1065
  • Total likes: 65
  • DansDeals.com Hat Tips 1
    • View Profile
Re: USAirways Problem
« Reply #2 on: January 14, 2010, 10:15:36 AM »
The question is, can they cancel my reservation once they realize that this is a mistake? (booked wrong) and not allow me to board the plane?
or is it all electronic?
and if that's the case when is the best time to request the upgrade?
Thank
Yosef
Logged

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68927
  • Total likes: 17312
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: USAirways Problem
« Reply #3 on: January 14, 2010, 10:43:01 AM »
Quote from: jaynylic on January 14, 2010, 10:15:36 AM
The question is, can they cancel my reservation once they realize that this is a mistake? (booked wrong) and not allow me to board the plane?
or is it all electronic?
and if that's the case when is the best time to request the upgrade?
Thank
Yosef
Call them up, ask them for your Continental confirmation number, and see what happens when you punch in that number on Continental.com
Logged
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Yosel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1065
  • Total likes: 65
  • DansDeals.com Hat Tips 1
    • View Profile
Re: USAirways Problem
« Reply #4 on: January 14, 2010, 10:50:51 AM »
I did that,and this is what it shows.... lets remember this was is a award

Zurich, Switzerland (ZRH) to Brussels, Belgium (BRU) on Wed., Jan. 27, 2010
Brussels, Belgium (BRU) to New York/Newark, NJ (EWR - Liberty) on Fri., Jan. 29, 2010
This reservation was eTicketed and confirmed on  at 7:05 p.m. Central Time.
Flight Details:
Depart:
8:10 p.m.
Wed., Jan. 27, 2010
Zurich, Switzerland (ZRH)    Arrive:
9:25 p.m.
Wed., Jan. 27, 2010
Brussels, Belgium (BRU)    Travel Time:
2 hr 15 mn    OnePass Miles/
Elite Qualification*:
   Flight: LX770
Fare Class: Business (I)
SWISS Airlines flight 770 operated by SWISS Airlines.
Depart:
9:50 a.m.
Fri., Jan. 29, 2010
Brussels, Belgium (BRU)    Arrive:
12:25 p.m.
Fri., Jan. 29, 2010
New York/Newark, NJ (EWR - Liberty)    Travel Time:
8 hr 35 mn    OnePass Miles/
Elite Qualification*:
3,681 /150%    Flight: CO61
Aircraft: Boeing 767-400ER
Fare Class: Economy (Y)
Meal: Lunch
OnePass Members: Upon completion of this itinerary, you will earn up to 3,681 OnePass miles.*
Logged

Offline Yosel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1065
  • Total likes: 65
  • DansDeals.com Hat Tips 1
    • View Profile
Re: USAirways Problem
« Reply #5 on: January 14, 2010, 11:08:17 AM »
it also has the "Upgrade reservation" link on the website
Logged

Offline MOSES

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2009
  • Posts: 752
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: USAirways Problem
« Reply #6 on: January 14, 2010, 11:52:35 AM »
wow. cool...
once you are ticketed how can they change it....
are you an elite member with CO? why would they upgrade you just because you are a y fare???  try it at the gate... nothing to loose then
Logged

Offline MOSES

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2009
  • Posts: 752
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: USAirways Problem
« Reply #7 on: January 15, 2010, 09:06:38 AM »
Well it looks like you will get miles, so that is good
Logged

Offline Yosel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1065
  • Total likes: 65
  • DansDeals.com Hat Tips 1
    • View Profile
Re: USAirways Problem
« Reply #8 on: January 16, 2010, 11:09:30 PM »
So the question is, should i press that "Upgrade resevation" button? is it all electronic, or will a human look at  it? and maybe realize something wrong?
Logged
Pages: [1]   Go Up
« previous next »