Author Topic: Pointers for delayed in plane flight compensation  (Read 196 times)

Offline Ariel A.

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Pointers for delayed in plane flight compensation
« on: Yesterday at 05:56:55 AM »
We (party of 3) are flying out of CDG to Newark on United. While taxiing, we got a status update that due to a safety issue, we'll have a delay and the plane will stay grounded till they check and see if they can fix it. Seems like a #boeing problem (flight #UA 56).

Are there any pointers/links for

1. Getting on a new flight if the delay ends up grounding the plane
2. Getting compensation for the flight in the form of vouchers or cash

We used a united business mileage plus card for taxes and this is an award economy ticket. So far the delay is almost reaching the 2 hour mark and the status on the united app says Return with a red button.

Offline ShimonFly

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Re: Pointers for delayed in plane flight compensation
« Reply #1 on: Yesterday at 02:48:27 PM »
We (party of 3) are flying out of CDG to Newark on United. While taxiing, we got a status update that due to a safety issue, we'll have a delay and the plane will stay grounded till they check and see if they can fix it. Seems like a #boeing problem (flight #UA 56).

Are there any pointers/links for

1. Getting on a new flight if the delay ends up grounding the plane
2. Getting compensation for the flight in the form of vouchers or cash

We used a united business mileage plus card for taxes and this is an award economy ticket. So far the delay is almost reaching the 2 hour mark and the status on the united app says Return with a red button.
EU mandatory compensation might kick in if flight arrives more then 3 hours late (not sure though as it's an award ticket)
https://www.united.com/ual/en/us/fly/travel/destination/international/eudenied.html

Offline Ariel A.

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Re: Pointers for delayed in plane flight compensation
« Reply #2 on: Yesterday at 04:38:34 PM »
It was just over 3 hours so that's good.

Going to give it a try thanks!

Offline Yehudaa

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Re: Pointers for delayed in plane flight compensation
« Reply #3 on: Yesterday at 04:51:04 PM »
EU mandatory compensation might kick in if flight arrives more then 3 hours late (not sure though as it's an award ticket)
https://www.united.com/ual/en/us/fly/travel/destination/international/eudenied.html
I’ve gotten EU compensation on an award ticket.